Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%17+2.6Craft & service 20%35+7Value 10%22+2.2Momentum 8%81+6.5Track record 7%97+6.8Accountability 5%46+2.3Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCOREVillage Plumbing, Air & Electric
Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.8★ from 10,950 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Village Plumbing, Air & Electric is better than 8% of plumbers.F
8
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Village Plumbing, Air & Electric is better than 17% of plumbers.F
17
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Village Plumbing, Air & Electric is better than 35% of plumbers.D
35
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Village Plumbing, Air & Electric is better than 22% of plumbers.D
22
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Village Plumbing, Air & Electric is better than 81% of plumbers.A
81
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Village Plumbing, Air & Electric is better than 97% of plumbers.A
97
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Village Plumbing, Air & Electric is better than 46% of plumbers.C
46
Reviews for your job
Customers hired Village Plumbing, Air & Electric for 8 kinds of job.
Village Plumbing, Air & Electric for portable a/c services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$393-18% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 52%Overpriced 8%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 692 | $26–$248 |
| A/C system maintenance | 623 | $27–$454 |
| Drain cleaning | 433 | $176–$580 |
| HVAC system repair | 338 | $135–$946 |
| Plumbing pipe repair | 334 | $366–$1.2k |
| Plumbing leak detection | 328 | $124–$656 |
| Toilet repair | 326 | $227–$618 |
| A/C system repair | 324 | $251–$1.2k |
