Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%87+12.3Replies to reviews 7%100+7.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Vetco Total Care

Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 87 veterinarians · 4.8★ from 366 Google reviews

Report card

Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vetco Total Care is better than 78% of veterinarians.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vetco Total Care is better than 69% of veterinarians.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vetco Total Care is better than —% of veterinarians.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vetco Total Care is better than 87% of veterinarians.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vetco Total Care is better than 100% of veterinarians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vetco Total Care is better than 100% of veterinarians.A
100

Reviews for your job

Customers hired Vetco Total Care for 2 kinds of job.

Vetco Total Care for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 45 Google reviews tagged “Large animals” · showing 40

Gretchen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent and top notch services received from the Vet Dr. Martinez, vet tech and Rosa at the front desk. Short wait, Fair, transparent pricing before any work started. Brought in both of my Doberman pinschers for their annual vaccines and wellness exams, and Rosa booked us on the same day appointment. Highly…

Reasonable priceLarge animals
Jackie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love how friendly and knowledgeable the staff is. I appreciate the vet’s time in answering all of my questions and concerns.

Reasonable priceLarge animals
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I booked an appointment for my dog. The day of the appointment they called me at 8:00 am and I missed the call. I called back at 9:30, to learn they gave away my appointment saying it wasn’t confirmed in time. I guess you have to call the day of, right when they open, to tell them you will be at the appointment you said you would be at.

Not sureLarge animals
Ernestine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The people here are always polite and helpful.

Reasonable priceLarge animals
Mxvgucci2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very kind ladies work here and took care of me and my great Dane easy to make an appointment and when I got here, they saw him immediately and took care of him right away. 10 of of 10 will definitely come back if we need to.

Customer photo from Mxvgucci's review
Reasonable priceLarge animals
keithLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I brought my girl in for her rabies shot and a head to tail checkup so she could get some calming medication for the 4th. They day of she was in a little bit of a scruffle with another dog. They can get a little rough. I mentioned that a little before her appointment she got rough with anotherdog around her ear.…

Customer photo from keith's review
OverpricedLarge animals
WilliamLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very kind and friendly. Explained everything in a way that made sense. They love their job and love the animals.

Reasonable priceLarge animals
Sarah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you to the Staff for always being amazing. Dr. Martinez is a wonderful Vet. She is compassionate and listens to all our concerns. We had to lay our boy down yesterday. She made the transition as smooth as possible. Thank you all for caring.

Reasonable priceLarge animals
Pranav7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

the team explained everything and answered all the questions patiently

Great priceLarge animals
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very caring and gentle with my pet. Kaylee is awesome.

Not sureLarge animals
ElssieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My dog LOVES coming here! He enjoys all the pets and extra love and attention. They are great and helping me take care of my boy!

Reasonable priceLarge animals
jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Such a caring team always treat the dogs with care and respect

Reasonable priceLarge animals
CallSign5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional 👏. Very friendly. Handled my kittens with care with thier needs. Would recommend them 💯

Great priceLarge animalsBirdsExotic animals
Viki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amazing service! We were able to schedule an appointment the night before for vaccines and an issue with my pooches leg. We were in & out in No-time with vaccinations done and answers to what was wrong and what we needed to do for him. Everyone that worked there was very professional, outgoing and nice. I would…

Great priceLarge animals
Destiny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place is the sweetest! I have two puppies. I brought one in for a dermatology consultation. It was her first time at any vet here in the U.S. and ALL the staff handled her (and me) with so much patience and care! They were very attentive and understanding of the previous living conditions she had before they…

Reasonable priceLarge animals
Victoria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Mentioned that my dog had a history of skin issues,mentioned medications hes taken in past but Dr insisted on ignoring this and prescribing medication that did nothing but waste my time and money then insist on charging me for a new visit to prescribe the same meds hes been taking .what a rip off!!

OverpricedLarge animals
Colt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

The staff are friendly and the rooms are clean, our dogs have been well taken care of!

Reasonable priceLarge animals
Becca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Staff was very kind and informative.

Not sureLarge animals
Dana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time visiting the clinic. Dr Martinez and staff more than humble and professional. Will definitely recommend!

Reasonable priceLarge animals
Eli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The staff at this location are always very nice. I have had great experiences with Kelly, Melinda, Jesus, and Anglela. The doctors are very informative and supportive with my concerns. My fur baby Lyle loves seeing Dr Williams and Dr Martines!

Reasonable priceLarge animals
Michelle15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Easy to make an appointment! Seen quickly, clean environment staff was friendly and helpful!

Reasonable priceLarge animals
R.D.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We love everyone at Vetco Decatur! Kelli is always happy to see my Zeus and Serenity! They are all so helpful and caring for my senior dog and my pup! We see them every month for my older dogs treatments and he loves them all!

Reasonable priceLarge animals
Sian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Everyone was super helpful and friendly

Reasonable priceLarge animals
LaurenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Came in for a routine exam/dental consult. The tech & dr Williams were great, knowledgeable, caring and informative!

Not sureLarge animals
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We are happy and satisfied with Vetco's total care service.

Customer photo from Michelle's review
Large animals
AnthonyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Really nice location, lots of parking, clean offices, and staff is really nice. Definitely a highly recommended spot for all your pet care needs. Freya gives it two paws up!

Reasonable priceLarge animals
Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very helpful told me thing no other vet pointed out

Reasonable priceLarge animals
Shelly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ginger is always relaxed and happy before and after exams. They are stress free. On time and staff is friendly, informative and a pleasure to work with.

Great priceLarge animals
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience, friendly staff, truly cared about my pets wellness!

Great priceLarge animals
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Vet team took good care of my dog, the check up was quick, efficient, and the staff was very friendly.

Reasonable priceLarge animals
Jada3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They always take great care of my pups and they did an incredible job cleaning my baby girls teeth! They look great and are whiter than they’ve been in a long time! 10/10 recommend!

Reasonable priceLarge animals
Ryann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

So kind, caring and helpful. It’s so nice taking your dog to a place during a stressful visit and feeling like they care as much as you do 10/10

Great priceLarge animals
PLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The staff was so kind and attentive to our needs. We just moved here and finding new care for your pet can be stressful. Our dog was so comfortable and calm with the staff, which speak volumes. We are very happy with our experience and will definitely return here for Bella’s care. Thank you again N. Decatur Vetco Team!

Great priceLarge animals
Cam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The vet was very nice and was very clear with her instructions for my dog’s care.

Large animals
Milton6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kaylee was very helpful and knowledgeable. She had me laughing, but she was very cool while explaining the vaccination process. Taba was stressing me out with his stress, but she was holding us together. The entire ordeal turned out to be fun. Very good job Kaylee.

Reasonable priceLarge animals
Leda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

ive taken my yellow lab puppy and senior german shepherd and the veterinary assistants have always been super nice and great and know what theyre doing to take care of our needs

Reasonable priceLarge animals
Rosanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We enjoyed our visit for our babygirl and we are happy with the service and how engaged the staff and Vet was in answering our questions and concerns. We will be back we love this location we come monthly for her grooming next door so we knew the service will be exceptional.

Large animals
LUIS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Staff very friendly. And fast service. Very happy.

Great priceLarge animals
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Staff was extremely nice and made my puppy feel great about the experience!!

Great priceLarge animals
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The vet tech Kaylee was incredible. 10/10 dog loved the experience

Reasonable priceLarge animals

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Large animals45—
Exotic animals2—

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