Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Google reviewers rate Voelkel's Collision Repair highly, citing professional workmanship, thorough vehicle detailing, and proactive communication regarding repair status. Customers frequently note that vehicles are returned ahead of schedule and that staff handle insurance claims efficiently. However, a minority of low-star reviews criticize significant delays in scheduling and completion, along with instances of poor responsiveness and billing disputes.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
311 Google reviews we collected
Phrases our text analysis found in 233 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 233 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gino took the time to thoroughly walk me through the repairs that had been completed, and went above and beyond answering all of my questions.”
“Very poor service.”
“Exceptional service, quick, knowledgeable, honest, and affordable.”
“I would definitely recommend Voelkel’s Collision Repair to anyone needing collision repair.”
“Great service, gave my car back with a fresh detail, got the repairs done really fast!”
“…e you an appointment for another month or so and once you come, they delay the process and get it done only in another month.…”
“They did a great job with the repair and kept me informed during the process from start to finish.”
“Even though my out of pocket was expensive, I can say confidently that it was worth every penny and I'd do it again.”
“I especially loved the communication and transparency throughout the process.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Voelkel's Collision Repair for 3 kinds of job. Pick one to see what they paid and said.
Voelkel's performed a very comprehensive assessment of the damage extent. Mr. Gino took the time to thoroughly walk me through the repairs that had been completed, and went above and beyond answering all of my questions. Great customer service and quality of work!
Great service, gave my car back with a fresh detail, got the repairs done really fast!
They handled my repair quickly and professionally. Their courteous staff gave me confidence that my vehicle was receiving quality service. My van was returned earlier than expected and also much cleaner than anticipated. I will be returning for any future repairs. Returned for a second repair in 10/26 and still the same great service!
Exceptional service, quick, knowledgeable, honest, and affordable. We will be taking our cars here for everything from now on and telling everyone we know!!
I had my Chevy Silverado ZR2 repaired at Voelkel’s Collision Repair after damage to the front end and tailgate. I was extremely pleased with the quality of the work. My truck looks great, and everything was repaired with great attention to detail. The staff was very professional, courteous, and knowledgeable…
Voelkel’s did a fantastic job repairing my truck. Exceptional and fast service. Would recommend for any auto repair needs!
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 118 | — |
| Painting | 70 | — |
| Steering & suspension repair | 7 | — |
4.9 ★★★★★ 311 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Voelkel's performed a very comprehensive assessment of the damage extent. Mr. Gino took the time to thoroughly walk me through the repairs that had been completed, and went above and beyond answering all of my questions. Great customer service and quality of work!
Best in the business
Great service, gave my car back with a fresh detail, got the repairs done really fast!
They handled my repair quickly and professionally. Their courteous staff gave me confidence that my vehicle was receiving quality service. My van was returned earlier than expected and also much cleaner than anticipated. I will be returning for any future repairs. Returned for a second repair in 10/26 and still the same great service!
Exceptional service, quick, knowledgeable, honest, and affordable. We will be taking our cars here for everything from now on and telling everyone we know!!
5 STARS!! I’m a very particular person when it comes to my truck and unfortunately my truck was hit. i had an estimate done with Voelkels and i couldn’t be happier. 10/10 experience with Geno, the owner and the entire crew. The repair looks amazing and i can’t tell anything ever happened. The only thing i can pull strings on is the wait and i wish they would have let me know about upgrading things instead of putting on whatever insurance approved. i wish i could have paid the difference or asked what my other options are. HOWEVER a 6 week wait is a good thing. That means everyone is taking their vehicles to them!! They got my truck in quicker than expected and got it done quicker which i was very pleased with as i hated not having my truck in my possession. I will take every vehicle i have to them and recommend everyone to them. i could not be happier with the entire process and especially the outcome of the repairs. Thank you for such a great experience Voelkels and thank you for getting my vehicle in and out ahead of schedule with top quality work!!
I had my Chevy Silverado ZR2 repaired at Voelkel’s Collision Repair after damage to the front end and tailgate. I was extremely pleased with the quality of the work. My truck looks great, and everything was repaired with great attention to detail. The staff was very professional, courteous, and knowledgeable throughout the process. I really appreciated the quality of their work and how professionally everything was handled. I would definitely recommend Voelkel’s Collision Repair to anyone needing collision repair.I
Voelkel’s did a fantastic job repairing my truck. Exceptional and fast service. Would recommend for any auto repair needs!
They did a great job with the repair and kept me informed during the process from start to finish.
They did a great job with my vehicle repair and even thoroughly cleaned the interior. An excellent job overall
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
