Experts Reviews · Company report
Vortex Air Duct Cleaning, Restoration, General Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%89+12.6Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Vortex Air Duct Cleaning, Restoration, General Contractor

Wichita, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 61 exterior cleaning services · 4.9★ from 607 Google reviews

Report card

Percentile vs other exterior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 92% of exterior cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 92% of exterior cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 100% of exterior cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 89% of exterior cleaning services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 100% of exterior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vortex Air Duct Cleaning, Restoration, General Contractor is better than 100% of exterior cleaning services.A
100

Reviews for your job

Customers hired Vortex Air Duct Cleaning, Restoration, General Contractor for 8 kinds of job.

Vortex Air Duct Cleaning, Restoration, General Contractor for mold mitigation

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold mitigation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 24 Google reviews tagged “Mold mitigation”

Emma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

After multiple inspections by different companies we had Vortex come out and Shaun was by far the most thorough in his inspection..attic, crawl space, checked nearly every vent, opened up the hvac handler and found our Mold source. He answered all my questions and gave a detailed explanation of remediation plans.…

Not sureMold mitigationMold remediationMold cleaning
JamesLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Shawn did a great job assessing the scope of the work needed. He was very professional and punctual and his team did a wonderful job with the remediation of the high humidity water damage in the attic area. Vortex is a great company to work with. We were able to schedule an appointment quickly, and in a timely manner.

Paid $2,000+Great priceMold mitigationMold remediation
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

On time, no messing around, did a thorough job to completion as described in bid. Very happy with the results. Reliable and honest. Would highly recommend!

Paid $2,000+Reasonable priceMold mitigationMold cleaning
lindseyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional and affordable- fixed our mold issue :) thank u! Will be using again Shawn does great work!

General constructionMold mitigationMold remediation
B10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Shawn came out pumped water after the basement of my home flooded. He worked hard after hours to dy out everything and prevent mold. He was very communicative, provided me with photos of the situation great service! Highly recommend. Natalie was so helpful during a challenging period of identifying a solution to address the flooding issues.

Paid $2,000+Flood cleanupWater removalMold mitigation
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome service from start to finish. Shawn was very easy to work with. He did the original inspection, explained everything he found and described the process and timeline for completion. Scheduling was quick and easy. Shawn did a great job and exceeded my expectations. Would definitely recommend Vortex.

Paid $1,600–1,800Reasonable priceMold mitigation
Gabe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I would not recommend this company to anyone. My experience was beyond frustrating, and the lack of professionalism was unbelievable. From the owner to the office staff, I dealt with poor communication, cursing, disrespectful comments, and excuses instead of anyone actually taking responsibility. The owner told me…

Paid $1,200–1,400OverpricedMold mitigation
Barbara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Shawn was cordial, professional and knowledgeable. He addressed each one of my questions and was able to explain his responses so I could understand the processes of remediation and containment and a build back plan. He was here for the initial consult.

Paid $2,000+Reasonable priceMold mitigationMold remediationMold cleaning
Siera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Vortex did such a great job on our project! Shawn was very helpful and explained everything so I understood exactly what was going on. We really appreciate and recommend their services!

Paid $1,800–2,000Reasonable priceMold mitigationMold remediation
Melody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The whole team was such a pleasure to work with. They were knowledgeable, cleaned up and very respectful. Definitely recommending to my real estate clients and will schedule them for future services at our home. Thank you!

Paid $600–800OverpricedMold mitigationMold remediationHVAC duct & vent cleaning
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shawn was very knowledgeable and professional. Looking forward to working with him in the future!!

Paid $1–200Reasonable priceMold mitigation
Larry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent experience. Highly recommended!

Mold mitigationMold remediation
Jessica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

After being told no by Stovers I did not know where to turn. It was an absolute relief that Vortex was able to take care of the mold issue. They quickly and effectively communicated with me. Shawn was knowledgeable and friendly. Local service and 5 star customer service.

Paid $1,000+Great priceMold mitigationMold remediationMold cleaning
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Guys did a great job on the ducts and were very diligent! I was impressed.

Paid $1,000+Not sureMold mitigationHVAC duct & vent cleaning
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Second Time using this service. Fast, professional and courteous service.

Reasonable priceMold mitigation
TreyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Honest and professional. I would highly recommend

Mold mitigationHVAC duct & vent cleaning
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Quality work, professional and very polite.

Reasonable priceMold mitigationHVAC duct & vent cleaning
Benjamin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Shawn and Gavin did a great job! I called them out for an HVAC cleaning and mold concerns. They were very friendly, identified every problem and were able to come out to fix it quickly. They did a great job and a very affordable price! I highly recommend Shawn at Vortex and will be a return customer whenever I or someone I know needs his services again!

Great priceMold mitigationMold remediationMold cleaning
Shelby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shawn was great! He was extremely thorough and professional. He did an excellent job for us. Everyone that I spoke to was prompt and helpful. I would highly recommend Vortex.

Reasonable priceMold mitigationMold remediationMold cleaning
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great company! They were very easy to work with. Also, really friendly employees. We would not hesitate to call them again if needed.

Reasonable priceMold mitigation
Kyleigh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceMold mitigation
Andre9 months ago★★★★★

Rating only, no written review.

Reasonable priceFlood restorationMold mitigation
WillLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceWater removalMold mitigationMold cleaning
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceMold mitigationHVAC duct & vent cleaning

Price

$882+122% vs typical exterior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 3%Not sure 7%

Jobs customers hired them for

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