Analyzing 6,599,9706.6M ReviewsFor 18,33318.3K Experts

Experts Reviews · Company report
Voda Cleaning & Restoration of Jacksonville-St. Augustine logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Voda Cleaning & Restoration of Jacksonville-St. Augustine

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 179 Google reviews

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Report card

Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than 100% of grout cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than 100% of grout cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than —% of grout cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than 100% of grout cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than 100% of grout cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Voda Cleaning & Restoration of Jacksonville-St. Augustine is better than —% of grout cleaning.–
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Reviews for your job

Customers hired Voda Cleaning & Restoration of Jacksonville-St. Augustine for 5 kinds of job.

Voda Cleaning & Restoration of Jacksonville-St. Augustine for water removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Water removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Water removal”

EdwinnaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

One evening a pipe broke in our commercial kitchen and the leak spread into our linen room and saturated the carpet. Voda was called and showed up immediately. In their initial visit they found mold behind the drywall. Josh, Sheldon and Ed worked diligently, showed up daily and kept me abreast of their progress.…

Customer photo from Edwinna's review
Reasonable priceWater removalWater damage-related cleanup & repairMold remediation
Jeanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

During replacement of our water heater in our garage which was carpeted and filled with packed boxes and furniture the plumber from Home Depot installation services -Delta Mechanical managed to break off water heater drain valve and flood the garage. John (owner) at Voda was contacted by plumbing company. Voda was…

Flood restorationWater removalWater damage-related cleanup & repair
MaryAnne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent work, response and communication

Great priceWater removalWater damage-related cleanup & repairMold remediation
BruceLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I just want to thank John and his team for making a very crazy experience easier. There was a leak in my closet that I've been going for a little bit in the attic from my air handler. These guys came out took care of the problem in less than 24 hours. Got it taken care of and now I am a happy camper. Getting ready…

Reasonable priceWater removal
drmom99001 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John and Sheldon took care of me from start to finish. I cannot recommend this company enough. Professional, caring, punctual and communicative; this company provides a quality service that is hard to find elsewhere!

Not sureWater removalWater damage-related cleanup & repair
Melodie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a waterbed that started leaking. We reached out to Voda and they were able to come out same day. The team from Voda was very professional and knowledgeable of how to best deal with our issue. They found mold on the waterbed frame and immediately alerted us. They were respectful of our home and property.…

Reasonable priceWater removalWater damage-related cleanup & repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 61%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet cleaning42$169–$360
Water damage-related cleanup & repair16—
Water removal6—
Mold remediation3—
Flood restoration3—

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