How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREVillage Plumbing, Air & Electric
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 10,950 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Village Plumbing, Air & Electric for 8 kinds of job.
Village Plumbing, Air & Electric for HVAC duct & vent installation
Clear ✕All 60 Google reviews tagged “HVAC duct & vent installation”
Hey Reid came out and hooked me up with some boiler pilot help! VP always takes amazing care.
Very professional, reliable and dependable whole staff is amazing would definitely recommend
The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.
Both Rueben and Jose did great jobs installing new hvac unit and new duct work. Very pleasant, knowledgeable and did great job of cleaning up after job was completed
My air conditioner was not working and they got it all resolved the next day! Very kind and hardworking people. Would definitely recommend.
Huge thanks to my AC service team! Joel and Daniel walked me through everything clearly, answered all my questions with patients and were fantastic to work with. It’s rare to find technicians who are both skilled and so Accommodating. Highly understanding and professional team, which I strongly recommend!
Rogji and Ethan were Hard working men with a difficult situation. But they were able to problem solve and get the job done!! Highly recommend !
@Brad was very prompt and Knowledgeable. Was thorough in the assessment and very honest about our current system and options. I can see why they’ve been around almost 80 years! We are customers for life!
Great customer service, we just bought a house and had these guys come out to do all the work estimates, they gave us a great comprehensive deal and are very courteous and thorough. They had extra guys come out in as little as an hour- very quick response time. They are a one stop shop with quality assurance. I…
I had a brand new Lennox system and a tankless water heater installed at the same time on a four story home. Two different AC companies over four years have been struggling to figure out why our guest room on the third floor was not getting the same amount of airflow as the other rooms in the house. The maintenance…
Daniel Arroyo was on time for our appointment, very polite and courteous, and he was able to explain all of concerns regarding the purchase of our replacement air conditioning unit.
Daniel was very helpful knowledgeable
I had a great experiment. Henry was wonderful. He explained everything that was going on and what my options were in a way that I could understand. The install team, headed by Derwin, we great! They left the house clean and swept. I was really happy with this whole experience! I got other quotes. Village Plumbing…
Jorge De La Ossa and Manuel are THE DINAMIC DUO of HVAC instalation. At the moment they arrived they started working. They were polite, professional, explained the work they were performing. They took no breaks during all the time they were at my home. This magnificent duo deserve positive acknowledgement from the…
Daniel did a great job explaining the work that will be done. I highly recommend village and Daniel for duct cleaning work
Joel Shutt and Chris Maner were very helpful and informative with all recommendations and decisions to be made. Chris was quick to respond to questions/concerns I had. Joel was very willing to explain/educate me on the repairs/replacements that needed to be made and why they were so important to perform. Will easily…
Jorge , manny, and Joel helped me out a great deal! Did a phenomenal job house feels a lot cooler already in my house
The technician was very professional and explained every issue. James is great at explaining the problems and solutions.
James M. and Javier V. provided me with 10 star service, i was only able to give them 5 star they showed up on time were very courteous, ent above and beyond, explained everything to me in detail I Will recommend them both to anyone that needs service for their home Allen Taylor was a great electrician and help me on getting my home back on track.
Jesse is a great combination of skill and personality that is a pleasure to host in your home.
Great team covering a bunch of issues with HVAC and electrical in a 50 year old house. They were courteous and knowledgeable, but also worked to save us the most money while getting us a system that fit our needs.
Ramiro with Blue Excellence. Excellent and friendly service. Gave valuable instructions and suggestions on maintaining/monitoring my system. Much appreciated!!!
Excellent experience. James is a great project manager with a lot of knowledge on AC units and installation.
The very best service. Every representative from the company was professional and knowledgeable. Will definitely continue to use them. Thank you so much Jesse Coyer
James McCoughlin was extremely informative and gave me great options to address my home ac needs. As a project manager, James, explained everything in great detail for me and my family to make the best decision.
Very efficient, professional and helpful crew.
Jesse Crawford was thorough, polite and informative. We’re happy to have him as our HVAC Technician. He is very professional.
We appreciate the team at Village plumbing. Special thanks to Chris for getting the AC in the best condition ever!
Great people, timely, and professional. Josh and Joel were clean and respectful. Highly recommend.
Very knowledgeable, and on time, cleaness was a priority
Very knowledgeable and professional
This place is full of hawks just trying to take advantage of customers. Happy to sell you something, hard to get anyone to fix issues. In fact, they cause more issues just by coming into your home. Left trash in my attack, damaged walls in laundry room heading to the attic. Numerous mistakes by the “techs”. The…
Kevin Montufar and his team were fantastic
DISPATCH PROBLEM! Workers arrived WITHOUT NOTICE but performed all required work completing the job within 20-30 for which they were called out to perform. Whoever is responsible for dispatching the workers, places their these guys in a very uncomfortable position by not letting the home-owners prepare for their arrival.
Alan and his crew did a fantastic job. We are cooling now. They was very professional. Clean and and very respectful.
Our HVAC tech Vincent was AMAZING! Clean, efficient and to the point!
Roel Flores. He was very professional and very friendly. He was very informative and did a great job explaining to my elderly parents what was needed. Sheldon Carr was also 5 stars. He was very professional and friendly. I appreciate how he explained the details to my elderly parents that was very informative…
Stress free!!!
Jose was very knowledgeable and took time to explain the process.He was so kind and it’s apparent that he truly cares about his job and his clients!!
Good service man.
Jason handled the project timely and professionally
Great experience working with Village Plumbing and Jimmy. He was polite and very professional. I highly recommend Village Plumbing & Air!!
I would love to refer Village Plumbing & Air to anyone who had an issue with their Air quality or AC problem. Very professional and very careful. Kevin has helped us to check each of the details in our home as we were suffering for month. While other cannot tell or recommend. Thanks so much Kevin Dloughlin and…
Skylar Barron is THE BOMB!!!! After several summers of having the same complaint regarding ONE hot room in my home, Skylar not only found the problem but took it upon himself to ensure it was fixed. Many techs from Village Plumbing have come out for scheduled maintenance over the past 5 or 6 years. I have…
(5-24-2023) I purchased my home (built in 2018) a month ago on April of this year. I wanted to ensure that my HVAC is done correctly so I went ahead and hired this company to come check it out. Everything was running smoothly before the tech came in to service my equipment, In which stopped working after he left! I…
Eddie & his tech took care of an issue that was missed during my hvac installation. I have an older home that got a 1st time HVAC install, so I can understand the oversight. VPA stood by their work & sevice. They remedied the problem within 2 days of realizing it. I highly recommend these guys. They do right by their customers. Thanks again VPA!
Jason Richey, the Village Plumbing service technician sent to my home, was courteous, professional, and wore a mask and shoe covers at all times (much appreciated as my mother is 89-years-old and immunocompromised). Most importantly, he was obviously well-trained and experienced in inspection and diagnostic…
Quality professional
Super helpful and professional
Noe Pedraza from Village Plumbing & Air is the best! After finishing the maintenance on our HVAC system he presented options. Since I wanted to improve our system, add an air purifier and replace some parts to avoid any unexpected events in the future he immediately went back to work to complete the job we agreed…
Roel Flores was outstanding!
We had Jose Ramos come and vacuum out all of our vents. He did a great job. He was professional, cautious, and efficient.
I am very pleased with installation of my complete new AC/heating system and attic insulation. The 2 stage system is quiet and the house is so much cooler now that the humidity is controlled. The crew worked late to have our system ready by Thanksgiving and the job looks great and they left my house spotless. I also…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 692 | $27–$251 |
| A/C system maintenance | 623 | $27–$483 |
| Drain cleaning | 433 | $227–$554 |
| HVAC system repair | 338 | $124–$818 |
| Plumbing pipe repair | 334 | $353–$1.2k |
| Plumbing leak detection | 328 | $124–$633 |
| Toilet repair | 326 | $227–$606 |
| A/C system repair | 324 | $246–$998 |
