Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Vivid Nails & Spa - Nail Salon Bentonville AR logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Vivid Nails & Spa - Nail Salon Bentonville AR

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 1,899 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 90% of nail salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Vivid Nails & Spa - Nail Salon Bentonville AR for 8 kinds of job.

Vivid Nails & Spa - Nail Salon Bentonville AR for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 8 Google reviews tagged “Massage”

Ashlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Absolutely loved my experience here! Heather did my manicure and it was flawless. Their pedicures are just as great — relaxing and so well done. I highly recommend this salon!

Paid $40–60MassageFoot massagesNail painting
Krissy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pax was amazing! Thank you so much for my pedicure. 🤗

Foot massagesSkin treatmentsNail painting
RaleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience. Vanessa did an amazing job on my pedicure. Great prices and wonderful service. I’ll definitely be back.

Paid $40–60Foot massagesHand & foot massagesPedicure
Jerri12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Heather was AMAZING!!! Facial and scalp treatment/massage were PHENOMENAL!!! I can’t say enough about how great this experience was!!! Will definitely be back for more spa treatments! 🫶🏻

Paid $120–140Foot massagesSkin treatmentsShampoo & conditioning
Mercedes12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Probably the kindest nail salon I’ve ever been to. From the moment I walked in, to when I left, they made me feel like I was welcome and not rushed, they asked questions and always smiled… truly a hidden gem. Highly recommend. Shoutout to Heather for her hard work, and Vanessa for running such a fine business 🫶🏻

ManicureFoot massagesNail painting
Ashleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lisa is the best!!!

Paid $80–100Foot massagesNail paintingKids' manicures
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $180–200Foot massagesAcrylic nailsNail designs
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Foot massagesSkin treatmentsNail painting

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure557$45–$73
Foot massages456$48–$86
Manicure342$45–$73
Nail art228$58–$93
Nail painting215$45–$79
Gel manicures152$50–$93
Dip powder121$45–$64
Nail extensions113$61–$88

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