Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

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Volga Veterinary Clinic

Veterinarian · Volga, SD · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%74+47Reliability 28%89+25.1Replies to reviews 8%30+2.5Momentum penalty67−3.3Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 96 pet servicesPosition by Experts Score among all companies we track in this category. · better than 40%
4.8 ★★★★★ 17 Google reviews · 2 photos
82%five-star reviews
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 17 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
📞 Call (605) 627-9491Request a call back

Volga Veterinary Clinic at a glance

Google reviewers rate Volga Veterinary Clinic 4.8 out of 5 based on seventeen reviews. Customers frequently describe the staff as knowledgeable, helpful, and caring, noting quick service and follow-up communication after procedures. Pricing for specific services, such as spay and neuter packages including vaccinations, is considered reasonable. No common criticisms appear in the provided excerpts, as all reviews are positive.

  • Google rating: 4.8 out of 5 from 17 reviews (82% five-star).
  • Reviews on this page: 17 Google reviews (10 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Pet Service serving Volga, South Dakota.

Data from Google, last updated October 27, 2026.

Score profile vs other pet services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: replies to reviews.

Satisfaction74Reliability89Craft & service–Value–Momentum67Replies to reviews30Satisfaction: 74 (median 79)Reliability: 89 (median 71)Momentum: 67 (median 100)Replies to reviews: 30 (median 47)
Volga Veterinary ClinicPet Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Volga Veterinary Clinic: 74/100 on this factor. Category median: 79.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Volga Veterinary Clinic: 89/100 on this factor. Category median: 71.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Volga Veterinary Clinic: 67/100 on this factor. Category median: 100.B
67
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Volga Veterinary Clinic: 30/100 on this factor. Category median: 47.D
30

Bar = this company · dark tick = category median.

Star ratings

17 Google reviews we collected

  • 5 stars1482%
  • 4 stars318%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 10 written reviews

  • Praise9100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude556%
  • Quality & results111%
  • Speed & response111%
  • Communication111%
  • Price & value111%

What customers talk about

We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very helpful and really kind, was a quick in and out service.”
  • “Great service, very caring and so knowledgeable.”
  • “Followed up the day after procedure to see how patient was doing.”
  • “This vet offered a 'farm cat special' for spay and neuter for a reasonably low price, including shots.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JoanLocal Guide · 432 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

This vet offered a 'farm cat special' for spay and neuter for a reasonably low price, including shots. Assistants here are very helpful.

Service not listed
KyotoLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful and really kind, was a quick in and out service. Also knew what they where doing with my kittens shots, will be coming back anytime I need to have my pets checked up on.

Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service, very caring and so knowledgeable. The best veterinarian and assistant, I wouldn't go anywhere else! Thank you Tom and Germaine for all you do.

ShawnaLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★

Very friendly and informative. Followed up the day after procedure to see how patient was doing...

Compare with

Photos

Customer reviews

4.8 ★★★★★ 17 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Joan WollschlagerLocal Guide · 432 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This vet offered a 'farm cat special' for spay and neuter for a reasonably low price, including shots. Assistants here are very helpful.

  • Services: Service not listed
Kyoto Dat NoodleLocal Guide · 76 reviewsTotal number of Google reviews Kyoto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful and really kind, was a quick in and out service. Also knew what they where doing with my kittens shots, will be coming back anytime I need to have my pets checked up on.

Jama Hanson2 reviewsTotal number of Google reviews Jama has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brianna

Peggy Johnson2 reviewsTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, very caring and so knowledgeable. The best veterinarian and assistant, I wouldn't go anywhere else! Thank you Tom and Germaine for all you do.

Kathryn Nachtrieb14 reviewsTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good kitten care

Jenna MillardLocal Guide · 16 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place

My School Rocks!Local Guide · 80 reviewsTotal number of Google reviews My has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Veterinarian is very knowledgeable are very helpful and caring.

Shawna LawsLocal Guide · 58 reviewsTotal number of Google reviews Shawna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly and informative. Followed up the day after procedure to see how patient was doing...

Valerie HicksLocal Guide · 15 reviewsTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best.vet.

Gilda “John Deere 4020” Thury2 reviewsTotal number of Google reviews Gilda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great care for animals and good advice

Volga Veterinary Clinic on Google Maps →

Business details

  • Address: 105 Samara Ave, Volga, SD 57071
  • Phone: (605) 627-9491
  • Service area: Volga, SD