Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Voda Cleaning & Restoration of Jacksonville-St. Augustine logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Voda Cleaning & Restoration of Jacksonville-St. Augustine

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 179 Google reviews

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Report card

Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than 100% of grout cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than 100% of grout cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than —% of grout cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than 100% of grout cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than 100% of grout cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than —% of grout cleaning.–
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Reviews for your job

Customers hired Voda Cleaning & Restoration of Jacksonville-St. Augustine for 5 kinds of job.

Voda Cleaning & Restoration of Jacksonville-St. Augustine for mold remediation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold remediation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Mold remediation”

EdwinnaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

One evening a pipe broke in our commercial kitchen and the leak spread into our linen room and saturated the carpet. Voda was called and showed up immediately. In their initial visit they found mold behind the drywall. Josh, Sheldon and Ed worked diligently, showed up daily and kept me abreast of their progress.…

Customer photo from Edwinna's review
Reasonable priceWater removalWater damage-related cleanup & repairMold remediation
MaryAnne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent work, response and communication

Great priceWater removalWater damage-related cleanup & repairMold remediation
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Voda Cleaning and Restoration of Jacksonville did a phenomenal job with the mold remediation process at our home. We had some mold from water damage in our master bathroom and John Lubin and Sheldon did a fantastic job safely partitioning that section of our house off, setting up air scrubbers and containment…

Great priceWater damage-related cleanup & repairMold remediation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 61%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet cleaning42$169–$360
Water damage-related cleanup & repair16—
Water removal6—
Mold remediation3—
Flood restoration3—

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