Sharon Hutchins4 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Service! Very thorough work!
- Price assessment: Reasonable price
Veterans Lawn and Carpet Care
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 108 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 144 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$200typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Veterans Lawn and Carpet Care at a glance
- Google rating: 5.0 out of 5 from 144 reviews (100% five-star).
- Reviews on this page: 144 Google reviews (112 with written comments, 22 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 14, 2026.
- Service: Carpet Cleaning serving Lawrenceville, Georgia.
Data from Google, last updated October 27, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Veterans Lawn and Carpet Care: 100/100 on this factor. Category median: 96.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Veterans Lawn and Carpet Care: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Veterans Lawn and Carpet Care: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Veterans Lawn and Carpet Care: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Veterans Lawn and Carpet Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–
Bar = this company · dark tick = category median.
Star ratings
144 Google reviews we collected
- 5 stars144100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
- Praise259100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price667%
- Reasonable222%
- Overpriced00%
- Not sure111%
$200-25% vs typical carpet cleaning
Middle half of what 4 customers paid ($101–$323) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results6625%
- Staff & attitude5722%
- Speed & response5220%
- Would recommend4317%
- Price & value2710%
- Communication93%
- Honesty & trust52%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work pressure washing my driveway and walk.”
“He's great ,Professional, and Quick I've used his Services more than once,and it's always good results!”
“…was after an emergent situation and they were kind enough to give us same day service (within the same hour if memory serves).…”
“We used their service to clean up our carpet and cut the grass around our location and they made a perfect job I will recommend to who need their services!”
“…e delight and courteous the whole service and the price was great and fair!…”
“From the very start, their communication was quick and responsive, making it easy to schedule an appointment that worked for me.”
“…t whenever we need anything to see if they offer it first because we trust them so much - which may be obnoxious, but they never complain (no they don…”
People customers mention
- Jeff 18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Veterans Lawn and Carpet Care for 6 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Lucinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My first time using Veteranslawnandcarpet.Jeff was very prompt on the quote. He looked at my lawn and put me on the schedule. I was very pleased with the mowing service. I can't wait to tell friends and family . He was also very kind and humble.
Paid $50–100Great price
Denesha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
He's great ,Professional, and Quick I've used his Services more than once,and it's always good results!
Paid $100–150Reasonable price
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jeff did a great job pressure washing your house and taking out an old tree that I had laying in the creek. I would recommend him exclusively.
Paid $400–450Great price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 44 | $170–$334 |
| Pet stain & odor removal | 23 | $139–$360 |
| Area rug cleaning | 16 | $170–$447 |
| Carpet steam cleaning | 12 | $176–$340 |
| Upholstery cleaning | 7 | $189–$359 |
| Soft wash cleaning | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 144 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Lucinda Shurney5 reviewsTotal number of Google reviews Lucinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy first time using Veteranslawnandcarpet.Jeff was very prompt on the quote. He looked at my lawn and put me on the schedule. I was very pleased with the mowing service. I can't wait to tell friends and family . He was also very kind and humble.
- Price assessment: Great price
- Price: $50–100
Response from the owner · 3 weeks ago
Thanks Ms. Lucinda. We really appreciate you having us out.
Richard Menneg13 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent work pressure washing my driveway and walk.
- Price assessment: Great price
- Price: $250–300
Response from the owner · a month ago
Thanks Richard. It all came out wonderfully. I appreciate you having us out.
Denesha Stewart2 reviewsTotal number of Google reviews Denesha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe's great ,Professional, and Quick I've used his Services more than once,and it's always good results!
- Price assessment: Reasonable price
- Price: $100–150
Response from the owner · a month ago
Thanks Ms. Stewart. Glad we were able to help. Jeff
Korri Baldwin-Simpson8 reviewsTotal number of Google reviews Korri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeff and his crew do great work! From pressure washing to mowing lawns in addition to cleaning carpet! VLCC is our “go to” everytime!
- Price assessment: Great price
Response from the owner · a month ago
Greatly appreciate you having us out. Your project came out amazing! Great family! Thanks again for allowing us to continue to serve! Veterans Lawn Care Carpet Care and Pressure Washing.
Unlockme Locksmith Services3 reviewsTotal number of Google reviews Unlockme has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe used their service to clean up our carpet and cut the grass around our location and they made a perfect job I will recommend to who need their services!
- Price assessment: Great price
Response from the owner · a month ago
Much appreciated. Thanks for having us out. And also thanks for helping my son with new keys to his car.
Christine FordLocal Guide · 15 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe does amazing work!! I would use him over and over!!
- Positive: Quality, Professionalism, Value
- Services: Soft wash cleaning
Response from the owner · a month ago
Thanks for having us out. Greatly appreciated!
James Clinkscales7 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent customer service. Excellent results on very short notice. Jeff is outstanding.
- Price assessment: Great price
Response from the owner · a month ago
Thanks James. We really appreciate you having us out.
Frank2 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeff did a great job pressure washing your house and taking out an old tree that I had laying in the creek. I would recommend him exclusively.
- Price assessment: Great price
- Price: $400–450
Response from the owner · a month ago
Thanks Frank. I appreciate you having us about and for allowing a fellow Veteran to continue to serve our community.
T MackLocal Guide · 31 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBraswell is excellent. Great work and good customer service. Cleaning solutions makes the house smell great.
Response from the owner · 2 months ago
Thanks for having us out and allowing us to continue to serve Mrs. Mack. We really appreciate it. Veterans Lawn and Carpet Care
Business details
- Phone: (770) 856-5728
- Website: veteranslawnandcarpet.com
- Service area: Lawrenceville, GA