Experts Reviews · Company report
Vivid Nails & Spa - Nail Salon Bentonville AR logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Vivid Nails & Spa - Nail Salon Bentonville AR

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 1,899 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 90% of nail salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Vivid Nails & Spa - Nail Salon Bentonville AR for 8 kinds of job.

Vivid Nails & Spa - Nail Salon Bentonville AR for exfoliation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Exfoliation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 16

All 34 Google reviews tagged “Exfoliation”

DominiqueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service and quality of work was amazing. I came from the reviews and was definitely not disappointed. Give this place a try if you haven't already!

Foot massagesNail artNail extensions
Taitum11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Was shocked by how many good reviews this place has but it did genuinely live up to the hype. No Le is a queen. She absolutely killed it. Incredibly thorough and great attention to detail. High quality nail salons for sure!!!!

Paid $20–40PedicureExfoliation
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a fantastic experience. Friendly service! Stylists were kind, attentive, skilled & efficient.

Paid $40–60Foot massagesNail paintingPedicure
Breanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

No le is very nice and accommodating. The atmosphere is relaxing and a perfect salon for a Sunday pedicure!

Paid $60–80Foot massagesPedicureExfoliation
Jennyfer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Vanessa and her staff are amazing! Never leave disappointed!

Paid $100–120Sculpted nailsFoot massagesNail art
Katie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went to Vivid for a peficure. I scheduled online. The process is really simple & low stress. My nail technician was Kait. She did a great job! If I'm in the neighborhood in the future, I will go back!

Paid $60–80Foot massagesPedicureExfoliation
Natessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Vanessa did amazing on my pedicure and gave me tips on how to take care of my feet at home. She was so sweet and very friendly! Definitely a 10/10 experience!

Foot massagesPolish removalNail painting
Lucas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend. Very friendly staff, good prices.

Paid $20–40Foot massagesPedicureExfoliation
Darcy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

he did a great pedicure. Went above and beyond together my feet fixed. I have a skin condition that most people would not touch but he did a great job. 10/10 highly recommend

Paid $60–80Foot massagesPedicureExfoliation
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Vanessa at Vivid Nails did an amazing job! The environment was extremely friendly. They mentioned they were short on staff so it was a little slower to complete the session, however, it was still really great. I was placed in a massage chair while I waited for Vanessa to be available and that alone was worth the…

Paid $80–100Nail paintingHand & foot massagesPedicure
Anna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

No Le & Tammy were so amazing! They took their time with my mani and pedi and did such a great job! No Le gave me the most relaxing pedicure and took her time with my foot massage which was so nice! They were also really funny and had great conversation throughout my time there. Will definitely be back!

Foot massagesHand & foot massagesPedicure
Raymond1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lovely 😍❤️service! 100% recommend.

Foot massagesNail artNail extensions
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Timmy was wonderful. She took very good care of my achy pregnant feet! I received the diamond pedicure with massage, scrub, lotion, steam and gel pedicure. Amazing!

Paid $100–120Foot massagesPolish removalPedicure
Katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had a wonderful pedicure with Pax. Very relaxing. Salon is very clean and everyone is so nice!

Paid $60–80Foot massagesNail paintingPedicure
katieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

After my grandfather passed away, my sister-in-law and I were gifted a self-care day at this salon, and it truly meant more to us than words can express. From the moment we walked in, the entire team made us feel welcomed, cared for, and genuinely supported during a very difficult time. We were actually walk-ins…

Paid $200+Foot massagesEyebrow shapingHand & foot massages
Kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Pax and Heather did a wonderful job on my gel pedicure and gel extensions manicure. .Overall great experience and highly recommend them. Very professional work 10/10 recommend!

Paid $120–140Foot massagesNail artNail extensions
LauraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Had a lovely visit at Vivid Nails and Spa in Bentonville with Heather and No Le today. Both did beautiful work, and were fun to talk and laugh with. Treat yourself or your significant other to beautiful holiday nails! ❤️

Paid $100–120Foot massagesPolish removalNail painting
Yolana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a wonderful experience with Heather. I was visiting the city and randomly found the salon. If I am ever back in the area, I will definitely return. Thank you Heather!

Paid $40–60Polish removalNail polish changesPedicure
Kenzie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best pedi I’ve had!!! I have bad callouses from wearing sandals and she did so well getting rid of them!

Paid $40–60Foot massagesPedicureExfoliation
Krissy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pax was amazing! Thank you so much for my pedicure. 🤗

Foot massagesSkin treatmentsNail painting
JanetLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trailyn was great!! Got mani (dip) and pedi with her and she was great with detail.

Paid $80–100Foot massagesNail paintingNail polish changes
Mercedes12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Probably the kindest nail salon I’ve ever been to. From the moment I walked in, to when I left, they made me feel like I was welcome and not rushed, they asked questions and always smiled… truly a hidden gem. Highly recommend. Shoutout to Heather for her hard work, and Vanessa for running such a fine business 🫶🏻

ManicureFoot massagesNail painting
MelanieLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Exceptional Service, showed them a design I like and they did it! Follow them on Facebook to see all the very cool examples and designs. Thank you Vanessa, Paz, and Le!

Paid $40–60ManicureFoot massagesNail art
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Vivid Nails! I have been going since they opened and I always have the best experience. They are friendly and always do an amazing job.

ExfoliationFoot massagesHand & foot massages
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going to Vanessa to have my nails done for years, and she does an excellent job every single time! She is definitely the BEST in Northwest Arkansas! If you need a nail salon that *consistently* does a great job, go to Vivid Nails in Bentonville. Love the staff and their work!

Acrylic nailsKids' manicuresDip powder
TravelLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Vivid Nails! I've been using their owner Vanessa for at least 5 years and always been very happy!! She's amazing at what she does and always so sweet!! 🥰

Callus removalExfoliationGel manicures
HollyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best nail salon I have EVER been to. I have lived all over the country, and Vivid Nails is the best. The attention to detail and care that you receive is phenomenal. My nails never mess up, and I am rough on my nails. Vanessa always does my manicure AND you get a shoulder massage when she is done. Chelsea did my…

Acrylic nailsBack massagesCallus removal
Kerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a pedicure with Chelsea and she was amazing. I'm so happy with the results!

Callus removalKids' manicuresExfoliation
100%_Not_An_Alien3 months ago★★★★★

Rating only, no written review.

Foot massagesSkin treatmentsNail painting
John-Mark3 months ago★★★★★

Rating only, no written review.

Foot massagesPedicureExfoliation
montana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Foot massagesSkin treatmentsNail art
Artsy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $120–140Foot massagesSkin treatmentsNail art
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $180–200Foot massagesAcrylic nailsNail designs
Carla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Foot massagesPedicureExfoliation

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure557$45–$73
Foot massages456$48–$86
Manicure342$45–$73
Nail art228$58–$93
Nail painting215$45–$79
Gel manicures152$50–$93
Dip powder121$45–$64
Nail extensions113$61–$88

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