Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Veteran Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Veteran Junk Removal

Dearborn Heights, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 110 junk removal services · 5.0★ from 538 Google reviews

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Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Veteran Junk Removal is better than 94% of junk removal services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Veteran Junk Removal is better than 91% of junk removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Veteran Junk Removal is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Veteran Junk Removal is better than 97% of junk removal services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Veteran Junk Removal is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Veteran Junk Removal is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Veteran Junk Removal for 4 kinds of job.

Veteran Junk Removal for house & garage cleanouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 61

All 8 Google reviews tagged “House & garage cleanouts”

Kate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Worth every penny! Veteran Junk Removal got to work and finished the job quickly.. one that would have taken me days and a few ibuprofen to do. Highly recommended!!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Kimberly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very pleased with the professionalism, and timely manner the work was completed. They did amazing job within my price range. I would definitely use them in the future.

Appliance removal & disposalFurniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Martha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Thank you, Eric and Holly! Very personable, honest, hardworking folks! I had a garage that was (no exaggeration) floor to rafters, side to side, and front to back PACKED with almost 30 years of junk that needed to be cleaned out fast as we have sold our home and needed to purge junk and move. Eric and Holly had such…

Junk removalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
KristinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They called when they were in the way so we knew they headed to us, arrived on time, and got to work super quick. Its a real pleasure having them come haul stuff away. Great perks and great company. Have already booked them again for another job, and will continue to in the future anytime we need something hauled away.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Adderly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They cleaned out a lot of items from our basement. Looks much better now with all the open space. Much appreciated!

House & garage cleanouts+ Professionalism
Russ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I needed mostly construction material/debris removed with some random leftovers in my garage. Great service, professional, timely and at a fair price. I would use them again if the need arises.

Construction debris removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
EricLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I used their services when moving from Michigan to Missouri. Eric was very professional, timely and provided excellent service. This was my 1st time using a junk removal service and Eric did not disappoint. Definitely made my moving a lot easier.

House & garage cleanouts+ Quality+ Professionalism+ Value
Jeremy17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The two fellows who picked up my unwanted items were polite, professional and looked the part. They were done in seemingly no time at all! Thank you!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts8—
Junk removal4—
Furniture removal3—
Construction debris removal2—

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