Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%26+3.9Craft & service 20%1+0.2Value 10%5+0.5Momentum 8%11+0.9Track record 7%82+5.7Accountability 5%13+0.7Experts Score= 17Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.17SCOREViking Plumbing
Milwaukee, WI · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.8★ from 810 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Viking Plumbing is better than 14% of plumbers.F
14
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Viking Plumbing is better than 26% of plumbers.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Viking Plumbing is better than 1% of plumbers.F
1
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Viking Plumbing is better than 5% of plumbers.F
5
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Viking Plumbing is better than 11% of plumbers.F
11
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Viking Plumbing is better than 82% of plumbers.A
82
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Viking Plumbing is better than 13% of plumbers.F
13
Reviews for your job
Customers hired Viking Plumbing for 8 kinds of job.
Viking Plumbing for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Garbage disposal repair”
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Great customer service! Friendly and knowledgable, and quick!! Couldn't be happier, highly recommend!
Faucet repairGarbage disposal repair
Price
$506+5% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 15%Reasonable 71%Overpriced 5%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 29 | $176–$580 |
| Plumbing pipe repair | 25 | $366–$1.2k |
| Toilet repair | 25 | $227–$618 |
| Plumbing leak detection | 16 | $124–$656 |
| Plumbing leak repair | 15 | $295–$1.1k |
| Faucet repair | 14 | $208–$611 |
| Water heater installation | 13 | $1.2k–$2.4k |
| Faucet installation | 11 | $321–$1.1k |
