Experts Reviews · Company report
Village Plumbing, Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Village Plumbing, Air & Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.8★ from 10,950 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Village Plumbing, Air & Electric is better than 82% of plumbers.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Village Plumbing, Air & Electric is better than 75% of plumbers.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Village Plumbing, Air & Electric is better than 81% of plumbers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Village Plumbing, Air & Electric is better than 86% of plumbers.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Village Plumbing, Air & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Village Plumbing, Air & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Village Plumbing, Air & Electric for 8 kinds of job.

Village Plumbing, Air & Electric for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 28 Google reviews tagged “Electrical panel replacement or upgrading”

Ralph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Completely satisfied with work ethics for both Shadrick McNeil and assistant Jalen. No complaints whatsoever. All work was completely explained and professionally transmitted to me.

Paid $1,000+Reasonable priceCleaningElectrical panel replacement or upgradingElectrical outlet & switch repair
Morgan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

Resubmitting a review- On the initial consultation, they immediately ask you for a 5-star review. After multiple appointments and a proposal review session with their project manager, my bid was over $50k for HVAC, plumbing, and electrical. The whole process felt cheesy as they sat there with their iPad and gave me…

Water heater installationHVAC system repairHVAC system maintenance
Erina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Village Plumbing, Air and Electric came in and was able to replace our old a/c and also take care of our plumbing and electrical needs. Awesome experience! Daniel Ahmad John, Dalen, Cody, and Victor from plumbing along with Bryan from electrical did a fantastic job and were extremely professional They installed a…

Customer photo from Erina's reviewCustomer photo from Erina's reviewCustomer photo from Erina's reviewCustomer photo from Erina's review
Paid $2,000+Reasonable priceElectrical wiring installationPlumbing pipe repairToilet installation
Arturo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dennis Duffy is an Incredible Electrician and is truly a Master. So kind and his work was impeccable. He put in so many hours to switch out my electrical panel and ensure I had electricity before he left for the day. Truly incredible!! Thank you Dennis!!!

Paid $2,000+Great priceElectrical wiring installationInstallationElectrical panel repair
Phillip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prompt and complete service. No pressure to select an option. HVAC inspection on a 12yr old and 6yr old system. Marquis gave great advise on what to repair and what to hold off on due to system age. Thanks Marquis!!

Customer photo from Phillip's reviewCustomer photo from Phillip's reviewCustomer photo from Phillip's review
Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you for your services to electricians Dennis Duffy , Joel Mendoza and William Garcialazo. Outstanding work you all completed at my home. With the combined years of experience y’all made the project go smoothly for you, me and my pets. All my questions were answered. At the end of the project you all did a…

Customer photo from Michael's review
Paid $2,000+Reasonable priceWater heater installationElectrical panel replacement or upgradingElectrical outlet & switch installation
Amy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service, we just bought a house and had these guys come out to do all the work estimates, they gave us a great comprehensive deal and are very courteous and thorough. They had extra guys come out in as little as an hour- very quick response time. They are a one stop shop with quality assurance. I…

Customer photo from Amy's review
Paid $1–200Great priceToilet repairWater heater installationHVAC system repair
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony and his apprentice, Mason were great! They showed up right on time to do a major rework of the breaker box to the 2nd A/C unit. We inherited this 46 year old house from my in laws, and there were 2 A/C units running from 1 breaker switch causing the whole thing to overheat creating a HUGE fire hazard among…

Customer photo from Vanessa's review
Great priceElectrical outlet & switch relocationElectrical panel repairElectrical panel replacement or upgrading
Willie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bobby Powers with Village Plumbing, Air & Electric came out to replace a breaker in electrical panel. He was very friendly professional, answered all our questions and provided helpful information and advice. Excellent customer service!! We would definitely recommend and use their service again.

Paid $1–200Great priceHVAC system maintenanceElectrical panel repairElectrical panel replacement or upgrading
Daniela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Josue and Maymay did an outstanding job fixing the electrical issues in our home. They spent over five hours working outside in this unforgiving Texas summer heat and remained professional, positive, and respectful the entire time. They took care of every issue thoroughly and made sure everything was working…

Customer photo from Daniela's review
Electrical panel repairElectrical panel replacement or upgradingElectrical outlet & switch repair
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The guys did a great job identifying the issues with my existing panel, and giving me a nice clean installation on the new panel. They also ran a dedicated circuit for a mini split unit. Very well done!

Customer photo from Dave's reviewCustomer photo from Dave's reviewCustomer photo from Dave's review
Electrical panel replacement or upgrading
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very personable and knowledgeable. Stephen and Mason were 👍great

Customer photo from Don's review
Paid $1,000+Reasonable priceElectrical panel replacement or upgradingElectrical wiring repair
Lucas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had to replace a full electrical panel, fix multiple outlets, and install new outlets. Stephen was fantastic. He was professional, thorough, and got the job done. Not only that but handsome too. We will 100% hire him again if needed, but thankfully, he did such a good job, I doubt that will be the case.

Great priceElectrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch repair
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Village came out to my brothers house and installed a new panel, replaced all the plugs that were either broken or needing replaced. Fantastic job by Stephen and Mason! True professionals and great men of their trade!

Customer photo from Rob's reviewCustomer photo from Rob's reviewCustomer photo from Rob's review
Paid $1,000+Great priceElectrical outlet & switch relocationElectrical panel replacement or upgradingElectrical outlet & switch repair
LisaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Daniel Prado was very good!! Worked so hard and very nice!!

Paid $1,000+Electrical wiring installationElectrical panel repairElectrical panel replacement or upgrading
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Issac Leon was here to perform service on my generator. He was professional, courteous and knowledgeable. 5 stars. Very pleasant young man.

Electrical wiring installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Alix12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Shadrick & Jaelyn were great! Replaced electrical panel box.

Customer photo from Alix's review
Paid $1,000+Reasonable priceElectrical wiring installationElectrical panel repairElectrical panel replacement or upgrading+ Quality
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

De'Angelo Bennett and Edwin Ferrufino were exceptional advisors and technicians. They kept me up-to-date the entire time as the work progressed. After completion, the construction guys returned timely to cover the new sewer line. Great work!

Paid $1,000+A/C system maintenanceSewer repair+ Responsiveness+ Professionalism+ Value
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mason and Desale did a great job replacing my electrical panel. Added a surge protector and generator hook up. Looks great amd done in 5 hours.

Customer photo from Rob's reviewCustomer photo from Rob's review
Electrical panel replacement or upgrading
Shamara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Issac and his crew updated our electrical panel and installed new plug outlets throughout our home. Got our power restored in a faster time than we anticipated. I would definitely recommend Village Plumbing for all your electrical, plumbing, or AC system needs.

Paid $1,000+Reasonable priceElectrical inspectionsElectrical panel replacement or upgrading
RashidahLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He was knowledgeable and honest - a rare trait in today’s world!

Customer photo from Rashidah's review
Electrical parts assemblyElectrical wiring installationInstallation
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Desale and Mason came in and put in a new panel for me and fixed my hot water. They where respectful and great to talk with. Thanks guys

Customer photo from Martin's review
Paid $1,000+Reasonable priceWater heater installationInstallationElectrical panel replacement or upgrading
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Checking and correcting my air flow in new installation was Thomas who understood zoning, and methods of control on all thermostats, and directions vents should position. Nice and quick to get job done!! 5 stars for sure!!!

Paid $300–400OverpricedElectrical inspectionsElectrical panel replacement or upgrading
Rojay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shaderick and Jalen did a fantastic and speedy service in replacing our electric box and fixing several plugs in our home that were not receiving power. All the work was completed on one day. Excellent job!

Paid $1,000+Reasonable priceElectrical inspectionsElectrical outlet & switch relocationElectrical panel replacement or upgrading
Mantirig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

August 1st has brutal heat here in SE Texas and Village, plumbing and electrical sent two of their best in my opinion to work on my electrical system. They were very well mannered professionals and left me extremely happy with the job they did! Vlad and Josiah Thank Y’all very much!

Paid $1,000+Not sureElectrical parts assemblyElectrical inspectionsElectrical wiring installation
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shaderick and Jelen McNeil did a great job - very thorough and friendly. Explained everything and it feels good knowing our home electric system is protected, safe, and up to date

Great priceElectrical panel replacement or upgradingElectrical wiring repair
BilLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

DISPATCH PROBLEM! Workers arrived WITHOUT NOTICE but performed all required work completing the job within 20-30 for which they were called out to perform. Whoever is responsible for dispatching the workers, places their these guys in a very uncomfortable position by not letting the home-owners prepare for their arrival.

Toilet repairWater heater installationGarbage disposal installation
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceElectrical wiring installationElectrical panel repairElectrical panel replacement or upgrading

Price

$393-16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 52%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance692$27–$251
A/C system maintenance623$27–$483
Drain cleaning433$227–$542
HVAC system repair338$124–$818
Plumbing pipe repair334$353–$1.2k
Plumbing leak detection328$124–$633
Toilet repair326$216–$585
A/C system repair324$246–$998

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