Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Vivid Nails & Spa - Nail Salon Bentonville AR logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Vivid Nails & Spa - Nail Salon Bentonville AR

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 1,899 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 90% of nail salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Vivid Nails & Spa - Nail Salon Bentonville AR for 8 kinds of job.

Vivid Nails & Spa - Nail Salon Bentonville AR for gel manicures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.152
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$93
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 47

All 152 Google reviews tagged “Gel manicures” · showing 20

LMLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I came here for the first time today. I got a pedicure and a manicure, with gel on both. Tammy and Nole were both great. Tammy is very sweet and quiet, but her work speaks for itself. Nole is such a good listener. It's been months since I was able to get my nails done, and I felt so appreciated and taken care of.

Paid $80–100PedicureManicureGel manicures
Amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Vinessa did a lovely job on my nails! The manicure made such a big difference and made my hands feel wonderful! She was fast and very kind. Highly recommend!!

Paid $20–40Nail polish changesGel manicures
Gabbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I enjoy my experience at Vivid every visit, I look forward to my appointments! Pax recently switched over from using dip to Builder Gel on my nails and I’m loving it. Pax pays great attention to detail and I always leave happy. I genuinely enjoy my time spent here!

Nail artNail paintingNail polish changes
Savannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I love my nails and they look ready for Halloween and Pax did such a good job!!!!

Customer photo from Savannah's review
Paid $120–140Nail artNail paintingHand & foot massages
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I get Builder gel with Pax never been disappointed always does a fantastic job on my nails. Builder gel has been the best fit for me long lasting, never break a nail.

Nail artPolish removalNail painting
DominiqueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service and quality of work was amazing. I came from the reviews and was definitely not disappointed. Give this place a try if you haven't already!

Foot massagesNail artNail extensions
Carmen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Love the ladies here. They did an amazing job.

Paid $100–120Polish removalNail polish changesPedicure
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I received amazing service by Pax. He gave me the builder gel manicure with French and they are my favorite set yet. I also requested gel pedicure with French and they are consistent with my manicure!

Paid $100–120Nail paintingPedicureManicure
CelesteLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐⭐⭐⭐⭐ I’ve been going to Vivid Nails & Spa in Bentonville for a long time, and I can’t say enough good things about my nail technician, Vanessa! She consistently does an amazing job, and I always leave happy with my nails! For years, I was a loyal dip powder customer and really loved it. But recently, I decided to…

Paid $60–80Polish removalNail polish changesNail designs
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kait was awesome!

Paid $80–100PedicureGel manicures
Khloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kaitlyn did a great job on my nails, super cute and was easy and fun to talk to!

Paid $100–120Nail artNail designsGel manicures
phemeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kaitlyn did a great job, i’m super happy with how my nails came out.

Customer photo from pheme's reviewCustomer photo from pheme's review
Paid $120–140Nail designsNail cut & filingGel manicures
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

No Le was great! I like my nails!

Paid $40–60Gel manicures
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a fantastic experience. Friendly service! Stylists were kind, attentive, skilled & efficient.

Paid $40–60Foot massagesNail paintingPedicure
Danielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kait did an amazing job with my manicure. Best one I’ve had. Would definitely recommend her. All of the staff are so attentive to their customers!

Paid $20–40Gel manicures
Hannah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This place is my favorite! They are always attentive and communicate well with me. Tammy gives great manicures and I always leave feeling like showing off my hands! 🤍

Paid $40–60Gel manicures
Jessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pax does a phenomenal job he is excellent in hand drawing designs and always has my almond shape perfectly done, he is super friendly and i always leave with my nails looking amazing!

Paid $60–80Nail artNail extensionsPolish removal
Kandis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thanks to Kate and Vi great experience

Paid $140–160PedicureGel manicures
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Got my nails done yesterday by Vanessa and I really love them. I always enjoy my experience at Vivid nails, I highly recommend getting your nails done here.

Paid $60–80Nail polish changesGel manicures
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pax did such a great job on my nails! They are beautiful, acrylic with gel and almond shaped. Tamy did my pedicure! She did such an amazing job!! Truly felt pampered! Thank you both so very much!

Paid $80–100Foot massagesNail extensionsNail polish changes

Show more gel manicures reviews (132 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure557$45–$73
Foot massages456$48–$86
Manicure342$45–$73
Nail art228$58–$93
Nail painting215$45–$79
Gel manicures152$50–$93
Dip powder121$45–$64
Nail extensions113$61–$88

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