How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREVillage Plumbing, Air & Electric
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 10,950 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Village Plumbing, Air & Electric for 8 kinds of job.
Village Plumbing, Air & Electric for thermostat repair
Clear ✕All 23 Google reviews tagged “Thermostat repair”
The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.
Great customer service, we just bought a house and had these guys come out to do all the work estimates, they gave us a great comprehensive deal and are very courteous and thorough. They had extra guys come out in as little as an hour- very quick response time. They are a one stop shop with quality assurance. I…
I had the best experience using village, plumbing and air. Corbyn Johnson is a true professional. He took the time to show me pictures walk me through everything that he could see that I needed to have repaired. Made me feel like I was part of the process and in the loop. I will gladly recommend him and this…
As usual, my technician was professional and thorough. He was able to answer all my questions and fulfilled our needs. Service is never the question, but the prices could be better.
Jesse did a fabulous job replacing our Lennox thermostat. Three A/C technicians came before him and were unable to see what the problem was. Jesse was very knowledgeable about our system and almost instantly knew what the problem was. I would highly recommend Village Plumbing for any plumbing, air and electrical problems you might have.
Very knowledgeable, kind. Found my unit needed larger amp breaker to run- unit was installed 3 years ago and no one mentioned it’
Our technician, Marquis K, was really helpful and patient in explaining what was needed and how much it would cost. He did a fantastic job getting our AC up and running and working more efficiently. Marquis went out of his way to make sure we were happy with the service and the price. We have used Village several times and have been 100% happy every time.
Jeremy and Jose both took the time to make sure we had a/c all three times we lost power due to Centerpoint. We very much appreciated Jose working until 1:30 am and also on a Saturday. We very much appreciate Jeremy’s determination to get the a/c on for us and for his knowledge of our unit. Thank you Village Heating and A/C.
Roel flores Timely and very professional. Dennis did a thorough maintenance check. He listened to my concerns and addressed each one.
Outstanding service. The technician was polite, courteous and very timely in arriving to perform the service.
Connor super respectful and efficient
Excellent service
Roel Flores
Pete, the repairman, was very friendly and nice. He answered all my questions I had regarding the repair. He came in did the work and was gone quickly. He was very respectfully. Nice job.
Soufiane he is a good technician always make sure everything is working before he leaves
Great responsive service
I'm very happy with the service I have received from Village Plumbing. We have used them a few times in the last few months. This last time their technician, Soufiane was very friendly and helpful. He figured out our overly technical A/C system and got it working properly again. I would definitely recommend and use again.
Very nice and did a good job
Great team, April is an amazing asset to your company as well as Bobby and Harvey! Thank you for all you’ve helped me with!
Knowledge, Sincerity And Reliable Expertise With His Seniority Of Tasks And Alerts Within The Trade Insured True Reliance And Sustenance With And Monica's Business Strategies As A Reliable Organization. THANKS SO MUCH!
Soufiane corrected issues from an install from a previous company that was incorrect instant success. I’m Happy and now a repeat customer for all future issues and maintenance.
Soufiane came out on extremely short notice late at night to fix our AC on move in day. He was polite, courteous and extremely helpful and I would definitely do business with this company due to his professionalism
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 692 | $27–$251 |
| A/C system maintenance | 623 | $27–$483 |
| Drain cleaning | 433 | $227–$554 |
| HVAC system repair | 338 | $124–$818 |
| Plumbing pipe repair | 334 | $353–$1.2k |
| Plumbing leak detection | 328 | $124–$633 |
| Toilet repair | 326 | $227–$606 |
| A/C system repair | 324 | $246–$998 |
