Is Village Plumbing, Air & Electric any good?
Our verdict: mixed — #78 of 90 plumbers, better than 13%. Customers single out its track record and momentum; satisfaction is where it trails.
Track record — better than 97% of peers
Momentum — better than 81% of peers
Value — 22th percentile
Reliability — 17th percentile
Satisfaction — 8th percentile
Village Plumbing, Air & Electric for heating system repair
Clear ✕78 customers reviewed a heating system repair job here and rated it 4.86★. Most paid $1–100. For this job it ranks #3 of 12 plumbers we track.
All 78 Google reviews tagged “Heating system repair” · showing 20
The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.
Daniel, Justin and John are the best of your team. They were professional and courteous. I liked how they explained my a/c and plumbing issues and I was able to make the best decision for my home. Jalen Diamond also did a great job with the plumbing. He too was professional and courteous and gave clear instructions.
Michael was very professional and very nice, I appreciate everything him and his partner did for me today. They are very good workers.
Great customer service, we just bought a house and had these guys come out to do all the work estimates, they gave us a great comprehensive deal and are very courteous and thorough. They had extra guys come out in as little as an hour- very quick response time. They are a one stop shop with quality assurance. I…
I had a brand new Lennox system and a tankless water heater installed at the same time on a four story home. Two different AC companies over four years have been struggling to figure out why our guest room on the third floor was not getting the same amount of airflow as the other rooms in the house. The maintenance…
Daniel and Gustavo worked with us to get an HVAC repair we needed for a reasonable price with a few upgrades making the process easier than the expected “hard sell”
James McLaughlin provided friendly knowledge service was very professional and took time to answer all my questions and concerns
James M. and Javier V. provided me with 10 star service, i was only able to give them 5 star they showed up on time were very courteous, ent above and beyond, explained everything to me in detail I Will recommend them both to anyone that needs service for their home Allen Taylor was a great electrician and help me on getting my home back on track.
Real friendly knowledgeable about what they’re doing the real thorough and they took pride in their work.
Jesse was exceptional and did a great job.
Our Heater quit working right when Houston was going through an ice storm. Ramiro Berrum came right away and went above and beyond to make sure we have heat within hours. He took the time to explain what was wrong and what needed to be done in detail. I recommend his services I give him a five star! Repair cost very reasonable.
Awesome service from Aaron help with his extensive knowledge of heating and AC
Showed up on time and were great ! The technician , Jose, was very knowledgeable and identified the problem quickly
Jose was very knowledgeable about my problem and the furnace is up and running.
Josh and Chris were amazing. I look forward to working with these guys. They were throrough and accommodating.
I called Village Plumbing, Air and Electric when my furnace went out this weekend and it had gotten cold. The company was very helpful and scheduled a licensed technician to come out immediately to address my problem. They let me know ahead of time who the technician was and even sent a picture. The technician…
Technician arrived on time, clearly communicated our repair options and did a thorough repair job. We will definitely use him again.
We had such a great experience with Erik from Village Plumbing and Air. From the moment he arrived, he was kind, patient, and upfront about everything. Our heater issue turned out to be stubborn, but he refused to give up until he found the root cause and fully repaired it. Beyond being a skilled HVAC technician, he…
Aaron provided excellent service
The technician did an excellent job. I would highly recommend him.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Village Plumbing, Air & Electric
Is Village Plumbing, Air & Electric good?
Yes by most measures: 4.8★ from 10,950 Google reviews and an Experts Score of 30/100 (grade D), #78 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Village Plumbing, Air & Electric charge?
Customers reported a typical bill of $393 (middle half $83–$1.2k), 18% below the plumbers median of $480.
What do customers hire Village Plumbing, Air & Electric for?
Mostly HVAC system maintenance (692), a/c system maintenance (623), drain cleaning (433), HVAC system repair (338).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 82%).
