Lawn care service · Palo Alto, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 37 lawn care servicesiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★237 Google reviews · 23 photos
97%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, clear communication, and transparent pricing as key strengths of Vintage Lawn Service. Recurring themes include the team's thoroughness in lawn maintenance, weeding, and sprinkler repairs, along with a willingness to provide educational advice on lawn health. However, some lower-rated reviews indicate that work quality and thoroughness can be inconsistent, with complaints about broken personal items, missed tasks, and longer arrival times than initially estimated.
Google rating: 4.9 out of 5 from 237 reviews (97% five-star).
Reviews on this page: 237 Google reviews (189 with written comments, 13 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 14, 2026.
Service: Lawn Care Service serving Palo Alto, California.
Data from Google, last updated October 26, 2026.
Score profile vs other lawn care services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Vintage Lawn ServiceLawn Care Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vintage Lawn Service: 93/100 on this factor. Category median: 91.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vintage Lawn Service: 92/100 on this factor. Category median: 91.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vintage Lawn Service: 91/100 on this factor. Category median: 98.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vintage Lawn Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vintage Lawn Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vintage Lawn Service: 49/100 on this factor. Category median: 79.C
49
Bar = this company · dark tick = category median.
Star ratings
237 Google reviews we collected
4.9of 5
5 stars23097%
4 stars31%
3 stars21%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 189 written reviews
99%praise
Praise43799%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price114%
Reasonable686%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9221%
Staff & attitude8519%
Speed & response8419%
Would recommend6214%
Communication5813%
Price & value4610%
Honesty & trust153%
What customers talk about
We read 189 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jacob does a great job and spends the time with you to explain the process.”
“1st service, personal items were broken, damaged and not put back into place.”
“They’re communicative, knowledgeable, and always willing to share insights on how to improve my lawn over time.”
“Jacob quoted what I determined to be a very fair / competitive price, showed up the next day, communicated clearly and fully, and got the job done quickly.”
“If you’re looking for a knowledgeable, trustworthy lawn care company, I highly recommend Vintage Lawn Service.”
“However, if your time is carefully planned and you expect reliable scheduling and meticulous workmanship, I would not recommend this company.”
“He is an excellent communicator and very detail oriented.”
“Even though it was essentially a free consultation, he never made me feel pressured and was genuinely focused on helping me understand the best approa…”
“…t of time walking my property, answering my questions, and giving me honest, professional advice on how to improve and maintain my lawn.…”
People customers mention
Jacob21 reviews
James9 reviews
Ryan6 reviews
Zach3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Vintage Lawn Service for 6 kinds of job. Pick one to see what they paid and said.
Joe4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jacob came to my house to review the lawn, check on some fungus, the sprinklers and the overall health of the lawn.
Offered a plan and a discount and scheduled the project.
Thanks. Joe Sesnak San Jose, Ca.
Reasonable price
Manuel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I’ve used them twice for lawn servicing and a sprinkler system repair and had great experiences both times. They’re communicative, knowledgeable, and always willing to share insights on how to improve my lawn over time. The booking and estimate experience is smooth and they will likely be my go to for any lawn support I need
Reasonable price
Marin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is my second season using this company for my yearly lawn maintenance. Jacob does a great job and spends the time with you to explain the process. I do enjoy working on my lawn doing basic maintenance, Jacob goes out of his way to recommend me products to use to ensure a healthy strong lawn. I highly recommend vintage lawn service.
Great price
David3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We’re just getting to knows Jacob, owner of Vintage Landscape Maintenance. He is an excellent communicator and very detail oriented. First priority is lawn restoration, which Jacob has been handling personally. He is very thorough and knowledgeable.
Reasonable price
Steve9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
James and Dylan did a great job with all tasks, trimmed and removed Iris's, weeding, general clean up. We already booked them again for more work to be done!
Reasonable price
LemonAdLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience with Vintage Lawn Service. Jacob came out and spent a lot of time walking my property, answering my questions, and giving me honest, professional advice on how to improve and maintain my lawn. Even though it was essentially a free consultation, he never made me feel pressured and was…
Jacob came to my house to review the lawn, check on some fungus, the sprinklers and the overall health of the lawn.
Offered a plan and a discount and scheduled the project.
Thanks. Joe Sesnak San Jose, Ca.
Price assessment: Reasonable price
Response from the owner · a week ago
Thanks so much, Joe! We're glad Jacob could help and look forward to making your lawn great!
Manuel Chacon1 reviewiTotal number of Google reviews Manuel has written across all businesses on Google Maps, not just this one.
I’ve used them twice for lawn servicing and a sprinkler system repair and had great experiences both times. They’re communicative, knowledgeable, and always willing to share insights on how to improve my lawn over time. The booking and estimate experience is smooth and they will likely be my go to for any lawn support I need
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thanks so much for the awesome review! Our team loves helping with your lawn and sprinkler needs anytime.
Marin Lucich1 reviewiTotal number of Google reviews Marin has written across all businesses on Google Maps, not just this one.
This is my second season using this company for my yearly lawn maintenance. Jacob does a great job and spends the time with you to explain the process. I do enjoy working on my lawn doing basic maintenance, Jacob goes out of his way to recommend me products to use to ensure a healthy strong lawn. I highly recommend vintage lawn service.
Price assessment: Great price
Response from the owner · a month ago
Thanks so much for your kind words! Jacob and our team really appreciate your trust and support over the seasons.
David Perloff3 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
We’re just getting to knows Jacob, owner of Vintage Landscape Maintenance. He is an excellent communicator and very detail oriented. First priority is lawn restoration, which Jacob has been handling personally. He is very thorough and knowledgeable.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thanks so much for your kind words! Our team is thrilled to hear about your great experience with Jacob and lawn restoration.
Steve Mason9 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
James and Dylan did a great job with all tasks, trimmed and removed Iris's, weeding, general clean up. We already booked them again for more work to be done!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much! James and Dylan will be thrilled to hear your kind words. We appreciate your trust and look forward to helping again soon!
Lyra Liu9 reviewsiTotal number of Google reviews Lyra has written across all businesses on Google Maps, not just this one.
3 stars
I chose this company because they responded to my Yelp lawn repair project very quickly. Their initial assessment and proposed solution sounded professional, and their pricing was reasonable.
The first star is for their prompt communication and professional consultation.
The second star is for the fair price. We had both our front and back lawns repaired. The front lawn turned out reasonably well, but the back lawn looked almost the same as it did before the work was done.
The third star is for their professional equipment and workflow. They use modern, well-maintained machines, and the overall process appeared organized.
I couldn’t give a fourth star because of their reliability. They were not punctual. If I hadn’t followed up, it seemed like they had forgotten our appointment, and they didn’t arrive until around noon, finishing the job at about 3 p.m. When they were scheduled to come back to reseed some areas, I waited all morning, but they never showed up or contacted me.
I also couldn’t give a fifth star because, despite having excellent equipment, the quality of the workmanship was disappointing. The work felt rushed and lacked attention to detail.
If your schedule is flexible and you’re mainly looking for a reasonable price, they may still be worth considering. However, if your time is carefully planned and you expect reliable scheduling and meticulous workmanship, I would not recommend this company.
Price assessment: Reasonable price
LemonAd LLCLocal Guide · 15 reviewsiTotal number of Google reviews LemonAd has written across all businesses on Google Maps, not just this one.
I had a great experience with Vintage Lawn Service. Jacob came out and spent a lot of time walking my property, answering my questions, and giving me honest, professional advice on how to improve and maintain my lawn. Even though it was essentially a free consultation, he never made me feel pressured and was genuinely focused on helping me understand the best approach for long-term lawn care.
If you’re looking for a knowledgeable, trustworthy lawn care company, I highly recommend Vintage Lawn Service. Whether you need lawn maintenance, lawn restoration, overseeding, fertilization, weed control, irrigation advice, or general landscaping guidance, Jacob clearly knows his craft. It’s refreshing to find a company that prioritizes educating homeowners instead of just trying to sell a service.
I’ll definitely be calling Vintage Lawn Service when I’m ready for my next lawn care project.
Response from the owner · 3 months ago
Thank you so much for your kind words! Our team is thrilled Jacob could help and provide honest advice without pressure. We look forward to assisting you again!
Ted Apple3 reviewsiTotal number of Google reviews Ted has written across all businesses on Google Maps, not just this one.
Jacob did a great job. He was clearly knowledgeable about all things lawn-related, very generous with his time, and a pleasure to talk with. Unreserved recommendation.
Response from the owner · 3 months ago
Thanks so much for your kind words! Jacob and our team really appreciate your support and recommendation.
Bob Shoberg2 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
