Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%76+11.4Craft & service 20%81+16.2Value 10%41+4.1Momentum 8%75+6Track record 7%17+1.2Accountability 5%68+3.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREVitis House
Durham, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 39 cooking classes · 4.9★ from 77 Google reviews
Report card
Percentile vs other cooking classes (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Vitis House is better than 68% of cooking classes.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Vitis House is better than 76% of cooking classes.B
76
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Vitis House is better than 81% of cooking classes.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Vitis House is better than 41% of cooking classes.C
41
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Vitis House is better than 75% of cooking classes.B
75
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Vitis House is better than 17% of cooking classes.F
17
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Vitis House is better than 68% of cooking classes.B
68
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Vitis House for group lessons
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