Experts Reviews · Company report
Vivid Nails & Spa - Nail Salon Bentonville AR logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Vivid Nails & Spa - Nail Salon Bentonville AR

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 1,899 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 90% of nail salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Vivid Nails & Spa - Nail Salon Bentonville AR for 8 kinds of job.

Vivid Nails & Spa - Nail Salon Bentonville AR for nail designs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$94
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail designs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 36

All 78 Google reviews tagged “Nail designs” · showing 20

JaclynLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They are so friendly talented I had a great experience. Nole did amazing job differently coming back

Paid $80–100Nail artPolish removalNail painting
Gabbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I enjoy my experience at Vivid every visit, I look forward to my appointments! Pax recently switched over from using dip to Builder Gel on my nails and I’m loving it. Pax pays great attention to detail and I always leave happy. I genuinely enjoy my time spent here!

Nail artNail paintingNail polish changes
DominiqueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service and quality of work was amazing. I came from the reviews and was definitely not disappointed. Give this place a try if you haven't already!

Foot massagesNail artNail extensions
CelesteLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐⭐⭐⭐⭐ I’ve been going to Vivid Nails & Spa in Bentonville for a long time, and I can’t say enough good things about my nail technician, Vanessa! She consistently does an amazing job, and I always leave happy with my nails! For years, I was a loyal dip powder customer and really loved it. But recently, I decided to…

Paid $60–80Polish removalNail polish changesNail designs
Khloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kaitlyn did a great job on my nails, super cute and was easy and fun to talk to!

Paid $100–120Nail artNail designsGel manicures
Breann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

pax did my nails and he was great! very friendly and gentle. i like this place the most out of all ive been to.

Nail artNail extensionsNail designs
phemeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kaitlyn did a great job, i’m super happy with how my nails came out.

Customer photo from pheme's reviewCustomer photo from pheme's review
Paid $120–140Nail designsNail cut & filingGel manicures
Desiree4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I seriously can’t recommend Vivid Nails enough! No Le did my pedicure and helped me decide on the Golden Pedicure, and it was AMAZING. She used fresh orange slices during the pedicure and even offered me a couple to snack on 😂🍊 Now THAT is service! And Vanessa — where do I even begin?! I’ve been going to her for…

Customer photo from Desiree's reviewCustomer photo from Desiree's reviewCustomer photo from Desiree's review
Paid $200+Nail artNail designsPedicure
Sierra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Got my nails done by Pax. He did an amazing job. Better than the picture I showed him. Had a slight mishab and he handled it perfectly. Definitely going back for my next set.

Customer photo from Sierra's review
Acrylic nailsNail designs
Jennyfer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Vanessa and her staff are amazing! Never leave disappointed!

Paid $100–120Sculpted nailsFoot massagesNail art
Karla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I can't recommend Vivid Nails enough. Vanessa is absolutely fantastic! I bring in design ideas and she takes it and transforms them into something better. I always get a ton of compliments. She and her team really care about providing the best service! *Update* Vanessa is an artist! I had to share some more of her work. I have so many favorites 😍.

Paid $60–80Nail artNail paintingNail designs
Rachel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

If you aren’t getting your nails done here……why not? Fantastic service. Amazing designs. The staff couldn’t be nicer. I am always in love with the nail art and they do fantastic builder gel manicures!! This is ALWAYS an amazing experience. Vanessa’s designs are top notch! You won’t be disappointed!!

Nail artNail designsPedicure
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a wonderful experience with Vanessa!! She was so good and skilled! It was my first time with her and she made me wanna come back. It was really good!! I’m so happy with my nails.

Nail designsFrench manicures
Marylyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing service! The owner was very welcoming and kind. She was even kind enough to say an hour late to complete my nails. Art came out beautiful!

Paid $100–120Nail artNail paintingNail designs
Sydney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Vanessa did a great job and ensured each step was how I liked it. Got acrylic nails with 3D art design!

Paid $80–100Nail artNail extensionsAcrylic nails
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Pax did an amazing job! We are going to a Noah Kahan concert this weekend and wanted something much different than I normally get. I showed a picture of what I wanted and he did exactly that! Loved the shape and design! Highly recommend!! Thank you!

Nail artPolish removalNail painting
Eila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The BEST nail salon to go to in NWA. Vanessa and her crew are total sweethearts and know exactly what they’re doing. I showed the nail tech my inspo photo and I got exactly what I wanted. 10/10 I will be coming back.

Paid $40–60Nail artNail designsManicure
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We spent a girls morning getting Manicures and pedicures. The ladies that attended us were so nice and polite and very respectful. I would recommend vivid nails in bentonville to anyone. Very clean and sweet people!

Paid $40–60Foot massagesNail artNail painting
MakaLee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pax did an amazing job! As a nail biter it makes me incredibly proud to show off my natural nail and even have room for a design! 🇺🇸

Paid $60–80Nail artNail paintingNail designs
Farhana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pax is phenomenal! He did a gorgeous job in making my vision come true, and patiently doing trial/error until it was exactly what I had in mind. 15/10 each time!!

Paid $40–60Foot massagesNail artPolish removal

Show more nail designs reviews (58 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure557$45–$73
Foot massages456$48–$86
Manicure342$45–$73
Nail art228$58–$93
Nail painting215$45–$79
Gel manicures152$50–$93
Dip powder121$45–$64
Nail extensions113$61–$88

Compare with