Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
VIP Rideway Limo & Black Car Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

VIP Rideway Limo & Black Car Service

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 67 airport shuttle services · 5.0★ from 780 Google reviews

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Report card

Percentile vs other airport shuttle services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VIP Rideway Limo & Black Car Service is better than 99% of airport shuttle services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VIP Rideway Limo & Black Car Service is better than 99% of airport shuttle services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.VIP Rideway Limo & Black Car Service is better than 100% of airport shuttle services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VIP Rideway Limo & Black Car Service is better than 100% of airport shuttle services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VIP Rideway Limo & Black Car Service is better than 100% of airport shuttle services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.VIP Rideway Limo & Black Car Service is better than 83% of airport shuttle services.A
83

Reviews for your job

Customers hired VIP Rideway Limo & Black Car Service for 1 kinds of job.

VIP Rideway Limo & Black Car Service for airport transport

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Airport transport”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 19 Google reviews tagged “Airport transport”

Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Always does an exceptional job - punctual and very professional.

Airport transport+ Punctuality+ Quality+ Professionalism
Jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Qarana delivered excellent service from first contact, to follow up, to pick up. We used them for a large group back and forth to DTW. Excellent communication and a good value. Also used them for VIPs visiting.

Airport transport+ Punctuality+ Quality+ Professionalism
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have used this service multiple times and they are fantastic! Used for concerts, airport transfers, and Lions games. They are the only service we use for transportation anywhere around the city. Would highly recommend!!

Airport transport
Janet13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The driver came early. He was pleasant and efficient.

Airport transport
KrisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Martin was phenomenal. Highly recommend him!

Airport transport+ Punctuality+ Quality+ Professionalism
Jen-Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing customer service to drive and delivery. Wonderful experience!!

Airport transport+ Quality+ Professionalism+ Value
Nome1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Booked with them last min but they were still able to accommodate me in a tight situation. Will definitely use again!

Airport transport+ Punctuality+ Quality+ Professionalism
becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The vehicle was impeccable and even arrived a bit early which is always great for airport transport in Michigan in the winter. The driver was super professional and kind. I’ll definitely be using this service again in the future, no question.

Airport transport+ Punctuality+ Quality+ Professionalism
Clodia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This transportation company is very professional and on time. They go up and beyond for their customers.

Airport transport+ Punctuality+ Quality+ Professionalism
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Martin was on time and very friendly and professional. I would definitely use this service again.

Airport transport+ Punctuality+ Quality+ Professionalism
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Driver was courteous, prompt, professional, and a conscientious driver.

Airport transport+ Punctuality+ Professionalism
JasonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The quality this company gave me was unreal!! Not only they did an amazing job, I felt really safe during the ride. Will definitely refer my friends and family if they need any type of transportation!

Airport transportService not listed+ Punctuality+ Quality+ Professionalism
McArthur5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Airport transportService not listed
derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Airport transport
arnaldo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Airport transport+ Punctuality+ Quality+ Professionalism
Leah4 years ago★★★★★

Rating only, no written review.

Airport transport+ Quality+ Professionalism
Biruk1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Airport transport+ Punctuality+ Quality+ Professionalism
Nuola4 years ago★★★★★

Rating only, no written review.

Airport transportService not listed+ Punctuality+ Quality+ Professionalism
UsLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Airport transport+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Airport transport19—

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