How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%99+14Replies to reviews 7%90+6.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREVertex Pest Control
Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 894 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Reviews for your job
Customers hired Vertex Pest Control for 8 kinds of job.
Vertex Pest Control for hornet & wasp extermination
Clear ✕All 137 Google reviews tagged “Hornet & wasp extermination” · showing 120
I love to Zaylen come and take care of my Pest Control needs. Pests are decreased after his visit. He is kind and helpful. He gets the job finished quickly.
This is an update from previous review. The Vertex techs are great. But beware of the contract and monthly fee. To cancel service you have to pay 60% of what the fee is for the months of service you have left. Also they charge $129.00 every 3 months. We did not think this through. Will not be recommending them.
Awesomeness! 🌟🌟🌟🌟🌟 Vertex technician was a true professional! From the moment he arrived at my home, I could tell that he cared about quality service. Thank you, for representing Vertex so well. You are an excellent employee!
Always fast polite thanks
Dylan M came and treated my property today.I love how professional all their techs are! Drayker is always very professional he's a very polite young man. He Makes sure that all of my pest needs and wants are taken care of . Vertex is an amazing company that I highly recommend
Tegon is great! He answers all our questions. Thank you Vertex
We had our quarterly pest control visit today and Ian is awesome! He knows what he’s doing, he listens and does a very thorough job! We have had such a good experience with Vertex! Thanks again Ian!!
Super friendly and efficient.
This service is exceptional! Draker was thorough and very courteous!
Dylan is so kind, considerate and efficient. He does a great job for us.
Dylan always does a perfect job & right on time ! I appreciate the job Vertex ! Thanks You Dylan for finding my wallet in my yard and returned it to me awesome job !!!
Robert does an amazing job!! He’s always willing to go the extra mile to make sure he covers everything. Always takes the time to explain everything to me! Love Vertex
Very professional and friendly. Listen to all our concern and did exactly what we wanted and need.
Thorough and friendly
Tyler did a great job. Everything perfect as always! Even moved our rugs and skateboard out of the way first. Very much appreciated.
As slwats Zaylen was great. I appreciate his attention to detail and responsiveness
Always doing a great job.
Very professional and very thorough Dylan is very respectful and would recommend vertex to all my friends and family
He did a very good job super informative .
Vertex technicians are great they know they're insects they do their job above and beyond and price is good too
Did a great job & very friendly. Thanks so much.
Great service On time. Provided a very thorough inspection of the areas
Just a perfect job as usual and very polite. Since we started working with Vertex we are very happy and pleased with the results. Thank you very much
Excellent job!
The service was great! Daniel let me know what he was going to do for the service and answered the questions I had. He was kind and did a thorough job!
Again!! Our service was top notch!! Zaylen went out of his way to take care of our property. Thank you!
I had a problem with Box Elder bugs and spiders outside and inside my home. Vertex cleared the problem up in two visits. I am pleased with their service and the technicians who apply the product.
They are GREAT always making sure we are taken care of.
Dan was so thorough when he came and sprayed our house! He went above and beyond! Hope to get him again!
Really friendly service. Well done.🙂
Vertex is fast and efficient. They are helping me eradicate paper wasps and spiders!
Very nice and informative about what was going to be done.
Tegon did a good job- paying special attention to areas that needed extra support.
Ian was very polite and friendly, he sprayed a wasp nest that got missed last time. He also shot under the house again for me because I have to go under there myself and measure some things. I hate spiders, so thank you Ian! Not sure what price I'm paying, but I am sure it's good. Thank You again!
Awesome Job, & Friendly
Our technician did a thorough job; he even found two wasp nests that I had not seen. Important as my spouse is very allergic to bees.
Keeping pest at bay for some time it's the best thing I have ever done.
We have been with Vertex for about 6 years and have been very happy with the service. Each technician has been professional and thorough. I would highly recommend this company.
Zalyen Zemke did an excellent job of taking care of our outside buildings, yard and the inside of our house! He more than deserves a tip! Thank you
Great job always!
Zaylen was great! Efficient and personable !
Robert is always so great! We love seeing him here in Featherville every year!
Cordial, polite, and efficient.
Excellent service, as always!
Tegon did a fine job spraying both outside and inside, providing us with the care we signed up for.
Robert did a great job as always treating my house.
Cody is a wonderful person to deal with. He represents Vertex with a professional and knowledgeable manner. We recommend Vertex Pest Control to everyone!!
This company is amazing,the very first visit they take the time to explain, and go over absolutely everything they do and their product,bonus it's kid and pet friendly.And extra bonus is you see anything crawling around even a week after,they come back and do the service again for free, highly recommend them.
Dylan, from Vertx is outstanding. Always attentive to our needs. I’d highly recommend
GREAT job! Thank you Vertex your crew is always extremely nice and efficient!
Great job, as usual. You pick employees with very pleasant personalities, comfortable to be around.
I have had nothing but an awesome experience since switching to Vertex Pest Control. The technician assigned to my house, Tyler, is extremely knowledgeable and courteous. He takes the time to explain what he is going to apply and asks if there are any questions I might have. Grateful to have Ian taking care of us!!!
Ian is fast but efficient.
Great service.
Always do a great job and go the extra mile
Great service and excellent technician highly recommend👍
Vertex always goes above and beyond. Tyler was amazing and professional!
Friendly and went above and beyond targeting areas we needed him to. I highly recommend their services.
He was very professional, explained what he was doing and didn't waste time getting it done. He even helped with some boxes that needed to be taked out to the garbage.😊
We have been using Vertex for years for our pest issues. Our tech is Ian and he is fantastic, very thoroug, helpful and always has a friendly smile on his face! The best thing is that they are very reasonable and if I have any pest problems between scheduled sprays they come back out for free and spray again.
Did a great job
Wonderful professionalism
Prompt and friendly service. Ian always does a great and thorough job.
Tegon did a great job.
Manuel did a great job! Thank you!
Service tech was courteous. He was knowledgeable And thorough.
Thank you for your service, Ian.
Very friendly and willing to listen to my concerns. He was thorough at checking the baits and letting me know what activity he saw on the baits.
I have really loved working with Vertex for several years now. All the technicians are so nice and friendly and professional, I really appreciate that! Update: Still really happy with their service! Cody is a great tech and I appreciate how easy they are to work with. Update: Met Francois today and he will be a…
Always great service and so friendly and helpful. Manny took care of all our concerns and made sure pests weren't a problem!
Very thorough and respectful. Always asks if there is anything else they can do or any other problems that I have seen.
Great service and friendly staff.
Great experience. He did a great job and very informative! Thank you
These guys are amazing and super thorough with the work! Definitely use Vertex for your pest control. This is the time, the insects are huge and busy….. I learned a lot from Tegon today. 😊 Very friendly and great attitude! I really appreciate these guys.
Made contact before service and very prompt on arrival
Service technician is very knowledgeable. Customer service oriented, and easy to work with I recommend for any pest needs.
Extremely friendly and went above and beyond
Francois has such great people skills. He also remembers all our needs and addresses them each time he comes out. Very pleasant man and a great person. Hard working as well.
Manny is always very personable. He is one of the nicest guys and does a very thorough job. Before he leaves he makes sure to ask if there are any questions or other services I’m in need of.
Great pest control service! Friendly technician. Highly recommend!
He did a good job. Pleasant to work with.
I love this service and Zaylen is awesome to work with. He is very professional and thorough. I have not seen a spider in my house since they started spraying! Thankyou vertex team!
Great job
Teagan did a great job! He was very personable and efficient. We appreciate his service!
These guys are amazing! Best company I've ever worked with!
Drayker is very friendly, And well knowledgeable about his products and his expertise.
Update : Dylan came today and did a excellent job, very professional and kind. Found a problem I didnt even realize I had and addressed it. Thank you! Professional and friendly everytime. Great service to keep those little pests away, thank you. Update, today we had Drayker, found huge wasp nest and treated it…
Thanks Manny for the awesome professional service!
Manny did a great job on our property and took care of a lot of wasp nests that were missed by the last couple of technicians. He also was professional and respectful. Definitely going to request him as our technician for future Vertix visits.
Great Service. Thank you
Dylan was as fantastic and kind he always is! We were grateful to have them come this spring as the wasps are already in full swing trying to dive bomb us leaving the house! Thank you Dylan! We highly recommend vertex!
Ian is absolutely AMAZING! Keep sending him to our home!
These guys have been so great to work with! They were able to work around my schedule, and we saw results immediately! Plus anytime we had more pests pop up, they came right back out and those ants were gone within hours! We have dogs, cats, chickens, and a newborn on the way, so we needed someone who used natural…
We had Manual do our Spring Pest Tx as usual. He was very polite, active listening and did an excellent job Tx for pest that start to pop up around this time of year. He was very detail oriented. We are hoping to have him as our regular technician. I’d give him 5+ Stars. He even helped us create a game plan around…
Very professional and courteous
I’ve had Vertex for a few years now and they’ve always done a great job for me! Excellent and responsive customer service, as well as great experiences with the techs when they come out to spray.
Always professional!
Great job, thanks!
Had several black widows and many other different species in and out of the home. We are set up on a quarterly treatment plan. The plan is easy, convenient and we haven’t had a problem with spiders since. Ian is knowledgeable, informative and works sufficiently. Happy with our choice in company and services.
Nice guy put his time explains what’s going on and will listen to you if he’s telling him what do you think you need great service
Great job as usual. Friendly smile and great attitude. Considering the weather conditions Iam impressed that he showed up at all.
John was a good serviceman
Robert was very personable. We appreciate your service and we have always had polite, knowledgeable and honest Service people. We pray that everyone at Vextex has a wonderful and blessed Christmas season.
Great job as always! Very accommodating and thorough.
Mario and another gentleman did a great job! We are very happy with Vertex Pest Control.
Dylan with Vertex Pest Control does an amazing job. Gets the job done completely and thoroughly and when done explains what he did in great detail. Really happy with their service and great results.
They always are considerate of the needs of my children and me, polite, professional, and efficient. I certainly appreciate their hard work and consideration.
Zaylen did absolutely amazing very professional has any answers I had an got the job done. Vertex I highly recommend to anyone. An I would have zaylen come to your house but I don't think he can be all those places. Thank you zaylen
Dylan has been great!! We are very happy with the service that Dylan has provided
I have been a Vertex customer for almost a year now. I have to say it has been worth every penny!! We called because we were having a rodent problem. They were so bad my cats were just leaving carcasses lying around because they were sick of eating them. The pack rats were getting under the hood of our vehicles and…
Vertex has always been very thorough on the quarterly visits and prompt to respond if we encounter a problem between visits. I do not hesitate to recommend them and I have done so with neighbors.
Did really good and very nice person
Vertex pest control continues to exceed my expectations. Drayker has been so good to take on whatever issue we have. I live in the middle of farm fields and never find rodents in the house! When my dog started relocating the outside bait boxes, he said no problem, and brought in metal ones and staked them into the…
We appreciate the call before our technician arrives! We appreciate the thorough overview of the services provided!
Dylan always does a great job!! Always tells me what he’s doing and ask if I have any concerns, always friendly. He also takes his shoes off when he comes into the house. Which I appreciate because not everyone does that.
Our tech, Francois, was great at communication and finding pests during our service. We had no idea we had a wasp nest and would likely not have found it but he took care of it. We also had ants which he applied a special ant treatment to. He noticed spider activity in our grass and took care of those as well. He’s…
Vertex Pest Control is the best. They communicate with you and when they're done with your service they explain what they've done. Ian has been my technician several times and I appreciate him and what he does to keep us pest free! Update, July 2025. Once again Ian came to the rescue. It was between services but…
Dylan was very friendly and did a great job explaining exactly what he was going to do. When they were finished, he let me know and also reiterated where they had treated and the findings (knocked down 2 wasp nests)
Dylan was great! Very friendly and professional.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 169 | $58–$133 |
| Spider extermination | 165 | $76–$166 |
| General pest inspection | 159 | $58–$128 |
| Hornet & wasp extermination | 137 | $91–$282 |
| Home inspection | 122 | $58–$164 |
| Rodent extermination | 106 | $83–$323 |
| Ant extermination | 53 | $76–$214 |
| Flea & mite extermination | 20 | $99–$323 |
