Analyzing 6,735,6476.7M ReviewsFor 18,99719K Experts

Experts Reviews · Company report
Victory Cleaning Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Momentum penalty44−5.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Victory Cleaning Systems

Kansas City, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.9★ from 125 Google reviews

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Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Victory Cleaning Systems is better than 81% of tile contractors.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Victory Cleaning Systems is better than 80% of tile contractors.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Victory Cleaning Systems is better than 99% of tile contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Victory Cleaning Systems is better than 100% of tile contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Victory Cleaning Systems is better than 44% of tile contractors.C
44
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Victory Cleaning Systems is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired Victory Cleaning Systems for 4 kinds of job.

Victory Cleaning Systems for repair flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 9 Google reviews tagged “Repair flooring”

Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a complicated flooring project and Victory Cleaning Systems sorted it out and got the job done quickly and professionally. Would highly recommend!

Repair flooring+ Responsiveness+ Professionalism+ Value
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After I inadvertently used the wrong cleaner on my bathroom tile and caused what I thought was irreparable damage, I reached out to victory and they gave excellent advice on how repair it saving me $1000s of replacement cost. I cannot thank them enough for their help. I definitely recommend them for any tile issues that you may have.

Repair flooring
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan and his crew did a phenomenal job in my master bath - walls and floor look like new again!

Repair flooring+ Responsiveness+ Punctuality+ Quality
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan Brown and his team at Victory Cleaning Systems took my meh looking wood floors and turned them into a masterpiece of epoxy artwork that will last for years to come. I intended to hire them for our garage floors, but ended up doing that and much more. I can't express how impressed I am with my new metallic epoxy…

Customer photo from Joseph's reviewCustomer photo from Joseph's reviewCustomer photo from Joseph's reviewCustomer photo from Joseph's review
Install flooringRepair flooringTile work replacement+ Responsiveness+ Punctuality+ Quality
Cameron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan has proven time and time again that he is able to adapt to any situation and get the work done properly. I have referred him out many times and have never had a single complaint. Without hesitation, I would refer Victory to anyone looking for the best quality work with a professional staff.

Repair flooring+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Owner is very knowledgeable with excellent communication. Staff was very polite & professional. My project ran on time, at price that was quoted, end result met expectations that were discussed. A breath of fresh air compared to other contracting companies. I definitely recommend this company & their staff to…

Repair flooringService not listed+ Responsiveness+ Punctuality+ Quality
Mitchell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair flooringTile work replacement+ Responsiveness+ Punctuality+ Quality
Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Floor repairs & maintenanceRepair flooring+ Responsiveness+ Punctuality+ Quality
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Repair flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Repair flooring9—
General repairs & maintenance5—
Floor repairs & maintenance2—
Tile work replacement2—

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