Viking Pest Control

Stephan Post was professional, prompt, and knowledgeable. Above all, he was so kind and answered all my questions with patience. Thank you!

Joseph Farrell just serviced our home for tiny ants & springtails, and he went above and beyond! In addition to being thorough with the application, he’s also very knowledgeable about the products used & insects being treated! He patiently answers my MANY questions, which I truly appreciate!) Joseph has come to our… Read full review

Ever since they took over for IPM, I have nothing but trouble. They increase the monthly cost, but don't provide acceptable level of service. They show up anytime they feel like it without notification. When they are here, it seems like they don't service the whole property like they are suppose to. When you try to… Read full review

It was great when i was services by Cavanaugh's Termite & Pest Services. But, its going south when Vikings Pest Control took over Cavanaugh and Vikings really suck with their services. They cant really treat anything and they dont care if you want to cancel the service. I would go with a different provider in my next run and would not recommend Vikings.

5 Stars for Service Rep Anthony Hess

Very happy with the services I have been receiving from Viking. My last treatment representative Cesar Mercedes, not just provided professional treatment service, he also followed up with education and prevention recommendations.

Representative was courteous and informative.

I recently started service with Viking and have had a very positive experience working with technicians Tim Huffman and Todd Rouse. Both Tim and Todd who serviced our home during our initial service then follow up service were extremely responsive, professional, and thorough in their customer engagement. I was… Read full review

All the service men have been polite and professional. Most recently Tim Ryan came out to treat some carpenter bees and I found him to be the same. A very pleasant and polite company. Always promptly there to treat my pest problems.

Nikki was out today and the most thorough technician I have had all year, great service.

Terrence came out on May 24th to treat our house for carpenter ants and bees. He was wonderful!! Took his time and did everything we asked him to do, and with a smile!!! Very nice young man, very respectful and courteous. Thanks, Terrence

My concern is that both of my posts refer to our home in Wilmington, De, NOT our home in the Bridgewater, NJ area we lived in, moving to Wilmington, De home in 2009. So all Viking Pest work and Geothermal installation has been done at our home 2711 Ebright Rd, Wilmington, De.

Paid for Carpenter Ant extermination - was told they were not carpenter ants and nothing was done. They put down traps for rodents, which we don't have!! Supposedly carpenter bees were treated (as requested), but they remained also. Had to call 2nd time for another (different guy) to come out and tell me they were… Read full review

Austin L. and Josh D. were on time, professional, informative, helpful and friendly. I recommend Viking for pest control!

Viking Pest Control have always given prompt professional service. Today's service was provided by Jason. He was very thorough and explained what he was treating for and asked if we needed any additional services. very pleasant and professional.

David was on time and a very nice guy. Would like him again. I am having ant issues and he really did concentrate on those areas.

Prompt and Professional! Viking was able to come the day after we called and we haven’t seen a live ant since they finished. Very friendly and the service was fast and efficient.

We have been using Viking Pest Control for about 20 years and always received prompt, professional service. Today's service provided by Cesar Mercedes was no different. He explained what he was treating for and asked if we needed any additional services. very pleasant and professional.

Wayne came promptly and took care of all necessary places with carpenter ants. He was very pleasant and efficient and they guarantee their results, so that if the problem persisted or a new infestation occurred you only have to call and they will return. This is for up to one year from original extermination.

We have used Viking for over 2 decades and always been a satisfied customer. Cesar was knowledgeable and explained exactly what todays service visit was treating.

Todd Rouse was great! He answered all of my questions and was even very patient when I had deal with my dogs and then take a quick but important phone call.

We've used Viking for years to control ants. Over the years I have only needed to call once between regular services when I found a few ants inside the hours. They responded quickly to resolve the problem at no additional cost. We like Viking and were very pleased with the recent service (3/14) provided by Reed.

3/7/2022 - Anthony J was courteous, professional, and thorough in cleaning and replenishing the traps.

Update Feb 24th: Someone called me from the company today and I have canceled the service over the phone. I have been a customer since 2019 before Viking bought over the local company that I was doing business with. I called to cancel my service recently since I didn't want to be committed to a quarterly… Read full review

General home inspection for ants and mice

Arrived on time. Asked my problems. Very polite. Let me know when he was done.

I love Viking! We have their yearly plan and it's great to be able to call any time to have the bugs dealt with! We've had an issue with wasps and they've come out each time we've found a nest! Sara was wonderful on the phone. Very nice, professional, and got my service scheduled quick and easy! Wonderful to not… Read full review

Seyed 5 Star Service!

The techs always are pleasant and helpful.

Prompt and courteous service that speedily solves my bug problems.

They provide professional service for termites, ants, rodents. We are their long time customers over 17 years. Today our customer service rep was Rogene. He was very concerned about our issues. He provided prompt service in scheduling new inspection for our problem area of bats.

Excellent customer service by both the office people and the service tech. Thanks

Mehran was great. He listened carefully to our problem. He visited all our needs and after talking to him, I feel confident that Viking pest control is a great company to work with them.

Professional Service completed. Excellent Customer Service.

John was friendly and helpful when I called to schedule another Viking visit:)

great service by tech and office

Good

John M. was extremely helpful in scheduling my routine ant treatment. He was very informative, professional, and personable! I feel comfortable calling him with any questions or concerns. Thanks, John!

Highly recommend this business. Bugs don't like them but we do!🤣

I have a service agree for all bugs. When I had little ants in my kitchen, I called and requested an inside visit. That special service call will be in two business days. I don't remember the name of the gentleman who helped me.

UPDATE: The company worked with me to get my service scheduled before my 30 day contract expired and assured me they would honor it even if the schedule date had to fall outside the contract. Once this was elevated, the response was exactly what I should have received on initial contact with a manager, Jane was… Read full review

From the great people answering the phones, to the service techs, their employees are helpful, polite and very professional

Abby was very professional and responsive to my needs in a timely manner.

Julian R. Technician did an excellent job. Very knowledge and explained in great detail what was going on and what he was doing. Extremely polite young man ( professional). 5 ⭐️⭐️⭐️⭐️⭐️

She was professional and polite, and was able to address all my concerns. I am very happy with their service and would recommend to everyone.

Seyed was very efficient in his spraying around our home for carpenter ants. Went above and beyond inspecting all our trees and inside our attic. Very good listener and communicator.

Cesar Mercedes came to my door and introduced himself. He was very polite, had a smile on his face, friendly and explained the services he would perform today. Asked if I had any concerns or questions and then started the service for today. I would recommend Cesar and Viking Pest Control to anyone in the area. Thank you for your continued service.

called to reschedule a service appointment due to thunderstorm forecast today. got to customer service person ( Amanda B) right away and she was very pleasant to work with and helpful in rescheduling.

Greg Walker was my technician today. He did a great job inspecting the premises and pointing out some problems I should address to mitigate future oest issues. Great discussion and lots of help.

on 6/7, I called and Michael M was very pleasant. He was able to provide an appt within the same week. He was friendly and engaging. Amanda M showed up today 6/9 within the timeframe specified. she was professional and courteous. very accommodating and recommended additional areas to check.

Excellent technician Luis Arauso took care of our yearly service for carpenter ants👍

Viking always provides prompt and friendly service. They are very flexible with appointments and rescheduling if necessary. Joann was great and super efficient when I called with a question about my account. Highly recommend!

Mehran has been to our home several time and alway provides nothing less than exceptional service.. Thank you

Shawna excellent customer service rep goes above and beyond to help you with any issues you might have.

They came out and sprayed the foundation of the house the day after I called. I have a contract with Viking concerning carpenter ants. They always come out a second time if necessary.

Cesar Mercedes was great. Very professional, great explanation of what he was doing and the services offered.

This was my first visit with Viking. I signed up for the yearly plan because, the last few years, we've been getting ants in our basement. It was easy to sign up and they came when they said they would. We went over everything with the technician, Juan, and then he treated the basement and exterior of house. We… Read full review

Cesar and Mercede

I’m on their plan and never have to think about it. They notify me before they come and provide comprehensive reports. If I need service for a specific issue (wasps building a nest near the roof) they have always been professional and responsive when I’ve called. Good service all around!

Mehran was very helpful. He inspected, answered my questions and provided insight.

The technician Mehran came to my house on time for the quarterly service. He thoroughly checked the entire house including basement and garrage and found no issues. He sprayed the exterior of the house to prevent ants, mites, cockroaches etc and did a very nice and professional job. I am very happy with his service… Read full review

Mehran was great!

Excellent customer service and can talk to a live person

Chris Heracall was very helpful and informative and mitigated an unexpected problem.

Quality, trusted service. Adam Kellogg was great!

Kelly H was a fantastic and helpful phone rep. She worked with me to get my appointment scheduled as quickly and efficiently as possible.

Mehran was great. He was professional, courteous and knowledgeable and made us feel like we were in good hands. Would definitely use again.

Excellent

Eric was very helpful explaining my bill and scheduling my next visit.

Luis Aravjo was punctual, professional and courteous. Been using Viking for over a decade.

Chris S was courteous and professional. Provided a very through quarterly service and explained additional services that I might need soon.

Newer customer, within the last year, but very happy with the services. The technicians who come are always so nice and do a great job looking inside and outside to make sure nothing is accumulating from a pest perspective. I have one of the plans which includes regular schedule visits and unlimited service calls… Read full review

Eric C. was very courteous and professional and was able to arrange a timely appointment for me.

Very helpful and responsive! Always professional. Eric was a great customer service rep! Highly recommend

Amazing service! They completely eliminated all pests quickly. Michael is great in the customer service area. Chad is an extraordinary technician who also rocks at customer service. He is respectful ( not all of their technicians are), thorough and informative. I highly recommend Viking and especially Michael and Chad.

They sprayed for the ants inside and outside but I still got them and then I went to Home Depot and bought something that was recommended by a friend and that seems to have gotten rid of the ants. I had mice in the fall, summer, winter and only one gentleman seemed knowledgable and suggested removing the… Read full review

Very responsive and courteous.

I purchased a home that was neglected for many years, one of the first things we did was contact Viking Pest to control our pest and insect problems. We had hundreds of ant colonies in the ground, in trees, throughout the walls of the house, bee hives everywhere throughout the yard, a horrible ongoing centipede and… Read full review

I have been a customer of Viking's for about 4 years. i have the scheduled maintenance program they offer, and I also use them for stink bugs, and newly added lanternflies. i cant say how good the lanternflies treatment is, as they come tomorrow for that and will be treating most of the surfaces of my home, deck,… Read full review

Technician KEITH DOWNS was Excellent .Professional,Courteous,and knowledgeable of his business.Thanks for the service .

Cesar M. came out today for our monthly checkup and was great! Took the time to check out some new concerns and was very professional. Thanks Cesar!

Jonathan Sierra, the tech, did a nice job protecting our home recently We have been using Viking for many years, they do the job!

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