Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Village Plumbing, Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Village Plumbing, Air & Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.8★ from 10,950 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Village Plumbing, Air & Electric is better than 82% of plumbers.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Village Plumbing, Air & Electric is better than 75% of plumbers.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Village Plumbing, Air & Electric is better than 81% of plumbers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Village Plumbing, Air & Electric is better than 86% of plumbers.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Village Plumbing, Air & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Village Plumbing, Air & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Village Plumbing, Air & Electric for 8 kinds of job.

Village Plumbing, Air & Electric for electrical fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Electrical fixture installation”

Lucas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had to replace a full electrical panel, fix multiple outlets, and install new outlets. Stephen was fantastic. He was professional, thorough, and got the job done. Not only that but handsome too. We will 100% hire him again if needed, but thankfully, he did such a good job, I doubt that will be the case.

Great priceElectrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch repair
Kameron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Stephen Mullins took care of me quick, lights and fans maybe an hr and 30 mins. Professional and cordial, electrical is something Village Plumbing can definitely handle

Customer photo from Kameron's reviewCustomer photo from Kameron's reviewCustomer photo from Kameron's review
RemodelingElectrical parts assemblyLight fixture installation
KathleenLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very pleased with the professional electrical service that Vlad and Christian performed at my home today. There were several items that needed repaired, replaced or upgraded in my 12 yo house. They explained what they did, how the new items will work and the expected lifespan of the various items. They asked if I…

Paid $1,000+Reasonable priceElectrical parts assemblyElectrical inspectionsLight fixture installation

Price

$393-16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 52%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance692$27–$251
A/C system maintenance623$27–$483
Drain cleaning433$227–$542
HVAC system repair338$124–$818
Plumbing pipe repair334$353–$1.2k
Plumbing leak detection328$124–$633
Toilet repair326$216–$585
A/C system repair324$246–$998

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