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Village Park Doors

Garage door supplier · Brookhaven, GA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 32 door repair servicesPosition by Experts Score among all companies we track in this category. · better than 55%
5.0 ★★★★★ 349 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Nov 2026latest review

Village Park Doors at a glance

Customers frequently cite prompt service, including same-day and next-day availability, along with clear communication and reasonable pricing for garage door repairs, installations, and opener replacements. Technicians are described as professional, knowledgeable, and honest, often explaining necessary work without pushing unnecessary upsells. The company maintains a perfect 5.0 rating from 349 reviews, with the owner responding to 96% of comments. One low-star review alleged overcharging and dishonesty regarding a simple repair, though this isolated complaint contrasts with the overwhelmingly positive feedback regarding reliability and customer service.

  • Google rating: 5.0 out of 5 from 349 reviews (98% five-star).
  • Reviews on this page: 349 Google reviews (293 with written comments, 12 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: November 9, 2026.
  • Service: Door Repair Service serving Brookhaven, Georgia.

Data from Google, last updated November 11, 2026.

Score profile vs other door repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction96Reliability94Craft & service–Value100Momentum100Replies to reviews100Satisfaction: 96 (median 96)Reliability: 94 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
Village Park DoorsDoor Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Village Park Doors: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Village Park Doors: 94/100 on this factor. Category median: 95.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Village Park Doors: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Village Park Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Village Park Doors: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

349 Google reviews we collected

  • 5 stars34298%
  • 4 stars51%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 293 written reviews

  • Praise67499%
  • Complaints71%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1362%
  • Reasonable733%
  • Overpriced00%
  • Not sure15%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude15222%
  • Speed & response15122%
  • Quality & results12518%
  • Would recommend10015%
  • Price & value8613%
  • Communication386%
  • Honesty & trust294%

What customers talk about

We read 293 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Marco is beyond professional, courtesy and helpful!”
  • “Got same-day service on a Sunday and haven't had an issue with the door since.”
  • “Marco did an excellent job installing my new garage doors.”
    “You were able to repair the door to beyond my expectations and even lubricated my 2nd door that wasn’t damaged.”
  • “10/10 all around will recommend to all friends and family!”
  • “Responded quickly, very fair with pricing, and professional.”
    “First, he overcharged me and second he told me that my garage door was no longer working.”
  • “Marco was professional explained everything in detailed (parts he was replacing and how it worked), he ensured me the service is covered by a 3 year warranty.”
  • “Very professional, quick response and repair time, but what stood out most of all was how honest he was.”

People customers mention

  • Marco 47 reviews
  • Stokes 5 reviews
  • Garage 3 reviews
  • Job 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Village Park Doors for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Got same-day service on a Sunday and haven't had an issue with the door since. Thanks, Marco!

Reasonable price
ChaunteLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Let me SHOUT this to you all... when I say these people are on point... THEY ARE ON POINT!!! Marco is beyond professional, courtesy and helpful! I'm so grateful to work with such a magnificent company and individuals! I seldom write reviews but I have to let the world know: if you need garage services please -…

Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marco did an amazing job! Quick and efficient service. I definitely will be keeping his information locked in for any future needs or to refer him to friends and family! Thank you Marco much appreciated

NicoleLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Marco was the best! Very knowledgeable, prompt, price points are great, gave recommendations without being pushy to make a sell… all around very professional! Got the job done in a little under two hours. 10/10 all around will recommend to all friends and family!

Great priceCustomer supportGeneral repairs & installation
stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was very pleased with the quality of work and the service provided by Village Park Doors. I was able to get next day service for a total garage door installation.

Reasonable price
SLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Marco did an excellent job installing my new garage doors. I now have windows! I love them so much. Marco was professional and came prepared. Very reasonably priced. Will definitely call on him again for my Mom's house!

Great priceGeneral repairs & installation

Photos

Customer reviews

5.0 ★★★★★ 349 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Alexis Henshaw4 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got same-day service on a Sunday and haven't had an issue with the door since. Thanks, Marco!

  • Price assessment: Reasonable price
EDDIE LANELocal Guide · 16 reviewsTotal number of Google reviews EDDIE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr Stokes takes care of business.

Chaunte BanksLocal Guide · 141 reviewsTotal number of Google reviews Chaunte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Let me SHOUT this to you all... when I say these people are on point... THEY ARE ON POINT!!! Marco is beyond professional, courtesy and helpful! I'm so grateful to work with such a magnificent company and individuals! I seldom write reviews but I have to let the world know: if you need garage services please - please call Marco of Village Park Doors! I give you MY word - you won't regret it!

Response from the owner · 4 years ago

Chaunte, first let me thank you for trusting us at your home. We are so grateful. Second, I wish you could see the smiles on our faces reading your review. We try so hard to make sure every customer has a 5 star experience and it feels so amazing to hear you speak of our company this way. You’ve really made my day!! I hope yours is as awesome as you made ours. Thanks again!

Dwayne JohnsonLocal Guide · 48 reviewsTotal number of Google reviews Dwayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A1 service and was straight forward about my repair

  • Price assessment: Reasonable price
  • Services: Garage door consultation, General repairs & installation
Daniel Saboria3 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work. Highly recommend

Taylor Cast2 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marco did an amazing job! Quick and efficient service. I definitely will be keeping his information locked in for any future needs or to refer him to friends and family! Thank you Marco much appreciated

Nicole TannerLocal Guide · 48 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marco was the best! Very knowledgeable, prompt, price points are great, gave recommendations without being pushy to make a sell… all around very professional! Got the job done in a little under two hours. 10/10 all around will recommend to all friends and family!

  • Price assessment: Great price
  • Services: Customer support, General repairs & installation
Response from the owner · 2 years ago

Thank you so much, Nicole, for your wonderful review! We’re thrilled to hear that Marco provided you with excellent service and that you were satisfied with the outcome. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you. If you ever need assistance again, don’t hesitate to get in touch. Thank you for choosing Village Park Doors!

stacy allen4 reviewsTotal number of Google reviews stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was very pleased with the quality of work and the service provided by Village Park Doors. I was able to get next day service for a total garage door installation.

  • Price assessment: Reasonable price
S W (Charger Girl)Local Guide · 16 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marco did an excellent job installing my new garage doors. I now have windows! I love them so much. Marco was professional and came prepared. Very reasonably priced. Will definitely call on him again for my Mom's house!

  • Price assessment: Great price
  • Services: General repairs & installation
Francis Woodard1 reviewTotal number of Google reviews Francis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been really pleased with the way my door is operating. So, much more quieter than before. Love it. Thanks again

Village Park Doors on Google Maps →

Business details