Experts Reviews · Company report
Vivid Nails & Spa - Nail Salon Bentonville AR logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Vivid Nails & Spa - Nail Salon Bentonville AR

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 1,899 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 90% of nail salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Vivid Nails & Spa - Nail Salon Bentonville AR for 8 kinds of job.

Vivid Nails & Spa - Nail Salon Bentonville AR for nail art

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Jobs reviewedHow many Google reviews are tagged with this job.228
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$93
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 46

All 228 Google reviews tagged “Nail art” · showing 20

Kayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

They did a great job with my wedding nails. Thank you to Vanessa and Jessica

Customer photo from Kayla's review
Paid $60–80Foot massagesNail artNail extensions
landon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

they were super nice offered me water snacks really good time and they did my nails amazingly totally recommend

Paid $20–40Skin treatmentsNail artPolish removal
Linu4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My first nail experience , Jessica & Vanessa was my artist they did a really awesome job. They did exactly like the picture I showed them .

Nail art
JaclynLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They are so friendly talented I had a great experience. Nole did amazing job differently coming back

Paid $80–100Nail artPolish removalNail painting
JingjingLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This was my second time getting my nails done here, and it was just as wonderful as the first. The owner, Pax, and his wife, Vanessa, are meticulous and clearly take pride in their work. They’re even more of a perfectionist than I am, so I never have to worry about the quality. I also appreciate that Pax tells you…

Nail art
Gabbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I enjoy my experience at Vivid every visit, I look forward to my appointments! Pax recently switched over from using dip to Builder Gel on my nails and I’m loving it. Pax pays great attention to detail and I always leave happy. I genuinely enjoy my time spent here!

Nail artNail paintingNail polish changes
Savannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I love my nails and they look ready for Halloween and Pax did such a good job!!!!

Customer photo from Savannah's review
Paid $120–140Nail artNail paintingHand & foot massages
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I get Builder gel with Pax never been disappointed always does a fantastic job on my nails. Builder gel has been the best fit for me long lasting, never break a nail.

Nail artPolish removalNail painting
DominiqueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service and quality of work was amazing. I came from the reviews and was definitely not disappointed. Give this place a try if you haven't already!

Foot massagesNail artNail extensions
kayley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had kaitlyn and pax and they both did a phenomenal job! Will definitely be back!

Paid $40–60Foot massagesNail artNail extensions
Khloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kaitlyn did a great job on my nails, super cute and was easy and fun to talk to!

Paid $100–120Nail artNail designsGel manicures
Saperia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I absolutely love my Halloween Nails done by Kaitlyn! She was patient with me as I chose my designs, the artwork is so detailed & my pedicure was just as amazing! I will always come here for my nails & definitely recommend you do as well. Also, the staff is so friendly along with the owner of the business. It…

Paid $140–160Foot massagesSkin treatmentsNail art
Breann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

pax did my nails and he was great! very friendly and gentle. i like this place the most out of all ive been to.

Nail artNail extensionsNail designs
Jaycee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Your the best at doing my nails thank you so much I will be coming again!

Nail art
Desiree4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I seriously can’t recommend Vivid Nails enough! No Le did my pedicure and helped me decide on the Golden Pedicure, and it was AMAZING. She used fresh orange slices during the pedicure and even offered me a couple to snack on 😂🍊 Now THAT is service! And Vanessa — where do I even begin?! I’ve been going to her for…

Customer photo from Desiree's reviewCustomer photo from Desiree's reviewCustomer photo from Desiree's review
Paid $200+Nail artNail designsPedicure
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just tried Vivid for the first time and it was the best nail salon experience I have ever had! Nole did my pedicure and Vanessa did my manicure, and both did an excellent job. These are the nails for my wedding, and their kindness and attention to detail made this a wonderful experience! Highly recommend.

Customer photo from Ashley's review
Paid $140–160Nail artPedicureDip powder
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got the build a gel, almond shape, French tip with diamonds by Pax! I love these nails, they’re my absolute favorite. I’m so happy I found this place.

Paid $60–80Nail art
RyanLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a very relaxing experience thanks to my pedicurist V. She did a excellent job!

Paid $60–80Foot massagesNail art
Jennyfer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Vanessa and her staff are amazing! Never leave disappointed!

Paid $100–120Sculpted nailsFoot massagesNail art
Jessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pax does a phenomenal job he is excellent in hand drawing designs and always has my almond shape perfectly done, he is super friendly and i always leave with my nails looking amazing!

Paid $60–80Nail artNail extensionsPolish removal

Show more nail art reviews (208 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure557$45–$73
Foot massages456$48–$86
Manicure342$45–$73
Nail art228$58–$93
Nail painting215$45–$79
Gel manicures152$50–$93
Dip powder121$45–$64
Nail extensions113$61–$88

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