PLUMBERS · HOUSTON, TX
Village Plumbing, Air & Electric logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%17+2.6Craft & service 20%35+7Value 10%22+2.2Momentum 8%81+6.5Track record 7%97+6.8Accountability 5%46+2.3Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Village Plumbing, Air & Electric

Better than 13% of plumbers · #78 of 90

4.8★10,950 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
81%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Village Plumbing, Air & Electric for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.85%

All 73 Google reviews tagged “Cleaning” · showing 20

AmandaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★

They ask you to do a review B4 they do the work.

HVAC system repairHVAC system maintenanceA/C system maintenance
Patricia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

From start to finish Erik Ausberry was a total gentleman. Jack and I were immensely impressed with his professionalism and expertise in explaining several issues that needed to be addressed. His courteousness was delightful. We will want his service for our home in the future. Thank you Village for sending him to…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
BertramLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.

Paid $400–600OverpricedHVAC system repairHVAC system maintenanceA/C system maintenance
Ralph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Completely satisfied with work ethics for both Shadrick McNeil and assistant Jalen. No complaints whatsoever. All work was completely explained and professionally transmitted to me.

Paid $1,000+Reasonable priceCleaningElectrical panel replacement or upgradingElectrical outlet & switch repair
StaffordLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We had a wonderful experience with Village Plumbing, Air & Electric! Technician Joshua Lantis from their HVAC department was the absolute perfect technician for our job. He performed a thorough 21-point inspection and showed us everything about our system right on his equipment, which clearly laid out exactly what…

Customer photo from Stafford's review
HVAC system maintenanceCleaning
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ahmad came out and was courteous and a professional. Very knowledgeable on key components of the system. He provided his professional feedback on recommended repairs and improvements needed.

Reasonable priceHVAC system maintenanceCleaning
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

@Brad was very prompt and Knowledgeable. Was thorough in the assessment and very honest about our current system and options. I can see why they’ve been around almost 80 years! We are customers for life!

Customer photo from Brian's review
Paid $1,000–1,200Reasonable priceA/C system maintenanceInstall ACA/C preventive maintenance+ Responsiveness+ Quality+ Professionalism
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Had to get my dryer ducts cleaned but tried to charge over $300 for a simple cleaning. Got it down to $198 but still overpriced. Had to reschedule the appointment 2 times and even after only 2 days the dryer is sending the same message that the dryer duct is clogged again. They overcharged for a little sweep of the…

Paid $1–200OverpricedCleaning
Yan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician is very friendly and through.

Customer photo from Yan's review
Paid $1,000–1,200CleaningHVAC duct & vent cleaning
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is a shout-out to Deshawn Eggleston with Village Plumbing, Air and Electric. One of the AC drains had a major stoppage. Deshawn’s persistence resulted in clearing the drain before any damage was sustained. He also completed the annual maintenance service on the AC units. He is a true professional. Thanks Deshawn!

Customer photo from Ron's review
Reasonable priceA/C system maintenanceCleaning
Teri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh did an amazing job explaining our system to us in terms we understood. Needed a deep cleaning and performed job on the spot. Provided plenty before and after pictures.

Customer photo from Teri's review
Paid $400–600Reasonable priceA/C system maintenanceCleaning
Sally3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel and Gustavo worked with us to get an HVAC repair we needed for a reasonable price with a few upgrades making the process easier than the expected “hard sell”

HVAC system repairHVAC system maintenanceHeating system repair
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service and very pleasant and knowledgeable repairman.

Paid $1,000+Reasonable priceA/C system maintenanceCleaningHeating system installation+ Responsiveness+ Professionalism
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service, timely manner. Technician did a super job. I think it was Way overpriced. $ 400 + for an AC condensation drain clean. They did a great job but I won't call them again. Cost too much.

Paid $300–400A/C system maintenanceCleaning
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Javier was an extremely friendly person and very professional. He performed a maintenance on my hvac unit and ended up identifying the issues and gave me options. He was so thorough and sold me a membership plan along with a great deal on cleaning the unit. He was amazing

Customer photo from Ana's review
HVAC system repairHVAC system maintenanceA/C system maintenance
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Javier was great. Very kind! Thank you!

HVAC system maintenanceA/C system maintenanceCleaning
Bethany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joel and Ramiro went above and beyond for us! They were very professional and great to work with. Also, after getting a couple of quotes, Village’s pricing felt competitive.

HVAC system repairHVAC system maintenanceA/C system maintenance
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Reggie with blue excellence did a great job at cleaning my units (four) making them look new Again.Reggie is a knowledgeable person that has the customer informed about work that he is going to do.I have been a customer of Village plumbing because you hired the the best. I would like to have Reggie come to my house when neerded. Ken Aspromonte

Paid $1,000+OverpricedGeneral constructionHVAC system maintenanceCleaning
winifred2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jemr.Jesus did a very good job and was absolutely a super and friendly and excellent a/maintenance and inspection!!!Jesus Garcia Excellent service, thank you!

Customer photo from winifred's reviewCustomer photo from winifred's reviewCustomer photo from winifred's reviewCustomer photo from winifred's review
Paid $300–400Reasonable priceToilet repairCleaningElectrical inspections
Hezekiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler S. did an amazing job with my Dad’s faucet replacement. Couldn’t be happier with the work.

Customer photo from Hezekiah's review
Garbage disposal installationCleaning

Show more cleaning reviews (53 more) →

vs category

Blue = Village, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.75★ (356 reviews)2024-Q2: 4.75★ (273 reviews)2024-Q3: 4.74★ (475 reviews)2024-Q4: 4.88★ (493 reviews)2025-Q1: 4.83★ (423 reviews)2025-Q2: 4.88★ (934 reviews)2025-Q3: 4.84★ (769 reviews)2025-Q4: 4.87★ (419 reviews)2026-Q1: 4.85★ (695 reviews)2026-Q2: 4.86★ (784 reviews)2026-Q3: 4.79★ (731 reviews)2026-Q4: 4.68★ (139 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$393-18% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 52%Overpriced 8%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%17+2.6Craft & service 20%35+7Value 10%22+2.2Momentum 8%81+6.5Track record 7%97+6.8Accountability 5%46+2.3Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
8
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
35
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
22
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
97
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
46

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+1924 / −51
Professionalism
+2355 / −48
Responsiveness
+1954 / −37
Punctuality
+1830 / −28
Value
+1302 / −60

Compare with