Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts

Experts Reviews · Company report
Vertex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%99+14Replies to reviews 7%90+6.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Vertex Pest Control

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 894 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vertex Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vertex Pest Control is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vertex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vertex Pest Control is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Vertex Pest Control for 8 kinds of job.

Vertex Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.165
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 299
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 165 Google reviews tagged “Spider extermination” · showing 20

Dorene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

I love to Zaylen come and take care of my Pest Control needs. Pests are decreased after his visit. He is kind and helpful. He gets the job finished quickly.

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Chanta13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They are amazing. They came once and I haven’t seen a mouse or spider since. Zaylen is very professional and had answers to all my questions. He goes over what he has done and what to expect at the end of each visit. He is a wonderful young man. I appreciate his respectful demeanor and can do attitude.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Did a great job. Very affordable, and great service

Paid $20–40Great priceRodent exterminationSpider exterminationBug & insect extermination
RandiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I absolutely love the awesome customer service your technicians always give us when they come to do our service. I also love the quality of communication you give me when it's time for the service to come.

Paid $120–140Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Vicki19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

ZAYLEN is very nice and has done a great job for us. Thank you.

Reasonable priceHome inspectionSpider exterminationBug & insect extermination
Diane13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very courteous, polite and explain what he would spraying. He did very good job and we are very pleased with his service. Drayker was wonderful 🤗 our pest are now under control, for winter.Thanks to Vertex Pest Control, the best! 🐀🕷🦟🪰🐛

Paid $100–120Great priceHome inspectionRodent exterminationSpider extermination
chenise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Zaylen was so polite and knowledgeable. Thank you Vertex!

Rodent exterminationSpider exterminationBug & insect extermination
Bree9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional and thorough as always

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always fast polite thanks

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

👍

Reasonable priceSpider extermination
Breanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Drayker always does a great job. He’s thorough and fast. He lets me know what he found if any during the service and he knows where the bait traps are without asking!! He smiles and is very professional and has great customer service!

Paid $80–100Great priceRodent exterminationSpider exterminationBug & insect extermination
Kerrie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Tegon is great! He answers all our questions. Thank you Vertex

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We had our quarterly pest control visit today and Ian is awesome! He knows what he’s doing, he listens and does a very thorough job! We have had such a good experience with Vertex! Thanks again Ian!!

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
D.Local Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Tegon did a great. Friendly and professional. This is money well spent. No more spider webs. Yea!!

Paid $100–120Reasonable priceSpider exterminationBug & insect extermination
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This service is exceptional! Draker was thorough and very courteous!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Ruth14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Dylan is very nice and polite. Really knows what he is doing. Has been a great year. Would recommend to anyone!!

Paid $100–120Not sureRodent exterminationSpider exterminationGeneral pest inspection
DebbieLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Vertex is a great company. We had Daniel M. out to our house today and he was amazing. He was friendly, thorough and great with the dogs.

Reasonable priceSpider exterminationGeneral pest inspection
Carol14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Dylan is so kind, considerate and efficient. He does a great job for us.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
troy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Dylan always does a perfect job & right on time ! I appreciate the job Vertex ! Thanks You Dylan for finding my wallet in my yard and returned it to me awesome job !!!

Great priceHornet & wasp exterminationSpider extermination
Calli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Robert does an amazing job!! He’s always willing to go the extra mile to make sure he covers everything. Always takes the time to explain everything to me! Love Vertex

Great priceHome inspectionHornet & wasp exterminationRodent extermination

Show more spider extermination reviews (145 more) →

Price

$1080% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination169$58–$133
Spider extermination165$76–$166
General pest inspection159$58–$128
Hornet & wasp extermination137$91–$282
Home inspection122$58–$164
Rodent extermination106$83–$323
Ant extermination53$76–$214
Flea & mite extermination20$99–$323

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