Experts Reviews · Company report
W C Borchelt & Sons Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

W C Borchelt & Sons Inc

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 961 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W C Borchelt & Sons Inc is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W C Borchelt & Sons Inc is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W C Borchelt & Sons Inc is better than 92% of electricians.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 23% of electricians.D
23

Reviews for your job

Customers hired W C Borchelt & Sons Inc for 8 kinds of job.

W C Borchelt & Sons Inc for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Faucet installation”

linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

always helpful, fair price, and quality people RJ was great fast and efficient!!

Paid $1–200Reasonable priceGeneral repairsFaucet installationFaucet repair
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great, timely service! Seth is very professional and I appreciate his expertise.

Reasonable priceInstallationFaucet repairFaucet installation
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had the change valves on the washer connections. Arrived on time. Very efficient. Quick. Cheaper than competitors. Good experience.

Paid $200–400Great priceFaucet installation
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very knowledgeable & courteous service from RJ and Evan!

Paid $1,000+Reasonable priceToilet repairA/C system maintenanceA/C system repair
TomLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Second time using W C Borchelt & Sons for my plumbing needs and just as before, not disappointed. I'll definitely use them again when the need arises.

Paid $200–300Reasonable priceFaucet repairFaucet installation+ Responsiveness+ Punctuality+ Quality
LaurieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Borchelt for years and have always received quality service. We receive great service and are treated like family. Whether they send their most senior technician or the next generation, the technician is very knowledgeable and professional. We have had them work on toilets, heating and air maintenance,…

Reasonable priceA/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
TarrynLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I called looking to get my furnace serviced, they said it would be a couple week wait, which was fine. Well they wound up being able to send someone out the next day! Hayden came out and was quick, so polite, even gave me some advice on other issues I had with my water heater but wasn't pushy about it!! I plan on…

Paid $300–400Reasonable priceWater heater installationFaucet installationHeating system maintenance
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Glad to have Seth back

Reasonable priceFaucet installation
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Many years of outstanding service with maintenance and remodeling issues.

Water heater installationInstallationToilet installation
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

3xs I have the unfortunate problems with water in my house at the kitchen sink & now in my front yard with the main waterline leaking. Every time I have called this company they are right out to my home & on the job. Very professional service & I know if I have any questions or concerns they are more than happy to send someone out.

Customer photo from Heidi's review
Faucet installation+ Quality
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great as Always Ron is the best

General repairsFaucet installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tub, plumbing, sink, toilet install. Very pleased!.....sink leak repaired and their very responsive...thank u

Faucet installationToilet installationFaucet repair+ Responsiveness+ Professionalism+ Value
Clare2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly experienced and great service.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
I4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

WC Borchelt and Sons have been reliable, depwndable and professional. Mike Zent goes above and beyond and gets the job done right. I am very pleased with their work. They are my go to guys for all things plumbing and HVAC! An answer to my prayers!!

Heating system maintenanceFaucet installationHeating system installation+ Responsiveness+ Quality+ Professionalism
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Professionalism
GaryLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Quality
jessi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installationInstallation+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACHVAC duct & vent installationFaucet installation+ Responsiveness+ Punctuality+ Quality
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality

Price

$264-45% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 1%Not sure 6%

Jobs customers hired them for

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