Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Vivid Nails & Spa - Nail Salon Bentonville AR logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Vivid Nails & Spa - Nail Salon Bentonville AR

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 1,899 Google reviews

📞 Call (479) 464-0108Request a call backWebsite ↗

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 90% of nail salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Vivid Nails & Spa - Nail Salon Bentonville AR for 8 kinds of job.

Vivid Nails & Spa - Nail Salon Bentonville AR for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.113
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$88
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 38

All 113 Google reviews tagged “Nail extensions” · showing 20

Kayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

They did a great job with my wedding nails. Thank you to Vanessa and Jessica

Customer photo from Kayla's review
Paid $60–80Foot massagesNail artNail extensions
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I got pedicure by Vi and French tip coffin nails by Pax!! They did a great job on both!

Foot massagesNail extensions
haleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I got a full set with builder gel, french tip, almond shape, and chrome! Great work!

Paid $60–80Nail extensionsAcrylic nails
DominiqueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service and quality of work was amazing. I came from the reviews and was definitely not disappointed. Give this place a try if you haven't already!

Foot massagesNail artNail extensions
Zippy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I only wish I’d planned to have more services done here. Vanessa and Kaitlin were both delightful and professional. Very happy with my experience at Vivid!

Customer photo from Zippy's review
Paid $200+Skin treatmentsNail extensionsNail painting
kayley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had kaitlyn and pax and they both did a phenomenal job! Will definitely be back!

Paid $40–60Foot massagesNail artNail extensions
Saperia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I absolutely love my Halloween Nails done by Kaitlyn! She was patient with me as I chose my designs, the artwork is so detailed & my pedicure was just as amazing! I will always come here for my nails & definitely recommend you do as well. Also, the staff is so friendly along with the owner of the business. It…

Paid $140–160Foot massagesSkin treatmentsNail art
Breann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

pax did my nails and he was great! very friendly and gentle. i like this place the most out of all ive been to.

Nail artNail extensionsNail designs
Ava1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing service

Paid $60–80Nail extensions
Jessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pax does a phenomenal job he is excellent in hand drawing designs and always has my almond shape perfectly done, he is super friendly and i always leave with my nails looking amazing!

Paid $60–80Nail artNail extensionsPolish removal
Avrye1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was great! I got a mani pedi and they got me in and out! And it all looked great!

Paid $60–80Foot massagesNail artNail extensions
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pax did such a great job on my nails! They are beautiful, acrylic with gel and almond shaped. Tamy did my pedicure! She did such an amazing job!! Truly felt pampered! Thank you both so very much!

Paid $80–100Foot massagesNail extensionsNail polish changes
Leonidas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called and was able to get an appointment the same day. Vanessa was very kind and did and excellent job with my girlfriends nails. Build-a-gel with french tip look. Cant beat that!

Paid $60–80Nail artNail extensions
deepa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Got my nails done by Pax and he really did wonderful job. This is my go to salon going forward

Paid $160–180Nail artNail extensions
Sydney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Vanessa did a great job and ensured each step was how I liked it. Got acrylic nails with 3D art design!

Paid $80–100Nail artNail extensionsAcrylic nails
Alaine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Christine is so sweet, she needs a vacation. She works too hard. xoxo

Nail extensionsNail painting
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Vanessa did a fantastic job on my nails with builder gel! Awesome experience and very effective

Nail artNail extensions
annika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

ABSOLUTELY LOVED MY NAILS! Exactly what I wanted! Pax was the one that did it and he was so intentional with shaping and painting! I even went back and got my toes done as well! Pax was the one that did my toes too!

Paid $140–160Foot massagesNail artNail extensions
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kaylen gave a great pedicure and Vanessa did one of the best builder gel sets I’ve ever had! She was precise on length and shape! I will be back!

Paid $100–120Nail extensionsPedicureGel manicures
rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing service . Had pink underlying with white tip. Heather did amazing job I willl definitely be back.

Nail extensions

Show more nail extensions reviews (93 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure557$45–$73
Foot massages456$48–$86
Manicure342$45–$73
Nail art228$58–$93
Nail painting215$45–$79
Gel manicures152$50–$93
Dip powder121$45–$64
Nail extensions113$61–$88

Compare with

Layers Beauty LLC logoLayers Beauty LLCExperts Score 99Highfill · 5.00★Selfie Nail Spa logoSelfie Nail SpaExperts Score 95Highfill · 4.97★CoCo Nail Spa logoCoCo Nail SpaExperts Score 92Highfill · 4.94★