Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Virtue Head Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Virtue Head Spa

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 64 spas · 5.0★ from 97 Google reviews

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Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Virtue Head Spa is better than 99% of spas.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Virtue Head Spa is better than 99% of spas.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Virtue Head Spa is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Virtue Head Spa is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Virtue Head Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Virtue Head Spa is better than —% of spas.–
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Reviews for your job

Customers hired Virtue Head Spa for 2 kinds of job.

Virtue Head Spa for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Hairstyling”

Tricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★★★★★

The renewal treatment was perfect today and the extra added gift at the end was so thoughtful!

Great priceHairstyling
Carly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jenny was amazing and Wendy was so friendly! Will be coming back any chance i get

Reasonable priceHairstyling
Dottie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Everything was amazing fron start to finish

Reasonable priceHairstyling
Sam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My mom and I had the best experience at Virtue Head Spa! The staff were so attentive and the whole experience was amazing from start to finish. They offered us tea and a little snack before and after our treatments, did a scalp analysis, and even blew out our hair afterward! The actual treatment was seriously one…

Great priceHairstyling
Nicole8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

First time at a head spa will not be the last. So amazing and highly recommend. They are very thorough and thoughtful. I can see this being a great girls day activity or just if you need a pick me up. Comes with a blow dry too!

Customer photo from Nicole's review
Reasonable priceHairstylingService not listed
Lyla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing amazing amazing, my mom, my sister, and I went here for my 18th birthday, we have never been to a spa like this before, but have seen it on social media. We walked in and were immediately greeted with the amazing staff, I have never experienced better service, relaxation, and over all just a new cool…

Skin treatmentsHairstyling
Stepaniuk2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I visited Virtue Head Spa with my friend, and we both had such an amazing experience! From the moment we arrived, everyone made us feel so welcome. The manager and the specialist were incredibly kind, attentive, and genuinely sweet throughout the entire visit. The treatment itself was so relaxing. I felt completely…

Great priceSkin treatmentsHairstyling
Colleen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This place is amazing! Booked a treatment for myself and my teenage daughter as a special treat. It was the most relaxing experience ever and our hair has never looked as shiny and healthy. The before and after microscopic photos of your scalp will make you a believer for sure. The space and is beautiful and the…

Reasonable priceHairstyling
AngieLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience! The scalp massage was really good and relaxing, and I loved that they used natural oils—my hair feels so soft and healthy. I would definitely come back!

Reasonable priceHairstylingService not listed
Lydia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing experience. The head spa is perfect for distressing and treating yourself. I had a wonderful experience and ling was very kind and patient and gentle with me. I will definitely come back.

Reasonable priceHairstyling
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Just what I needed!! I wanted to do this for a long time and I am SO happy I found Virtue! It was so relaxing. I don’t know how I will be able to stay awake the rest of the day. You HAVE to visit here. Everyone is so nice and just have a relaxing presence. I will be back!

Customer photo from Emily's review
Great priceHairstylingService not listed
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Virtue head spa was AMAZING!! Such a wonderful experience from start to finish. The whole staff was lovely and accommodating . As for the head spa service, it was truly one of the most relaxing experiences of my life! Jenny was incredible and I will be requesting her each time I come back! It was the most perfect and peaceful way to begin a Saturday!!

Great priceSkin treatmentsHairstyling
Kristina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The best spa experience ever!!! Do this service now!!!

HairstylingManicureService not listed
Issy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience. Staff is friendly and place is very relaxing!

Reasonable priceHairstyling
SarahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great Experience! Would definitely come back. The space was so relaxing and clean. Grace did a fantastic job. Would recommend.

Reasonable priceHairstyling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling15$43–$131
Skin treatments7$128–$172

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