Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Village Plumbing, Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Village Plumbing, Air & Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.8★ from 10,950 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Village Plumbing, Air & Electric is better than 82% of plumbers.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Village Plumbing, Air & Electric is better than 75% of plumbers.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Village Plumbing, Air & Electric is better than 81% of plumbers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Village Plumbing, Air & Electric is better than 86% of plumbers.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Village Plumbing, Air & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Village Plumbing, Air & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Village Plumbing, Air & Electric for 8 kinds of job.

Village Plumbing, Air & Electric for electrical power restoration

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Electrical power restoration”

Arturo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dennis Duffy is an Incredible Electrician and is truly a Master. So kind and his work was impeccable. He put in so many hours to switch out my electrical panel and ensure I had electricity before he left for the day. Truly incredible!! Thank you Dennis!!!

Paid $2,000+Great priceElectrical wiring installationInstallationElectrical panel repair
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mark Clements did a great job helping me out with an electrical issue I was having. He was professional, knowledgeable, and was able to find and fix the problem in a timely manner. I really appreciate the quick service and getting everything back up and running. Definitely recommend Mark to anyone needing electrical work!

Reasonable priceElectrical power restoration
Daniela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Josue and Maymay did an outstanding job fixing the electrical issues in our home. They spent over five hours working outside in this unforgiving Texas summer heat and remained professional, positive, and respectful the entire time. They took care of every issue thoroughly and made sure everything was working…

Customer photo from Daniela's review
Electrical panel repairElectrical panel replacement or upgradingElectrical outlet & switch repair
Allen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Issac was great. On time, very clear and understandable explanations. Watched most of the work and he’s definitely experienced and highly competent. You never know but he’s a top shelf guy.

Customer photo from Allen's review
Paid $600–800Great priceElectrical power restoration
emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Shaderick and Jalen provided great service. Very knowledgeable and prompt.

Paid $200–300Reasonable priceElectrical panel repairElectrical power restoration
Rojay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shaderick and Jalen did a fantastic and speedy service in replacing our electric box and fixing several plugs in our home that were not receiving power. All the work was completed on one day. Excellent job!

Paid $1,000+Reasonable priceElectrical inspectionsElectrical outlet & switch relocationElectrical panel replacement or upgrading

Price

$393-16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 52%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance692$27–$251
A/C system maintenance623$27–$483
Drain cleaning433$227–$542
HVAC system repair338$124–$818
Plumbing pipe repair334$353–$1.2k
Plumbing leak detection328$124–$633
Toilet repair326$216–$585
A/C system repair324$246–$998

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