We graded 3 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$35typical jobiMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairiOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.75★average ratingiPlain average of every Google star rating we collected for these companies.
4.2%bad jobs (1–2★, 2 yrs)iShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 19,623 Google reviews of 96 top-rated pet services nationwide; 3 of them in Volga, SD. Updated October 29, 2026.
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Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pet services).
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Company
ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.
FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.
★iGoogle star rating as shown on Google Maps.
Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
A96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
B78iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%87+12.3Replies to reviews 7%77+5.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
B71iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%74+47Reliability 28%89+25.1Replies to reviews 8%30+2.5Momentum penalty67−3.3Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
BA––BD
4.82
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What jobs cost
What customers paid, from the price Google asks reviewers to report.
Job
Lowi25th percentile: 1 in 4 customers paid less than this.
TypicaliMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
Highi75th percentile: 1 in 4 customers paid more than this.
FairiOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
How the 3 pet services we rated in Volga, SD compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
3companies
Grade A133%
Grade B267%
Grade C00%
Grade D00%
Grade F00%
Google ratings
Average stars per company.
4.86avg ★
4.90★ and up133%
4.80–4.89★133%
4.60–4.79★133%
Below 4.60★00%
What customers praise
Share of Google review highlights.
2,916highlights
Quality80127%
Professionalism82128%
Responsiveness66223%
Punctuality211%
Value61121%
Was the price fair?
All price verdicts left with reviews.
97%fair
Great price89740%
Reasonable1,22455%
Overpriced623%
Not sure573%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 3 best-rated pet services in Volga, SD average 4.9★ on Google across 235 reviews. LATHERED Professional Pet Grooming has the top rating (5.0★). Updated October 27, 2026.
3 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (235 reviews combined) and currently operating. Request a call back and the company will phone you directly.
Pet groomer · 3631 Medary Ave S, Brookings, SD 57006
“Marty did a great job with my Australian Shepherd! My dog looks wonderful, smells great, feels somehow even softer than when I dropped her off, and even got a cute bandanna to wrap it all together. I'll be a repeat…” — Google review
Pet boarding service · 230 US-14 BYP, Brookings, SD 57006
“This place is absolutely amazing! My dog has anxiety when she’s not with me 24/7 but she seems to really enjoy herself here when my husband and I go vacations!! I love that they post pictures daily on their Facebook…” — Google review
“Very helpful and really kind, was a quick in and out service. Also knew what they where doing with my kittens shots, will be coming back anytime I need to have my pets checked up on.” — Google review
We scan Google Maps for pet service listings in and around Volga, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated pet service in Volga?
LATHERED Professional Pet Grooming has the highest Google rating on our Volga list: 5.0 out of 5 from 160 reviews (as of October 27, 2026).
Which pet service in Volga has the most reviews?
LATHERED Professional Pet Grooming has the most Google reviews among the companies listed here: 160, with a 5.0★ average.
How are these pet services chosen?
Only open Volga-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.