Electrician · Round Rock, TX · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 135 electriciansiPosition by Experts Score among all companies we track in this category. · better than 54%
5.0★★★★★461 Google reviews · 23 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
$285typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Volthouse Electric 5/5 based on 461 reviews, highlighting prompt scheduling, clear communication, and fair pricing for services like ceiling fan installations, smoke detector replacements, and electrical upgrades. Customers frequently note the professionalism of the staff and the thoroughness of the work performed. One criticism mentions a significantly higher quote compared to competitors, while another cites a personal disagreement without specific details.
Google rating: 5.0 out of 5 from 461 reviews (98% five-star).
Reviews on this page: 461 Google reviews (344 with written comments, 6 with photos).
Owner responses: the business replied to 13% of reviews.
Most recent review: October 30, 2026.
Service: Electrician serving Round Rock, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Volthouse ElectricElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Volthouse Electric: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Volthouse Electric: 98/100 on this factor. Category median: 92.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Volthouse Electric: 95/100 on this factor. Category median: 98.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Volthouse Electric: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Volthouse Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Volthouse Electric: 53/100 on this factor. Category median: 93.C
53
Bar = this company · dark tick = category median.
Star ratings
461 Google reviews we collected
5.0of 5
5 stars45098%
4 stars72%
3 stars20%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 344 written reviews
99%praise
Praise76399%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price727%
Reasonable1765%
Overpriced00%
Not sure28%
$285-42% vs typical electricians
Middle half of what 22 customers paid ($93–$1.3k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response19225%
Staff & attitude17823%
Quality & results12616%
Price & value9112%
Would recommend9112%
Communication588%
Honesty & trust344%
What customers talk about
We read 344 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Terrance was a super nice guy, and he quickly diagnosed the issue and fixed it.”
“From the get go, they’ve been prompt, reliable, fast, on-time, communicative, professional, fair, knowledgeable & friendly.”
“Terrance was very kind and thorough with all phases of the work.”
“They changed out my cans to LED lights and repaired outdoor electrical work damaged by a fire.”
“Highly recommend for electrical work at a fair price.”
“Will use them again and would definitely recommend.”
“I am beyond impressed and really cannot recommend them enough.”
“Communication with the Volthouse team was very easy.”
“Very upfront with what would be needed and gives a fair estimate.”
People customers mention
Terrance11 reviews
Jonathan10 reviews
Jose7 reviews
Terrence5 reviews
Aaron5 reviews
Austin5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Volthouse Electric for 8 kinds of job. Pick one to see what they paid and said.
JJonathan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Communication with the Volthouse team was very easy. The service was prompt and efficient. Highly recommend for electrical work at a fair price.
MMatthew9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
This company is amazing. Very upfront with what would be needed and gives a fair estimate. Project was completed fast and efficiently. No secret charges or rates. Would definitely recommend.
Paid $2,500–3,000
JJustin4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great communication. Very timely service. They cleaned up after themselves well. And a great price for the work done. If you want someone to run electricity to a backyard shed, Volthouse is the company to hire in Austin Texas.
Paid $5,000+Great priceElectrical panel replacement or upgrading
JJohn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Terrance was a super nice guy, and he quickly diagnosed the issue and fixed it. Price was very reasonable and service from start to end was excellent. Will use them again and would definitely recommend.
GGeorge8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Solid, conscientious labor provided by the electrician. Cordial, ready to take input and make whatever adjustments were needed.
Paid $1,000–1,500Reasonable priceInstallation
DDave8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Had a small project to replace a ceiling fan. Marcus showed up exactly on time and did the job efficiently.
This company is amazing. Very upfront with what would be needed and gives a fair estimate. Project was completed fast and efficiently. No secret charges or rates. Would definitely recommend.
Price: $2,500–3,000
Response time: 1–2 hr
Response from the owner · 6 days ago
Thank you Matthew and we enjoyed working with you on your new electrical set up!
H
howlin nLocal Guide · 19 reviewsiTotal number of Google reviews howlin has written across all businesses on Google Maps, not just this one.
Communication, follow-through and rates are good with Volthouse Electric. The bare wire ground should have been buried so that the first big wind wouldn’t expose it and pose a trip hazard. I dug a trench to bury the wire out of the wayI would have liked to discuss options with anchor points for the guy wire at the weather head. Eye screws were installed through composition roof shingles and roof deck, but not framing members. The installation crew were pleasant and hard working.
Response from the owner · 2 weeks ago
Hi Lynn, thanks for the feedback and we appreciate the time over the phone regarding the issues as well.
S
shelby janner wilson2 reviewsiTotal number of Google reviews shelby has written across all businesses on Google Maps, not just this one.
Great communication. Very timely service. They cleaned up after themselves well. And a great price for the work done. If you want someone to run electricity to a backyard shed, Volthouse is the company to hire in Austin Texas.
Price assessment: Great price
Price: $5,000+
Services: Electrical panel replacement or upgrading
Response time: 0–1 hr
Response from the owner · 5 days ago
Justin thank you for the positive feedback. We enjoy working with you and we're glad the shed power work got completed smoothly :)
J
John Clark6 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Terrance was a super nice guy, and he quickly diagnosed the issue and fixed it. Price was very reasonable and service from start to end was excellent. Will use them again and would definitely recommend.
This is the company to use for your electrical needs! From the get go, they’ve been prompt, reliable, fast, on-time, communicative, professional, fair, knowledgeable & friendly. Above and beyond customer service, skilled, and super easy to deal with plus always ready to answer all your questions. Saw rave reviews on Nextdoor, Google, etc and friend with many properties uses them exclusively and they lived up to their reputation.
