Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Vortex Air Duct Cleaning, Restoration, General Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%89+12.6Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Vortex Air Duct Cleaning, Restoration, General Contractor

Wichita, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 61 exterior cleaning services · 4.9★ from 607 Google reviews

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Report card

Percentile vs other exterior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 92% of exterior cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 92% of exterior cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 100% of exterior cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 89% of exterior cleaning services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 100% of exterior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 100% of exterior cleaning services.A
100

Reviews for your job

Customers hired Vortex Air Duct Cleaning, Restoration, General Contractor for 8 kinds of job.

Vortex Air Duct Cleaning, Restoration, General Contractor for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 7 Google reviews tagged “HVAC system maintenance”

KristinaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We hadn’t hadn’t thought much about air duct cleaning until we heard mice in our vents. Thanks to Vortex we have clean vent and already noticing less dust in the air. We highly recommend Vortex and their professional and trained staff. Thanks so much for a great job guys. Now we can breathe easier this winter knowing our duct work is clean.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful and thorough review of an older house HVAC ductwork. Recommended necessary repairs to improve efficiency and lower cost of operation.

HVAC system maintenance+ Value
TeriLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two young men who came out to clean the ducts in my house were wonderful. They were personable, professional and a pleasure to work with!! They don't mess around but get down to work as soon as they walk in the door but still very friendly. I would recommend them to anybody!! The price was reasonable in…

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Guys did a great job for us. Have recommended you to our daughter. We will use you again!

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Nanny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, would definitely recommend their services to friends and family. ⭐️⭐️⭐️⭐️

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very very professional. Very informative if you ask a lot of questions like I did.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Mallory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service!! We will definitely be using them again!

HVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality

Price

$882+122% vs typical exterior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning152$610–$1.0k
Mold mitigation24—
Mold remediation21—
Mold cleaning13—
General construction8$359–$1.1k
HVAC system maintenance7—
Flood restoration4—
Mold damage restoration3—

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