Experts Reviews · Company report
Village Plumbing, Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Village Plumbing, Air & Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.8★ from 10,950 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Village Plumbing, Air & Electric is better than 82% of plumbers.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Village Plumbing, Air & Electric is better than 75% of plumbers.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Village Plumbing, Air & Electric is better than 81% of plumbers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Village Plumbing, Air & Electric is better than 86% of plumbers.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Village Plumbing, Air & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Village Plumbing, Air & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Village Plumbing, Air & Electric for 8 kinds of job.

Village Plumbing, Air & Electric for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 15 Google reviews tagged “General repairs”

Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Isaac did an awesome job diagnosing my generator issue and gave me some suggestions for things that need to be updated on my 20 year old electric panel.

Customer photo from Leslie's review
Reasonable priceGeneral repairs
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technician was very professional, good additude. Got it done in a little ran with no complaints about getting a little wet. He did a good job ,covered all my concerns. Answered all my questions. This something on my house im very serious about and guys sent the right technician out thanks !!!

Customer photo from Michael's review
Paid $600–800OverpricedGeneral repairsService not listed
Kris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Today Village came out to assist with electrical repairs and have an entryway chandelier installed, backyard patio light replaced and GFCI outlets replaced I highly recommend Christian and Josue! They are terrific electricians and went above and beyond my expectations. Additionally they explained the VPP…

Customer photo from Kris's review
Paid $1,000+Reasonable priceFan installationLight fixture installationGeneral repairs
Moon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Noah CG. Extraordinary young man with vast plumbing experience and wisdom beyond his years. His diagnosis of the myriad of issues we have was thoroughly explained and broken down with clarity and precision. He is patient, well spoken, and made sure to clad his shoes before walking in the house. He called and arrived…

Customer photo from Moon's review
Paid $1,000+Toilet repairFaucet repairGeneral repairs
Jon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler Stravoski did an excellent and quick job on some plumbing work at my home. Very courteous and knowledgeable fellow!

Customer photo from Jon's review
Paid $1,000+Reasonable priceGeneral repairsWater heater repairService not listed
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cass did a great job on our clogged kitchen sink drain. I would highly recommend him. Thank you Village Plumbing

Great priceGeneral repairs
Raul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional and knowledgeable. Quick service and no hassle.

Customer photo from Raul's review
General repairs
C7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jacob flushed out hot water heater. He gave me good information on how to maintain my hot water heater to make it last longer.

Paid $1–100Great priceGeneral repairs
Johncinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Original install was a Heat Pump instead of the standard HVAC Unit. Contacted Village Plumbing & made them aware. Without question they removed the Heat Pump & installed a standard HVAC Unit which had initially been ordered. They provided excellent customer service & changed the outside without question. Would recommend Village Plumbing & Air to anyone.

HVAC system repairGeneral repairs
ErinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abi was very courteous and explained everything that needed to be done. He took care of everything and got our Reme Halo working again. He sealed up some gaps around our new AC unit that were left by the installers at another company.

Paid $400–500Reasonable priceHVAC system maintenanceRepair HVACGeneral repairs
DVPLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cesar Vasquez, thank you for helping us with two drain problems. You were responsive, efficient, safe, and respectful. Village Plumbing Cesar Vasquez Is a super star! No more water issues!!

Customer photo from DVP's reviewCustomer photo from DVP's review
Drain cleaningGeneral repairs
Marina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent customer service and great technician Always providing excellent maintenance on my unit. Reginald Houston did an excellent job 👏

General repairs
Yvonne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

There are always those annoying repairs that are not emergency items but small repairs to join my list that someday I will get around to it. My Village Plumbing repairman was amazing. He had great communication skills and the patience to provide his list of three different cost estimates and explained them. The…

Great priceToilet repairDrain cleaningPlumbing leak detection
Hiram7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Leonardo at Village Plumbing and Air was great. Because of his feedback and knowledge, I realized the need for a water purification system to help prevent the issue I had from recurring. I definitely look forward to him servicing my home again!!!!

General repairs+ Responsiveness+ Punctuality+ Quality
MayLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceHVAC system maintenanceCleaningDrain cleaning

Price

$393-16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 52%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance692$27–$251
A/C system maintenance623$27–$483
Drain cleaning433$227–$542
HVAC system repair338$124–$818
Plumbing pipe repair334$353–$1.2k
Plumbing leak detection328$124–$633
Toilet repair326$216–$585
A/C system repair324$246–$998

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