PLUMBERS · HOUSTON, TX
30SCORE

Village Plumbing, Air & Electric

Better than 13% of plumbers · #78 of 90

4.8★10,950 Google reviews
4.83★last 12 months
3.3%1–2★ in 2 yrs (avg 2.6%)
81%complaints answered

Village Plumbing, Air & Electric for hvac system repair

Clear ✕
Jobs reviewed343
★ on this job4.80
Usually paid$1,000+
Category typical$135–$946
Rank for this job#6 / 11
Said fair94%
★★★★★ Patricia · Edited a week ago

From start to finish Erik Ausberry was a total gentleman. Jack and I were immensely impressed with his professionalism and expertise in explaining several issues that needed to be addressed. His courteousness was delightful. We will want his service for our home in the future. Thank you Village for sending him to…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Dana · Edited 2 weeks ago

Hey Reid came out and hooked me up with some boiler pilot help! VP always takes amazing care.

HVAC system maintenanceHVAC system repairHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Treopia · Edited 2 weeks ago

Very professional, reliable and dependable whole staff is amazing would definitely recommend

Paid $1,000+Not sureHVAC system repairHVAC duct & vent repairPlumbing pipe repair
★★★★ Bertram · Edited 2 weeks ago

The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.

Paid $400–600OverpricedHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Genesis · 2 weeks ago

⭐⭐⭐⭐⭐ We had such a wonderful experience with Josh from Village Plumbing, Air & Electrical! Our AC went out around 4 AM, and with us having a new born I was in a panic! Josh was so kind and responsive, walking us through what to do over the phone until he could come out later that morning. He truly went above and…

Paid $2,000+Reasonable priceHVAC system repairA/C system maintenanceA/C system repair
★★★★★ jordan · 3 weeks ago

This was the only group available of several that I called for same day service on the weekend. Joshua explained everything clearly and overall I'd say I got excellent service. Highly recommend!

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Raquel · a month ago

I've used Village for electrical, plumbing, and HVAC services, and their customer service is outstanding! Josh Lantis, Henry Newsom, Dennis Duffy, and Josué Herrera are all PHENOMENAL!!! Their professionalism, great humor, and detailed explanations make every experience a pleasure. Village will continue to be my…

Paid $2,000+Reasonable priceHVAC system repairDrain cleaningElectrical inspections
★★★★★ Lilia · a month ago

Mr. Murillo was courteous and professional. I'm very happy that the a/c is working again.

Paid $200–400Reasonable priceHVAC system repair
★★★★★ Stephanie · a month ago

Doug Walker provided the best HVAC service I’ve ever experienced! He was extremely professional, knowledgeable, and thorough. He took the time to explain everything clearly and teach me about the system so I could better understand it. His expertise and genuine care really stood out. My new go-to hvac tech, I highly…

Great priceHVAC system repair

vs category

Blue = Village, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.75★ (356 reviews)2024-Q2: 4.75★ (273 reviews)2024-Q3: 4.74★ (475 reviews)2024-Q4: 4.88★ (493 reviews)2025-Q1: 4.83★ (423 reviews)2025-Q2: 4.88★ (934 reviews)2025-Q3: 4.84★ (769 reviews)2025-Q4: 4.87★ (419 reviews)2026-Q1: 4.85★ (695 reviews)2026-Q2: 4.86★ (784 reviews)2026-Q3: 4.79★ (731 reviews)2026-Q4: 4.68★ (139 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$393-18% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 52%Overpriced 8%Not sure 11%

Score factors

Satisfaction
8
Reliability
17
Craft & service
35
Value
22
Momentum
81
Track record
97
Accountability
46

Praised for

Google highlights · percentile vs peers

Quality
+1924 / −51
Professionalism
+2355 / −48
Responsiveness
+1954 / −37
Punctuality
+1830 / −28
Value
+1302 / −60

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