INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%8+1.2Craft & service 20%54+10.8Value 10%9+0.9Momentum 8%13+1Track record 7%73+5.1Accountability 5%98+4.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Virginia Beach

Better than 5% of interior cleaning services · #19 of 20

4.6★284 Google reviewsGoogle star rating as shown on Google Maps.
4.47★last 12 monthsAverage stars on reviews from the last 12 months only.
7.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Virginia Beach for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 47/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 6 Google reviews tagged “Moving-related cleaning”

★★★★★ Tori · Edited 3 years ago

I’ve used HCH for about three years and highly recommend their services. They are professional, responsive, and our house is so fresh and clean after each visit.

Deep cleanGeneral housekeepingMoving-related cleaning+ Quality+ Professionalism
★★★★★ Courtney · 3 years ago

We have been using Home Clean Heroes for the past couple months and have been very pleased with their service. They are responsive and on time. When cleaning, they are focused and efficient. Our house not only looks beautiful but smells lovely too once they are done with the cleaning. I highly recommended this…

Upholstery cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Jenea · 4 years ago

My husband and I just bought a house and moved in, only to realize that the previous occupants had left quite a mess behind. Unable to clean the whole house by myself before our items got here I contacted Home Clean Heroes. They came out the next day and did a consult and then set me up for a cleaning the following…

Moving-related cleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ Charles · 4 years ago

Great communication, efficient cleaning service, detailed work.

Moving-related cleaning
★ Therese · 4 years ago

The first crew did incomplete move out cleaning. Sent second crew out and still not ready. I paid $325 for a small 900 square foot apartment. I was ripped off. No customer satisfaction and apartment charging for cleaning redo.

Moving-related cleaning− Value
★★★★★ Roses · 5 years ago

Rating only, no written review.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Virginia, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (6 reviews)2024-Q2: 5.00★ (19 reviews)2024-Q3: 4.67★ (15 reviews)2024-Q4: 4.64★ (11 reviews)2025-Q1: 5.00★ (12 reviews)2025-Q2: 5.00★ (10 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 4.46★ (13 reviews)2026-Q1: 5.00★ (14 reviews)2026-Q2: 4.22★ (9 reviews)2026-Q3: 4.09★ (11 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$200-2% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 18%Reasonable 68%Overpriced 5%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%8+1.2Craft & service 20%54+10.8Value 10%9+0.9Momentum 8%13+1Track record 7%73+5.1Accountability 5%98+4.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
8
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
54
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
9
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
13
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
73
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
98

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+79 / −4
Professionalism
+77 / −2
Responsiveness
+65 / −2
Punctuality
+67 / −1
Value
+49 / −4

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