How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREVidal Auto Repair
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 5.0★ from 54 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Vidal Auto Repair for 8 kinds of job.
Vidal Auto Repair for general repairs & maintenance
Clear ✕All 19 Google reviews tagged “General repairs & maintenance”
Excellent mechanic, highly knowledgeable, with fantastic communication. Always takes the time, to explain whatever the issue is. Real honest and quality work. Highly recommend.
Definitely recommend!! Vidal Auto Repair has done a phenomenal job with our vehicles! He has diagnosed the issues accurately and before he does anything to the vehicle, he contacts us first. I am a returning customer and will be continuing doing business with Vidal Auto Repair 😊
Jose is amazing. He really cares about helping the customer. He was able to take care of us on a short notice. He got the job done on a Saturday. Very professional, courteous and efficient. I realized while I was there, that people come here and seem to get to know him and become repeat customers. He is the kind of…
Being a single woman I dread going to the mechanic as it is easy to get scammed. Jose worked with me every step of the way. He sent me videos of everything that needed repair and explained why. He even recommended what was emergent and what could wait a bit. Scheduling was fast as well as turn around time. Excellent services. Will be back
Jose has been mine and my family go to auto repair guy for a few years now. He explains and gives you accurate details on the diagnosis of your vehicle and stands 100% behind his work
I have getting my vehicles serviced but Jose for years and he has been great at diagnosing repairs needed and doing great quality work. Love the honesty and transparency when it comes to options he provides for what work needs to be done.
Excelente servicio y confiable , muy recomendable
Honest, knowledgeable, and highly skilled, Jose aka Chihuas stands out from the rest. His deep understanding of both electrical and mechanical systems, combined with exceptional troubleshooting abilities, allows him to diagnose problems accurately instead of relying on costly guesswork. His pricing is fair and…
Great communication skills. Honesty in describing the situation and possible solutions.
Jose Vidal is the best, most honest mechanic and only person I have used to service my vehicles for 10 years. He has perfectly maintained my Subaru Outback which I bought new and also did an amazing job maintaining my chevy Malibu previous to that. I 100% highly recommend him.
Vidal Auto has taken care of my business and personal vehicles for over a decade and I couldn't be more pleased. Very good at diagnostics and has diagnosed the problem right the first time 95%+ of the time. This across at least a dozen vehicles. Highly recommended
HIGHLY RECOMMEND! he is very educated! I also liked he took his time and showed exactly what was wrong with the vehicle, showed me the old part and the new part he swapped out!
Jose has been our mechanic for a few years and he works fast. We are always pleased with his service.
Very professional work, honest and fair costs. Very Satisfied with the repairs and maintenance to my truck!
Good service and turn around time with repair service was excellent. Can’t complain, Vidal has been there when needed and towing service as well. Definitely recommended.
It was a very well done and fast jobs, affordable and I have friends and family who take their cars with him…. I recommend him. Hace muy buen trabajo y rápido, buen precio, cuento con amigos y familiares que llevan sus carros con el… se los recomiendo…
Have been getting all of my vehicles serviced by Jose for over a decade now and he continues to deliver the with his skills and knowledge. I would highly recommend Vidal for all your automative mechanic repairs.
"Highly recommend this shop! It’s hard to find a mechanic you can fully trust, but the team here is incredibly honest. They diagnosed the issue with my 2017 Chevy Malibu quickly, explained exactly what needed to be fixed right away, and didn't try to push any unnecessary extras. Fair pricing and great communication throughout. I’ll definitely be back!"
Jose has been working on my and my families vehicles for years. Only place I’ve ever been to that’s been completely upfront and honest during the entire process. He goes through everything with you and explains exactly what’s going on and what it will take to repair. Him and his team are literally the gold standard…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 19 | — |
| Brakes | 14 | — |
| Auto engine diagnostic | 10 | — |
| Vehicle Inspection | 9 | — |
| Oil change | 8 | — |
| Electrical repair | 7 | — |
| Battery | 7 | — |
| Transmission | 6 | — |
