PLUMBERS · HOUSTON, TX
30SCORE

Village Plumbing, Air & Electric

Better than 13% of plumbers · #78 of 90

4.8★10,950 Google reviews
4.83★last 12 months
3.3%1–2★ in 2 yrs (avg 2.6%)
81%complaints answered

Village Plumbing, Air & Electric for plumbing leak detection

Clear ✕
Jobs reviewed329
★ on this job4.86
Usually paid$1,000+
Category typical$124–$656
Rank for this job#51 / 81
Said fair90%
★★★★★ John · a day ago

Josh White is the best technician! After being stunned by huge quotes for replacement parts with another company, Josh resembled the shower unit and solved the problem –– without costly parts and huge labor charges. These guys are great!

Great pricePlumbing leak detection
★★★★ Bertram · Edited 2 weeks ago

The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.

Paid $400–600OverpricedHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Sandra · 3 weeks ago

Cas did an exceptional job repairing our master bathroom sink and checking several other plumbing issues in the house. He was very experienced, knowledgeable, and professional. He took the time to carefully look everything over, explain what he found, and make sure the work was done properly. It was clear that Cas…

Paid $200–400Plumbing leak detectionPlumbing pipe repair
★★★★★ Raquel · a month ago

I've used Village for electrical, plumbing, and HVAC services, and their customer service is outstanding! Josh Lantis, Henry Newsom, Dennis Duffy, and Josué Herrera are all PHENOMENAL!!! Their professionalism, great humor, and detailed explanations make every experience a pleasure. Village will continue to be my…

Paid $2,000+Reasonable priceHVAC system repairDrain cleaningElectrical inspections
★★★★★ Amy · Edited a month ago

Eddie C was very professional, courteous, knowledgeable and a great technician! He was very pleasant to talk to and took the stress out of my situation. When I call Village plumbing the whole team is professional and does a great job communicating to let you know when the technician will be out to my home!

Paid $200–400Reasonable priceGeneral constructionPlumbing leak detection
★★★★★ herman · a month ago

Josh-Estimater, & Job Planner, and Troy-Field Service Tech were both awesome! Professionals, friendly, down to earth, and skilled in their job-roles. I would call them back again for any Plumbing needs as warranted in the future. Thanks, Herman.

Paid $1,800–2,000Reasonable priceGeneral constructionPlumbing leak detection
★★ Minesh · Edited 2 months ago

Jesse and Josh both explained in detail as they did the entire plumbing inspection and water heater flush. some downside, after the fact: 1. After the flush, they did not let the air out which built up in the water tank 2. The Heat seating they put it on Very High, really bad as this would cost me a lot of money and…

Paid $1–200Great pricePlumbing leak detection
★★★★★ Kimberly · 2 months ago

I was extremely fortunate to have the HVAC technician, Marshall Bainton troubleshoot and repair my system. He was thorough, patient, knowledgeable and respectful of my home. His kindness and integrity went above and beyond the duties of his job. My mother is 89 years old on hospice and he refused to leave until he…

HVAC system maintenanceA/C system maintenanceA/C system dismantlement
★★★★★ Annie · 2 months ago

Nathan with blue excellence was great to work with! Was able to come out quickly and diagnose our sink leak issue quickly. Was respectful and professional from start to finish and explained everything to us. He was able to provide us with recommendation and options on issues without feeling pressured to purchase…

Plumbing leak detection

vs category

Blue = Village, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.75★ (356 reviews)2024-Q2: 4.75★ (273 reviews)2024-Q3: 4.74★ (475 reviews)2024-Q4: 4.88★ (493 reviews)2025-Q1: 4.83★ (423 reviews)2025-Q2: 4.88★ (934 reviews)2025-Q3: 4.84★ (769 reviews)2025-Q4: 4.87★ (419 reviews)2026-Q1: 4.85★ (695 reviews)2026-Q2: 4.86★ (784 reviews)2026-Q3: 4.79★ (731 reviews)2026-Q4: 4.68★ (139 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$393-18% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 52%Overpriced 8%Not sure 11%

Score factors

Satisfaction
8
Reliability
17
Craft & service
35
Value
22
Momentum
81
Track record
97
Accountability
46

Praised for

Google highlights · percentile vs peers

Quality
+1924 / −51
Professionalism
+2355 / −48
Responsiveness
+1954 / −37
Punctuality
+1830 / −28
Value
+1302 / −60

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