Experts Reviews · Company report
Veterans Lawn and Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Veterans Lawn and Carpet Care

Lawrenceville, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 5.0★ from 144 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Veterans Lawn and Carpet Care is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Veterans Lawn and Carpet Care is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Veterans Lawn and Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Veterans Lawn and Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Veterans Lawn and Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Veterans Lawn and Carpet Care is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Veterans Lawn and Carpet Care for 6 kinds of job.

Veterans Lawn and Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 79

All 44 Google reviews tagged “General carpet cleaning” · showing 20

Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Overall great job. I was very satisfied with the work and professionalism - would certainly recommend and use again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ieishia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jeff was ABSOLUTELY AWESOME he was on time, professional, affordable, great customer service and my carpet looks brand new again 😊he even provided after care instructions, his service exceeded my expectations. I will not only recommend this company and services to others but I will be a repeat customer for sure!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ShakirahLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I only have carpet on stairs, hallway upstairs, guest room, & master bedroom closet. He did a fabulous job cleaning it. He was punctual & thorough. I will definitely be using this service again & will let everyone know the quality of service received. Top Notch service!! Thank you again!!

Customer photo from Shakirah's reviewCustomer photo from Shakirah's reviewCustomer photo from Shakirah's reviewCustomer photo from Shakirah's review
General carpet cleaning+ Responsiveness+ Punctuality+ Quality
TERESA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jeff does a amazing job, he is professional and really does a great job !!! You won’t go wrong with Jeff!!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
DebraLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jeff did a great job pressure washing our driveway & exterior windows. Good prices, nice guy, pleasant experience.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Could not be happier with Jeff. He’s timely, professional and does an amazing job! I highly recommend them!!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Blake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was very professional and did a fantastic job cleaning the carpets. To the point that they seemed ruined before he came. Now they look and smell brand new. We will definitely be using Jeff and Veterans on a regular basis. Highly recommended! Even better than the “big name” companies. And very fair pricing!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Susana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will definitely use this company again!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Tara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, great pricing, very responsive. Understood all my concerns with my carpet made it look back like new. All areas that was done look absolutely amazing.. I’m very pleased with my cleaning and will be using Veterans Again

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
nicoleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don't normally write reviews but this time I had to. What remarkable quality service in regards to cleaning my carpets and rug today. The best thing is that it is already dry! I would definitely recommend them if you are looking for carpet cleaning!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kamilia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the carpet in our home cleaned this week by this company and I promise it looks brand new. You will not be disappointed. Jeffrey was on time, knowledgeable, and did an excellent job cleaning our carpet. He took his time and ensured we were satisfied. I would definitely recommend his services and would use him again.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
COREY2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and answered all our questions. Our floors had taken a beating from our dog and all the inclement weather and they made them look like new.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CarminLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was awesome, prompt, courteous and thorough. I support fellow Veterans whenever I have the opportunity. He cleaned my carpet in three rooms, the hallway and stairs, the whole process took less then two hours. One room has a significant number of pet stains and the room now looks like pets were never there. Thank you Jeff. #semperfi

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Jacqueline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was great and attentive to our wants and needs! Very professional and finished in a timely manner. Definitely recommend.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Tchaa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lawn treatment, Mr. Jeff is someone you can trust best service ever. You can can him anytime and if his schedule permits he will always assist you. Jeff thank you for your prompt service.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional. Showed up right on schedule, did a great job, no surprises. Reasonable rate and no games or upcharges.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
RebeccaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Braswell made our carpets look Ike brand new. He was even able to get out red gummy stains. Very professional service, on time, and affordable!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Yolanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My yard looks awesome everytime 😁😁

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KimberlyLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys were awesome! They arrived on time and were patient with us even though we weren’t quite ready. They got to work right away. I appreciated them sealing the doorway before setting up the equipment so that they didn’t let out the air/heat. I’ve had other carpet cleaning services that were not as courteous.…

Area rug cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
L6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work and very professional

General carpet cleaning+ Quality+ Professionalism

Show more general carpet cleaning reviews (24 more) →

Price

$200-25% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 22%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning44$170–$334
Pet stain & odor removal23$139–$360
Area rug cleaning16$170–$447
Carpet steam cleaning12$176–$340
Upholstery cleaning7$189–$359
Soft wash cleaning2—

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