Pest control service · Albany, OR · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%87+51.1Reliability 26%76+19.8Value 15%100+15.2Craft & service penalty49−5.1Experts Score= 81Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#181 of 240 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 25%
4.9★★★★★31 Google reviews · 20 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Victory Pest Control 4.9 out of 5 based on 31 reviews. Customers frequently cite punctuality, professional communication, and effective treatment for ants, rodents, and wasps. Staff members are described as knowledgeable and honest, often providing detailed explanations and recommendations. One low-star review complains about a company vehicle driving unsafely on the road, though no other negative patterns appear in the provided excerpts.
Google rating: 4.9 out of 5 from 31 reviews (97% five-star).
Reviews on this page: 31 Google reviews (25 with written comments).
Owner responses: the business replied to 58% of reviews.
Most recent review: June 28, 2026.
Service: Wildlife serving Albany, Oregon.
Data from Google, last updated November 2, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Victory Pest Control, IncWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Victory Pest Control, Inc: 87/100 on this factor. Category median: 93.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Victory Pest Control, Inc: 76/100 on this factor. Category median: 90.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Victory Pest Control, Inc: 49/100 on this factor. Category median: 97.C
49
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Victory Pest Control, Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Victory Pest Control, Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
4.9of 5
5 stars3097%
4 stars00%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
98%praise
Praise5398%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1630%
Would recommend1019%
Speed & response815%
Quality & results713%
Honesty & trust713%
Price & value47%
Communication24%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mike was super nice and helpful and I have been so impressed with their customer service and walking me through my flea extermination.”
“If you need pest control services I would highly recommend Mike at Victory Pest Control.”
“He showed up on time and was very helpful, with our needs.”
“After working with a previous extermination company, I was highly impressed with this level of integrity and good work.”
“Victory pest control is a business with integrity one you can trust in your home to take care of your problem .”
“I believe his approach is moderate, reasonable, and affordable.”
“He showed up exactly when he said he would and took the time to explain to us exactly what he would be doing and the types of chemicals he was using.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Victory Pest Control, Inc for 8 kinds of job. Pick one to see what they paid and said.
SSydneyLocal Guide · 118 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Serviced our house for ants and have had no issues since. Excellent service, super kind. Can't seem to get ahold of them for another appointment though 😅
JJulie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent service ! Mikes immediate response to our call exceeded our expectation . He spent over an hour in our home inspecting for which be believed to be bed bugs . He quickly located the problem . It was not as bad as we had thought , the problem was contained . So he told us what to get how to treat and…
CCynthia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Mike is an expert in what he does. From my experience with him, I believe that he really cares about his customers, and, that he will assess your situation based on what is best for you and your home. He is the most honest and nicest pest control contractor I have ever come across. I believe his approach is…
SShelbyLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Mike was super nice and helpful and I have been so impressed with their customer service and walking me through my flea extermination. Very genuine and cares about people, not all in it for money!
After working with a previous extermination company, I was highly impressed with this level of integrity and good work.…
+ Responsiveness+ Punctuality+ Quality
DDon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We had rats chewing on wires of our car and somehow getting in to the attic /roof and he got rid of them all and I have no rats now! Also he is knowledgeable & professional about all things pest control .
+ Responsiveness+ Punctuality+ Quality
JJudith89 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Stephan is new to the team but has been dealing with pest extermination for over a decade. He is not only thorough and professional, he's a great guy and had helpful suggestions for follow up remediation in the realm of insulation!
Our house is rat free and sealed up tight and it looks like a great job.
Serviced our house for ants and have had no issues since. Excellent service, super kind. Can't seem to get ahold of them for another appointment though 😅
Response from the owner · a year ago
I am.
Sorry you have had trouble getting hold of us.Please give me a call tomorrow on friday 541-224-5055
J
Julie Busby4 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Excellent service ! Mikes immediate response to our call exceeded our expectation . He spent over an hour in our home inspecting for which be believed to be bed bugs . He quickly located the problem . It was not as bad as we had thought , the problem was contained . So he told us what to get how to treat and exactly what we needed to do . Saved us a great deal of money . Victory pest control is a business with integrity one you can trust in your home to take care of your problem . We highly recommend!
Response from the owner · a year ago
Thanks for letting us help you at your home. I really enjoyed meeting y'all and helping you out.
C
Cynthia F5 reviewsiTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Mike is an expert in what he does. From my experience with him, I believe that he really cares about his customers, and, that he will assess your situation based on what is best for you and your home. He is the most honest and nicest pest control contractor I have ever come across. I believe his approach is moderate, reasonable, and affordable. He doesn't charge for consultations, and I have found that he doesn't recommend work you don't need. I previously used another large, well known pest control company in the area, but, based on my experiences, I have permanently switched to Victory.
Response from the owner · a year ago
Thanks for choosing Victory from here on out.
S
S CLocal Guide · 53 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Mike was super nice and helpful and I have been so impressed with their customer service and walking me through my flea extermination. Very genuine and cares about people, not all in it for money!
After working with a previous extermination company, I was highly impressed with this level of integrity and good work.
Edit: Literally the best company you could go with. I am so happy with everything he did and he genuinely cared about fixing our problem! Highly suggest!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
J
Jane MLocal Guide · 40 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
We had rats chewing on wires of our car and somehow getting in to the attic /roof and he got rid of them all and I have no rats now! Also he is knowledgeable & professional about all things pest control .
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
J
Judith Moman89 reviewsiTotal number of Google reviews Judith has written across all businesses on Google Maps, not just this one.
Stephan is new to the team but has been dealing with pest extermination for over a decade. He is not only thorough and professional, he's a great guy and had helpful suggestions for follow up remediation in the realm of insulation!
Our house is rat free and sealed up tight and it looks like a great job.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Rodent extermination
J
Jennifer Funrue8 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I would hands down recommend Victory Pest Control! They were personable, trustworthy and knowledgeable! I will use again for any other pest inspection/extermination needs.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Rodent extermination
A
Alyssa RLocal Guide · 6 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.