Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Voelkel's Collision Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%17+1.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Voelkel's Collision Repair

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.9★ from 311 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Voelkel's Collision Repair is better than 89% of auto body shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Voelkel's Collision Repair is better than 94% of auto body shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Voelkel's Collision Repair is better than 100% of auto body shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Voelkel's Collision Repair is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Voelkel's Collision Repair is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Voelkel's Collision Repair is better than 17% of auto body shops.F
17

Reviews for your job

Customers hired Voelkel's Collision Repair for 3 kinds of job.

Voelkel's Collision Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Steering & suspension repair”

Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They are fast, reliable, and respectful. Nobody wants to need car repair, but they made it painless. I'd give them more than 5 stars if I could.

Great priceSteering & suspension repair
Brandie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Voelkel’s did amazing job on my SUV repairs and body work! My SUV looks even better than it did before! Phenomenal job!

Steering & suspension repairPaintingBody & Trim
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

A deer ran into my car and did a fair amount of damage to the front end of my minivan. My car was towed to Voelkel’s and they handled everything. I got frequent updates, they worked well with my insurance company, they finished my repairs a day earlier than promised and I didn’t even have to take my rental back ..…

Great priceSteering & suspension repairPaintingBody & Trim
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They had fixed my car the year before and I was satisfied with their service that was my first time using them and when I had my accident this year I already knew that I wanted my car to go back to them to fix it I was very satisfied with their customer service and they kept me updated with everything that was going…

Body & TrimPaintingSteering & suspension repair
BrandonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

All of the staff are friendly and professional. Not only did the Voelkel's staff fix my car in less than 2 weeks and 2 months ahead of schedule (not just their schedule, all local body shops) I'm pretty sure they also vacuumed my car! If that wasn't enough, they let me leave the rental vehicle there when I picked up mine! 15/10 will ONLY go to Voelkel's

Body & TrimPaintingSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Cato4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been customers of Voekels for decades and have always been beyond happy with the work, communication, and quality of repairs they have performed for us. With 3 male drivers and some bad luck on the road we have had to use them quite often and love that they are family owned and operated and they live in our…

Body & TrimPaintingSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Keely4 years ago★★★★★

Rating only, no written review.

Body & TrimSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim118—
Painting70—
Steering & suspension repair7—

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