Experts Reviews · Company report
Vivid Nails & Spa - Nail Salon Bentonville AR logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Vivid Nails & Spa - Nail Salon Bentonville AR

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 1,899 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 94% of nail salons.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 90% of nail salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vivid Nails & Spa - Nail Salon Bentonville AR is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Vivid Nails & Spa - Nail Salon Bentonville AR for 8 kinds of job.

Vivid Nails & Spa - Nail Salon Bentonville AR for spa services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$65–$114
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Spa services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 14

All 33 Google reviews tagged “Spa services”

SRK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Pax and Tamy did such a great job on my nails and pedicure! I love how everything turned out. They were so detailed and did everything just right. Definitely recommend them!

Nail paintingAcrylic nailsPedicure
Zippy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I only wish I’d planned to have more services done here. Vanessa and Kaitlin were both delightful and professional. Very happy with my experience at Vivid!

Customer photo from Zippy's review
Paid $200+Skin treatmentsNail extensionsNail painting
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a fantastic experience. Friendly service! Stylists were kind, attentive, skilled & efficient.

Paid $40–60Foot massagesNail paintingPedicure
Jennyfer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Vanessa and her staff are amazing! Never leave disappointed!

Paid $100–120Sculpted nailsFoot massagesNail art
HeatherLocal Guide · 222 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was my first visit to Vivid Nail Salon in Bentonville, and I had a wonderful experience! Pax and Thanh took great care of me. They were both friendly, professional, and very good at communicating throughout my visit, which made me feel comfortable and well taken care of. The salon is very clean, welcoming, and…

Foot massagesNail paintingNail polish changes
Azlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Absolutely enjoyed my time at Vivid nails and spa! Heather did an absolutely amazing job on my nails and I got an amazing pedicure as well!

Paid $180–200Foot massagesNail artNail painting
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

No Le and Tammy made me feel so pampered and special. Will definitely be back! 😊❤️😊

Paid $100–120Foot massagesSpa services
Savanah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tralyn was amazing and I had an intricate design and she got it spot on!

Paid $60–80Nail artNail paintingNail polish changes
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My best friend and I got the deluxe head spa experience. The tech that provided my service, Heather, was warm and friendly. There were essential oils in the room, and she did a scalp massage, shampoo/conditioner/hair mask with steam and hot water, a facial massage and facial with incredible products, arm/hand…

Paid $140–160Foot massagesSkin treatmentsSpa services
katieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

After my grandfather passed away, my sister-in-law and I were gifted a self-care day at this salon, and it truly meant more to us than words can express. From the moment we walked in, the entire team made us feel welcomed, cared for, and genuinely supported during a very difficult time. We were actually walk-ins…

Paid $200+Foot massagesEyebrow shapingHand & foot massages
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing! Head spa service was top notch! Definitely doing it again soon!! Love Vivid Nail and Spa!

Paid $120–140Foot massagesSkin treatmentsHand & foot massages
Anonymous1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Heather is the best! 10/10 highly recommend this place!

Nail artNail extensionsPolish removal
Kenzie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best pedi I’ve had!!! I have bad callouses from wearing sandals and she did so well getting rid of them!

Paid $40–60Foot massagesPedicureExfoliation
Krissy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pax was amazing! Thank you so much for my pedicure. 🤗

Foot massagesSkin treatmentsNail painting
AlexandraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the Deluxe Head Spa treatment with Heather, and it was absolutely amazing! This was my first time experiencing a head spa, and I’m so glad I tried it—it was completely worth it. The products smelled incredible, the massage was beyond relaxing, and I left with my hair and skin looking and feeling fantastic. I can’t recommend Heather enough!

Spa services
RaleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience. Vanessa did an amazing job on my pedicure. Great prices and wonderful service. I’ll definitely be back.

Paid $40–60Foot massagesHand & foot massagesPedicure
AmandaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got a head spa with Heather, and left feeling very refreshed and relaxed .

Paid $100–120Spa servicesService not listed
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Oh my goodness! I just had a hair spa at Vivid Nails. It was so relaxing and amazing! Heather did a fantastic job and I definitely will be going back! Thank you, Vanessa Vo and your team!

Paid $80–100Nail designsPedicureSpa services
DebbieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐⭐⭐⭐⭐ I've been a loyal customer at Vivid Nail Salon for a few years now, primarily getting my nails done by Vanessa and pedicures from Pax . They consistently do a fantastic job! Recently, I tried their new services, including the hair spa and facials, and I was blown away. The head spa massage was incredibly…

Paid $80–100Nail artNail paintingNail polish changes
Jerri12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Heather was AMAZING!!! Facial and scalp treatment/massage were PHENOMENAL!!! I can’t say enough about how great this experience was!!! Will definitely be back for more spa treatments! 🫶🏻

Paid $120–140Foot massagesSkin treatmentsShampoo & conditioning
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very clean, super pleasant employees, and felt welcomed right when walking in.

Paid $100–120ManicureNail paintingPedicure
MelanieLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Exceptional Service, showed them a design I like and they did it! Follow them on Facebook to see all the very cool examples and designs. Thank you Vanessa, Paz, and Le!

Paid $40–60ManicureFoot massagesNail art
Corey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience as always. Was able to work us in last min.

ManicureFoot massagesNail painting
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Vivid Nails! I have been going since they opened and I always have the best experience. They are friendly and always do an amazing job.

ExfoliationFoot massagesHand & foot massages
Brittany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had my nails done by Vanessa, the owner at a few different shops around town. I'm so excited that she opened her own salon (Vivid). Everyone who works for her does really good quality nails. The price is are equivalent to other nail shops around town but the quality is significantly better. My nails always…

Acrylic nailsKids' manicuresDip powder
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going to Vanessa to have my nails done for years, and she does an excellent job every single time! She is definitely the BEST in Northwest Arkansas! If you need a nail salon that *consistently* does a great job, go to Vivid Nails in Bentonville. Love the staff and their work!

Acrylic nailsKids' manicuresDip powder
Christi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great nails and friendly staff. Very clean and always accommodating! I’m glad I found Vivid nails.

Acrylic nailsNail cut & filingSpa services
TravelLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Vivid Nails! I've been using their owner Vanessa for at least 5 years and always been very happy!! She's amazing at what she does and always so sweet!! 🥰

Callus removalExfoliationGel manicures
HollyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best nail salon I have EVER been to. I have lived all over the country, and Vivid Nails is the best. The attention to detail and care that you receive is phenomenal. My nails never mess up, and I am rough on my nails. Vanessa always does my manicure AND you get a shoulder massage when she is done. Chelsea did my…

Acrylic nailsBack massagesCallus removal
Kerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a pedicure with Chelsea and she was amazing. I'm so happy with the results!

Callus removalKids' manicuresExfoliation
SarahLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Get yourself booked!! This duo is absolutely personable and talented. My husband, daughter and I were seated with last minute pedicures during a super busy moment at the salon, they dealt with it without making us feel rushed or like they didn't want to help. We will continue to come back!! Vanessa & Pax along with…

Callus removalDip powderHand & foot massages
Artsy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $120–140Foot massagesSkin treatmentsNail art
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $180–200Foot massagesAcrylic nailsNail designs

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure557$45–$73
Foot massages456$48–$86
Manicure342$45–$73
Nail art228$58–$93
Nail painting215$45–$79
Gel manicures152$50–$93
Dip powder121$45–$64
Nail extensions113$61–$88

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