Experts Reviews · Company report
Vivid Nails & Spa - Nail Salon Bentonville AR logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Vivid Nails & Spa - Nail Salon Bentonville AR

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 1,899 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 90% of nail salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Vivid Nails & Spa - Nail Salon Bentonville AR for 8 kinds of job.

Vivid Nails & Spa - Nail Salon Bentonville AR for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.342
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 60

All 342 Google reviews tagged “Manicure” · showing 20

Jenny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The ladies were wonderful and very friendly. I got a manicure and pedicure for my son's wedding. They look and feel amazing. The ladies Katelyn and Nola took care of me and did fabulous job on my nails!! Thank you.

PedicureManicure
ChrisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is our go to spot in Bentonville for a mani/pedi. Tamy did an awsome job. We laughed and joked and talked about family. They make you feel relaxed and provide a comfortable environment. We will definitely be coming back.

Paid $60–80Skin treatmentsHand & foot massagesPedicure
LMLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I came here for the first time today. I got a pedicure and a manicure, with gel on both. Tammy and Nole were both great. Tammy is very sweet and quiet, but her work speaks for itself. Nole is such a good listener. It's been months since I was able to get my nails done, and I felt so appreciated and taken care of.

Paid $80–100PedicureManicureGel manicures
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I get Builder gel with Pax never been disappointed always does a fantastic job on my nails. Builder gel has been the best fit for me long lasting, never break a nail.

Nail artPolish removalNail painting
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Vi was excellent very nice and professional

Foot massagesPolish removalNail polish changes
DominiqueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service and quality of work was amazing. I came from the reviews and was definitely not disappointed. Give this place a try if you haven't already!

Foot massagesNail artNail extensions
Carmen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Love the ladies here. They did an amazing job.

Paid $100–120Polish removalNail polish changesPedicure
Tani6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Wonderful & relaxing!

Paid $40–60Nail paintingManicure
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I received amazing service by Pax. He gave me the builder gel manicure with French and they are my favorite set yet. I also requested gel pedicure with French and they are consistent with my manicure!

Paid $100–120Nail paintingPedicureManicure
Emma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

First time to this salon. Vi did a really nice job with my pedicure and was very gentle and thorough. Pax gave me a natural manicure and was very attentive to my cuticles, as requested. I will be back!

Paid $80–100Nail paintingPedicureManicure
Zippy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I only wish I’d planned to have more services done here. Vanessa and Kaitlin were both delightful and professional. Very happy with my experience at Vivid!

Customer photo from Zippy's review
Paid $200+Skin treatmentsNail extensionsNail painting
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very friendly and knowledgeable. Great expierence and great results!

Paid $60–80PedicureManicure
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time visiting Vivid Nails & Spa and will be coming back! Nolie and Pax took care of me and did a wonderful job!

Paid $100–120PedicureManicure
EricLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ Amazing experience! No Le was phenomenal with my pedicure—very thorough, professional, and made sure everything was perfect. Vanessa did an excellent job on my manicure as well. Both provided great service, and I’m extremely happy with how everything turned out. I’ll definitely be back!

Paid $60–80Foot massagesMen's manicuresPedicure
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just tried Vivid for the first time and it was the best nail salon experience I have ever had! Nole did my pedicure and Vanessa did my manicure, and both did an excellent job. These are the nails for my wedding, and their kindness and attention to detail made this a wonderful experience! Highly recommend.

Customer photo from Ashley's review
Paid $140–160Nail artPedicureDip powder
Bre5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Pax does an amazing job, the BEST pedicure and manicure I've ever had! Thank you for your care vivid nails! I 100% recommend!! Best place in NWA!

Paid $60–80Manicure
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We got a mani and padi and had Vi & No Le and loved it. Very sweet and great job!

Paid $60–80PedicureManicure
SomaprovaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Loved my first manicure and pedicure experience in Bentonville at Vivid Nail & Spa! The staff were incredibly nice and welcoming. Pax did my manicure with so much care, and Kait gave me an amazing pedicure. I left feeling completely relaxed and refreshed after a long day. Will definitely be back!

Paid $100–120PedicureManicure
Juliana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an amazing experience with Tammi and Pax. He surprised me drawing a beautiful heart on my nail. Great service. Recommend it!

PedicureManicure
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pax did such a great job on my nails! They are beautiful, acrylic with gel and almond shaped. Tamy did my pedicure! She did such an amazing job!! Truly felt pampered! Thank you both so very much!

Paid $80–100Foot massagesNail extensionsNail polish changes

Show more manicure reviews (322 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure557$45–$73
Foot massages456$48–$86
Manicure342$45–$73
Nail art228$58–$93
Nail painting215$45–$79
Gel manicures152$50–$93
Dip powder121$45–$64
Nail extensions113$61–$88

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