Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%62+21.7Reliability 15%60+9Craft & service 20%20+4Value 10%5+0.5Momentum 8%9+0.7Track record 7%83+5.8Accountability 5%13+0.7Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCOREViking Plumbing
Milwaukee, WI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 810 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and satisfaction; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Viking Plumbing is better than 62% of plumbers.B
62
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Viking Plumbing is better than 60% of plumbers.B
60
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Viking Plumbing is better than 20% of plumbers.D
20
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Viking Plumbing is better than 5% of plumbers.F
5
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Viking Plumbing is better than 9% of plumbers.F
9
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Viking Plumbing is better than 83% of plumbers.A
83
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Viking Plumbing is better than 13% of plumbers.F
13
Reviews for your job
Customers hired Viking Plumbing for 8 kinds of job.
Viking Plumbing for a/c system vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$506+8% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 15%Reasonable 71%Overpriced 5%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 29 | $227–$554 |
| Plumbing pipe repair | 25 | $353–$1.2k |
| Toilet repair | 25 | $227–$606 |
| Plumbing leak detection | 16 | $124–$633 |
| Plumbing leak repair | 15 | $278–$986 |
| Faucet repair | 14 | $205–$607 |
| Water heater installation | 13 | $1.2k–$2.4k |
| Faucet installation | 11 | $305–$986 |
