Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%8+1.2Craft & service 20%54+10.8Value 10%9+0.9Momentum 8%13+1Track record 7%73+5.1Accountability 5%98+4.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Virginia Beach

Virginia Beach, VA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.6★ from 284 Google reviews

Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Virginia Beach is better than 8% of interior cleaning services.F
8
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Virginia Beach is better than 8% of interior cleaning services.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Virginia Beach is better than 54% of interior cleaning services.C
54
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Virginia Beach is better than 9% of interior cleaning services.F
9
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Virginia Beach is better than 13% of interior cleaning services.F
13
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Virginia Beach is better than 73% of interior cleaning services.B
73
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Virginia Beach is better than 98% of interior cleaning services.A
98

Reviews for your job

Customers hired Virginia Beach for 7 kinds of job.

Virginia Beach for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6

All 18 Google reviews tagged “Deep clean”

Agnes2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie and Courtney did an amazing job with our deep clean! Would definitely hire them again!

Interior & exterior window cleaningDeep clean
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are very flexible and accommodating with the schedule. They rotation of their team allows for variable cleaning styles which can be helpful. Their hard work is greatly appreciated and will continue to use their services.

Standard cleaningDeep clean+ Responsiveness+ Quality
PaulLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceeded our expectations. Made initial appointment at our home to discuss their services, pricing model, and our goals. They listened, understood and documented what we were looking to accomplish, with NO pushy upselling. Once we agreed upon the date to perform the cleaning, they communicated very well the day…

Deep clean+ Responsiveness+ Punctuality+ Quality
Tori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’ve used HCH for about three years and highly recommend their services. They are professional, responsive, and our house is so fresh and clean after each visit.

Deep cleanGeneral housekeepingMoving-related cleaning+ Quality+ Professionalism
Courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using Home Clean Heroes for the past couple months and have been very pleased with their service. They are responsive and on time. When cleaning, they are focused and efficient. Our house not only looks beautiful but smells lovely too once they are done with the cleaning. I highly recommended this cleaning company.

Upholstery cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Professionalism
eileen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrived on time, did an excellent job

Deep clean
CherylLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The crew was more thorough than any crew I've had since I moved here. I've had 3 other services that haven't measured up. But your crew was great!

Deep clean+ Responsiveness+ Punctuality+ Quality
Andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Recently hired home clean heroes to clean my apartment. They did a great job! It was so nice to come home to a sparkling, clean house. I was very impressed with the number of services that they offer as a part of their standard cleaning package. Will definitely be using again and wholly recommend!

Deep cleanGeneral housekeepingStandard cleaning+ Quality+ Professionalism
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reliable, consistent and efficient. Crystal runs a good operation and the ability to text is convenient!

Deep cleanGeneral housekeeping+ Punctuality+ Quality+ Professionalism
JillLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have Home Clean Heroes come do an initial deep clean earlier this week after providing a quote a couple weeks prior. Crystal came for the initial walk-through and quote, and she was very nice and easily answered my questions. The scheduling and payment options were convenient and easy (I love that they can keep…

Deep clean+ Responsiveness+ Professionalism
LuAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Deep clean of 2 full baths, vacuuming and any other jobs periodically.

Deep clean+ Quality+ Professionalism
KimLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love these girls! I have them every other week and they are great every time! If by chance they don’t do it the 1st time they don’t forget again. Happy with them and will keep using them!

Deep cleanStandard cleaning+ Value
ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

My home wasn’t cleaned properly, I paid for oven cleaning & it never was cleaned . I contacted management, & received a lack luster reply via email 4 days later after I called 2-3x a day for a resolution. My home was left with dirty bathrooms, partially cleaned & dust everywhere. I paid $400 for deep cleaning, I…

Deep clean− Responsiveness− Punctuality
Margo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Yesterday was my initial cleaning to begin a bi-weekly service. Crystal, Samantha, and Alani-(sp?) were all very pleasant and professional when they showed up. Even though my house was the last one on their list to clean, they did not slack off at all after cleaning several other homes prior to mine. I get tired…

Deep clean+ Responsiveness+ Quality+ Professionalism
Deborah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Hunter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Kelli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Punctuality+ Value
Roses2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality

Price

$200-2% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 5%Not sure 8%

Jobs customers hired them for

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