Volonte San Francisco Massage Therapy & French Esthetics
Massage therapist · San Francisco, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%78+11.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#92 of 244 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★109 Google reviews
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Volonte San Francisco Massage Therapy & French Esthetics at a glance
Reviewers consistently praise the studio's clean, quiet, and relaxing atmosphere, noting that the space is thoughtfully designed to ensure comfort. Clients highlight the therapists' ability to customize sessions, such as deep tissue, sports, or facial treatments, to address specific physical needs effectively. The service is described as professional and attentive, with staff adapting pressure and techniques based on client feedback. Positive mentions include the use of quality products and aromatherapy, as well as the convenience of the downtown location. No recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 109 reviews (100% five-star).
Reviews on this page: 109 Google reviews (99 with written comments, 11 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: July 27, 2026.
Service: Massage Therapist serving San Francisco, California.
Data from Google, last updated November 10, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
This companyMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Volonte San Francisco Massage Therapy & French Esthetics: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Volonte San Francisco Massage Therapy & French Esthetics: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Volonte San Francisco Massage Therapy & French Esthetics: 78/100 on this factor. Category median: 100.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Volonte San Francisco Massage Therapy & French Esthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
109 Google reviews we collected
5.0of 5
5 stars109100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
96%praise
Praise11096%
Complaints44%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4136%
Would recommend3329%
Quality & results1614%
Communication1110%
Speed & response87%
Honesty & trust33%
Price & value22%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I love this place very nice and clean the ambiance make you feel very relaxing no noise from the outside.”
“If you’re looking for the best massage therapist in San Francisco, look no further than Ray.”
“Can't recommend enough.”
“I’d say one of the best massages I’ve had in my life, Ray does an amazing job at adjusting the pressure and style depending on how tight the areas of…”
“He listened to my body and knew exactly where to focus without me having to say much.”
“As a woman, I felt totally safe and immediately sensed Ray was trustworthy.”
“If you're looking for therapeutic work done with genuine care and skill, book Ray.”
“Definitely go for 90 minutes over 60, it’s worth it!”
People customers mention
Ray25 reviews
Bill11 reviews
Jane10 reviews
Thai4 reviews
Gratitude4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MoiraLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Die beste Massage die ich seit langen hatte. August ist auf mich und meinem Körper eingegangen und hat jede Verspannung gespürt. Man merkt sofort das er eine richtige Ausbildung gemacht hat. Würde wr in der Schweiz leben würde ich immer wieder zu ihm gehen. Danke für diese fantastische Erfahrung.
Reasonable price
ThomasLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Ray at Volonte is exceptional! I’ve had a lot of massages, and this was the best sports massage I've had! He listened to my body and knew exactly where to focus without me having to say much. The studio is beautifully relaxing, and from the moment I walked in I felt completely transported. I left feeling restored in…
JuliaLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
This was UNDOUBTEDLY top 3 massage experiences of my life. Left feeling like a rubber band (in the best way possible). Go for the Office Syndrome Treatment! Particularly if you work remotely or predominately from a computer. You will feel like a new person after. Thank you Ray!!!
SuchadaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I love this place very nice and clean the ambiance make you feel very relaxing no noise from the outside. The massage was very professional and pay attention to the detail. Will definitely be my go to spa in SF from now on
Great price
MorrisonLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ray was very kind and highly skilled. Definitely worth booking. The essential oils he chooses are fantastic. I'm still thinking about them. He's a real gem. The setting is peaceful and calm and very comfortable. I was really relaxed afterward. Thank you!
Natalie8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ray is the best! Always a relaxing time and my skin feels super hydrated and smooth post facial.
Die beste Massage die ich seit langen hatte. August ist auf mich und meinem Körper eingegangen und hat jede Verspannung gespürt. Man merkt sofort das er eine richtige Ausbildung gemacht hat. Würde wr in der Schweiz leben würde ich immer wieder zu ihm gehen. Danke für diese fantastische Erfahrung.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Dear Moira,
Thank you so much for your kind words.
It really means a lot to hear that you enjoyed the massage and felt the difference. I'm glad I could help relieve your tension and make your visit a great experience. If you're ever back in the area, I'd be very happy to welcome you again. Until then, take care and thanks again for your wonderful feedback.
August.
ThomasLocal Guide · 34 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Ray at Volonte is exceptional! I’ve had a lot of massages, and this was the best sports massage I've had! He listened to my body and knew exactly where to focus without me having to say much. The studio is beautifully relaxing, and from the moment I walked in I felt completely transported. I left feeling restored in a way I didn't expect, and I look forward to the next session. If you're looking for therapeutic work done with genuine care and skill, book Ray.
Response from the owner · 7 months ago
Hi Thomas, Thank you so much for this—it really means a lot. I’m glad you felt comfortable and taken care of during the session, and that you left feeling better than expected. That’s always the goal. I appreciate you sharing your experience, and I’m looking forward to welcoming you to Volonte SF again very soon.
Julia BarryLocal Guide · 37 reviewsiTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
This was UNDOUBTEDLY top 3 massage experiences of my life. Left feeling like a rubber band (in the best way possible). Go for the Office Syndrome Treatment! Particularly if you work remotely or predominately from a computer. You will feel like a new person after. Thank you Ray!!!
Response from the owner · 8 months ago
Hi Julia,
This truly means so much — thank you ^__^
I’m so happy you enjoyed the Office Syndrome Treatment and left feeling lighter and looser. That “rubber band” feeling is exactly what we’re going for 😊
Really appreciate you taking the time to share this.
Thank you very much for your kind support and choosing Volonte SF.
I really look forward to seeing you again till your next visit in San Francisco.
Ray
Dirgesh PatelLocal Guide · 46 reviewsiTotal number of Google reviews Dirgesh has written across all businesses on Google Maps, not just this one.
Dear Dirgesh,
Thank you very much for your 5 star review on Google. I am glad that you chose Volonte SF for professional care and service and the quality that I provided met your expectation. I really look forward to welcoming you to Volonte SF again till next time.
Ray
Jared Hanstra9 reviewsiTotal number of Google reviews Jared has written across all businesses on Google Maps, not just this one.
Hi Jared,
Thank you very much for choosing Volonte SF.
I'm thrilled to hear you had a great experience. I’m committed to giving 100% to every client, and it means a lot to know it made a difference. I truly look forward to welcoming you back on your next visit.
With gratitude,
Ray
Suchada ThaensapLocal Guide · 18 reviewsiTotal number of Google reviews Suchada has written across all businesses on Google Maps, not just this one.
I love this place very nice and clean the ambiance make you feel very relaxing no noise from the outside. The massage was very professional and pay attention to the detail. Will definitely be my go to spa in SF from now on
Price assessment: Great price
Response from the owner · a year ago
Thank you so much for your 5-star review on Google! It was truly a pleasure welcoming you to Volonté SF and providing the Sothys Detox Energy Facial Treatment. I'm delighted to hear that the service and overall experience met your expectations. I look forward to welcoming you back to Volonté San Francisco again soon.
With gratitude,
Ray
Shwetank Rana2 reviewsiTotal number of Google reviews Shwetank has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️ Best Deep Tissue Massage in San Francisco. Ray is Incredible!
If you’re looking for the best massage therapist in San Francisco, look no further than Ray. I booked a 90-minute deep tissue massage, and it was hands down one of the most effective and healing sessions I’ve ever had. Ray’s technique is exceptional. He knows exactly how to find and release deep tension while keeping the experience calming and therapeutic.
He listened carefully to my concerns, especially around my back and shoulders, and worked with precision and care. Whether you’re dealing with chronic pain, muscle tightness, or just need serious stress relief, Ray delivers real results.
His space is clean, professional, and relaxing, perfect for anyone seeking a legit therapeutic massage in San Francisco. I’ve already recommended him to friends.
If you’re searching for deep tissue, trigger point therapy, or sports massage in SF, Ray is the one to see. Highly recommend!
Response from the owner · a year ago
Dear Shwetank,
I can’t thank you enough for your truly kind and thoughtful review on Google.
It has been a real pleasure to provide multiple sessions of care for you and your loved one at Volonté SF. I’m thrilled to know that my services have consistently met — or even exceeded — your expectations. Consistency and quality in personalized care are at the heart of what I do, and I’m glad this has come through in your experience.
Each session is carefully tailored to meet individual needs, and your feedback confirms the importance of that approach. I'm especially happy to hear that you've felt a real sense of relief and effectiveness after each massage — a reminder of how essential self-care is for all of us.
I truly appreciate your loyalty and continued support. It means a great deal to have you as one of my most frequent clients. I wish you continued success, and you are always warmly welcome at Volonté SF.
With sincere gratitude,
Ray
Morrison FamilyLocal Guide · 22 reviewsiTotal number of Google reviews Morrison has written across all businesses on Google Maps, not just this one.
Ray was very kind and highly skilled. Definitely worth booking. The essential oils he chooses are fantastic. I'm still thinking about them. He's a real gem. The setting is peaceful and calm and very comfortable. I was really relaxed afterward. Thank you!
Response from the owner · a year ago
Dear Veronica,
Thank you so much for your generous 5-star review on Google.
I’m delighted to hear that your experience met your expectations and that the aromatic essential oils used during your massage left a positive impression.
Your kind words not only mean a lot to me personally, but they also help future clients discover the quality of care I strive to provide at my private practice. Your support of a small business like mine truly makes a difference, and I’m deeply grateful.
I look forward to welcoming you back to Volonté SF in the future.
With sincere thanks,
Ray
Natalie Tse8 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Ray is the best! Always a relaxing time and my skin feels super hydrated and smooth post facial.
Response from the owner · a year ago
Dear Natalie,
Thank you so much for your wonderful 5-star review on Google. I truly appreciate your kind support. I'm glad to hear you had a positive experience with your facial treatment. Your feedback not only means a lot to us, but it also helps others in San Francisco discover the quality service Volonté SF provides.
Wishing you a fantastic day
Feeling Thankful
Ray. ^__^
Jennifer FrederiksenLocal Guide · 12 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Private, attentive, quality products and an overall gem. Will be back soon!
Response from the owner · a year ago
Dear Jennifer,
Thank you very much for your positive review on Google. I am glad to hear that your overall experience at Volonte SF met the expectation. It will always be a pleasure to welcome you to Volonte again on your next visit in San Francisco.
Have a good weekend.
Ray
