How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREVillage Plumbing, Air & Electric
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.8★ from 10,950 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Village Plumbing, Air & Electric for 8 kinds of job.
Village Plumbing, Air & Electric for a/c preventive maintenance
Clear ✕All 91 Google reviews tagged “A/C preventive maintenance” · showing 20
The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.
Doug was prompt and knowledgeable. He was very helpful.
Came up with a bunch of urgent repair items for our A/C units that were not imminent and had us worried. Nothing was actually needed, get a second opinion.
Joshua Lantis was knowledgeable, professional and down to earth and helped me to understand the ins and outs of my AC system and advised me on a plan of care to keep it running in partnership with Village Plumbing & Air. Left me feeling confident that my AC is in good hands.
Noah was very professional and knowledgeable. Great service!!!
Huge thanks to my AC service team! Joel and Daniel walked me through everything clearly, answered all my questions with patients and were fantastic to work with. It’s rare to find technicians who are both skilled and so Accommodating. Highly understanding and professional team, which I strongly recommend!
Soufiane came out to help today when my AC suddenly stopped working. He was great at explaining what was wrong and how to fix it. I would recommend Soufiane for his patience, kindness, and professionalism. The parts and labor also came with a warranty. Josh came out to inspect my HVAC and he was helpful in finding…
Brad explained everything step by step and provided knowledgeable advice on how to prevent a clogged drain system in the future.
Joel was so thorough in helping us get to the bottom of our AC issues. He explained everything in a way that we understood and walked us thru our options. Super knowledgeable and kind.
@Brad was very prompt and Knowledgeable. Was thorough in the assessment and very honest about our current system and options. I can see why they’ve been around almost 80 years! We are customers for life!
Great customer service, we just bought a house and had these guys come out to do all the work estimates, they gave us a great comprehensive deal and are very courteous and thorough. They had extra guys come out in as little as an hour- very quick response time. They are a one stop shop with quality assurance. I…
I had a brand new Lennox system and a tankless water heater installed at the same time on a four story home. Two different AC companies over four years have been struggling to figure out why our guest room on the third floor was not getting the same amount of airflow as the other rooms in the house. The maintenance…
Daniel Arroyo was on time for our appointment, very polite and courteous, and he was able to explain all of concerns regarding the purchase of our replacement air conditioning unit.
Nate was great! He was able to diagnose the issues quickly and get everything taken care of. Professional and friendly. The membership is great too! I have already scheduled my next maintenance appointments.
Great service, friendly technician. Would definitely recommend others to use the service. Ahmad was awesome.
I had a great experiment. Henry was wonderful. He explained everything that was going on and what my options were in a way that I could understand. The install team, headed by Derwin, we great! They left the house clean and swept. I was really happy with this whole experience! I got other quotes. Village Plumbing…
I had my A/C tune-up completed by Corbyn, and I couldn't be happier with the service. He arrived on time, was professional, courteous, and took the time to thoroughly inspect and service my system. He explained everything he was doing, answered all of my questions, and made sure my A/C was running at peak…
Joel Shutt and Chris Maner were very helpful and informative with all recommendations and decisions to be made. Chris was quick to respond to questions/concerns I had. Joel was very willing to explain/educate me on the repairs/replacements that needed to be made and why they were so important to perform. Will easily…
Isaac got away before we could get a picture, but Marshal and Nathan and Isaac came through to do quick and professional reviews and fix a few small things that needed immediate attention. I appreciate that Village technicians take photos and videos to help explain what's happening where.
Josh was excellent with preparing and looking at me electrical wiring if my home. To make sure that we are ready to beat the summer heat. Thank you for your service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 692 | $27–$251 |
| A/C system maintenance | 623 | $27–$483 |
| Drain cleaning | 433 | $227–$542 |
| HVAC system repair | 338 | $124–$818 |
| Plumbing pipe repair | 334 | $353–$1.2k |
| Plumbing leak detection | 328 | $124–$633 |
| Toilet repair | 326 | $216–$585 |
| A/C system repair | 324 | $246–$998 |
